Juniper Paragon Insights vs. NETSCOUT TrueCall

There are many products in this particular space. I believe Juniper has divided up the product suite which comprises automation, programmability and general DevOps, but this also makes it frustrating, as the functionality may not be inherent to the particular product. I recommend making sure all use-cases are covered by the product or products prior to being implementation, because a partial solution may grow stagnant or losing funding if it does not meet all KPI.

Incentivized

• Visibility: it is one of its key features that supports us by showing multidimensional views and facilitates [use] in the monitoring process.
• Customization: its flexibility is worth appreciating and its dashboard offers customizations and we can have resource metrics according to our personalization.
• Integration: integration is easy and great that allows us to integrate it with any 3rd source platform.
• Data collection is another feature that allows us to collect data in our desired standard method.

Incentivized

• Appliance-version would be a nice addition
• Additional product/protocol support for a wider data ingress
• Better documentation / online support

Incentivized

We decided to go for Paragon after checking all the pros and
cons as we didn’t have a good experience of Memfault and maybe it was just
because we haven’t made enough research on it and we had to suffer cause of its
malfunctioning and difficulty. Moreover, I think that I can never regard
Memfault as a complete package which Paragon insight definitely is.

Incentivized

• The KPI shown in the dashboards has assisted in business devices.
• The playbooks with user- or event-triggered actions has reduced manhours.
• The automated workflow has reduced outages due to human error.

Incentivized