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A network analytics solution is exactly what we were looking for.
December 04, 2021

A network analytics solution is exactly what we were looking for.

Arthur Logan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paragon Insights (formerly HealthBot)

The implementation of Paragon is in one of the most crucial
departments (information technology) to provide us insights related to the
network issues and it provides us with the real-time report related to the root
cause as well as helps in network optimization. It has just modified the way of
providing network analytics. I and my teammates are glad about its advanced
capabilities.
  • Visibility: it is one of its key features that supports us by showing multidimensional views and facilitates [use] in the monitoring process.
  • Customization: its flexibility is worth appreciating and its dashboard offers customizations and we can have resource metrics according to our personalization.
  • Integration: integration is easy and great that allows us to integrate it with any 3rd source platform.
  • Data collection is another feature that allows us to collect data in our desired standard method.
  • I think its documentation has some loopholes and needs improvement.
  • Custom support is negligible and is less supportive.
  • Complex for the ones who have no experience of such network diagnostic tool.
  • integration.
  • network visibility.
  • Monitoring.
  • Automation
  • The professional and specialized demeanor in which it provides Network analytics is amazing.
  • It is time-saving and has made network diagnosis effortless.
  • I can't think of anything that has caused a negative impact on our business.
We decided to go for Paragon after checking all the pros and
cons as we didn’t have a good experience of Memfault and maybe it was just
because we haven’t made enough research on it and we had to suffer cause of its
malfunctioning and difficulty. Moreover, I think that I can never regard
Memfault as a complete package which Paragon insight definitely is.

Do you think Paragon Insights delivers good value for the price?

Not sure

Are you happy with Paragon Insights's feature set?

Yes

Did Paragon Insights live up to sales and marketing promises?

Yes

Did implementation of Paragon Insights go as expected?

Yes

Would you buy Paragon Insights again?

Yes

There are a lot of

such tools in the IT market but the advanced way of
providing and supporting a company’s network is unmatchable in the case of
Paragon. It has the capability to withhold big companies' networks as well. Its
integration, closed-loop automation, and network visibility are a few of the
nitty-gritty features that make it a perfect solution for our company and I
just hope that it won't disappoint anybody that has chosen it and prioritized it
over other such tools. Less Appropriate: it is not so favorable for beginners because of the level of difficulty and less documentation.