Paragon Insights Review
November 04, 2021

Paragon Insights Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paragon Insights (formerly HealthBot)

As with most growing networks, the scalability of human oversight becomes increasingly challenging. However, using the Paragon Insights product provided a culmination of this data to dramatically offset the operational cost of manual oversight. In addition, the Paragon product was able to provide data analytics based on the onboard AI/ML capabilities which allowed IT staff and management key performance indicators which could be used to make business decisions. The data collected was normalized against a CIM, and was available for integration into more Automation and Programmable platforms which extended the availability of this data.
  • Data Correlation
  • API Integration to 3rd Party Platforms
  • Simple Web Front-End Navigation
  • Appliance-version would be a nice addition
  • Additional product/protocol support for a wider data ingress
  • Better documentation / online support
  • AI/ML analytics
  • 3rd Party Integration via API
  • Web (not app/Java) front-end
  • RBAC
  • The KPI shown in the dashboards has assisted in business devices.
  • The playbooks with user- or event-triggered actions has reduced manhours.
  • The automated workflow has reduced outages due to human error.
Paragon Insights was chosen as it was able to handle more products than the Cisco Nexus Dashboard. The second qualifying decision point was the level of integration Paragon Insights had over the Nexus Dashboard. Both products would service the need of the client, but Paragon was positioned to provide additional value and ease of use to the customer.

Do you think Paragon Insights delivers good value for the price?


Are you happy with Paragon Insights's feature set?


Did Paragon Insights live up to sales and marketing promises?


Did implementation of Paragon Insights go as expected?

I wasn't involved with the implementation phase

Would you buy Paragon Insights again?


Cisco Identity Services Engine (ISE), VMware ESXi, Cisco HyperFlex
There are many products in this particular space. I believe Juniper has divided up the product suite which comprises automation, programmability and general DevOps, but this also makes it frustrating, as the functionality may not be inherent to the particular product. I recommend making sure all use-cases are covered by the product or products prior to being implementation, because a partial solution may grow stagnant or losing funding if it does not meet all KPI.