Junxure vs. Phone.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Junxure
Score 9.5 out of 10
N/A
Junxure is customer relationship management (CRM) software supporting financial advisors with growth as well as helping manage advisory businesses, owned and supported by AdvisorEngine since the January 2018 acquisition.N/A
Phone.com
Score 10.0 out of 10
N/A
Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.
$12.99
per month
Pricing
JunxurePhone.com
Editions & Modules
No answers on this topic
IP Phone Connection
$4.99
per month, per device
Phone Numbers
$4.99
per month
Call Recording
$7.99
per month
Basic Users
$12.99
per user, per month
Plus Users
$19.99
per user, per month
Pro Users
$29.99
per user, per month
Lice Receptionist
Starting at $90
per month
Global Phone Numbers
Starting at $4.99
per month
International Dialing
Vary Rates
Offerings
Pricing Offerings
JunxurePhone.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
More Pricing Information
Features
JunxurePhone.com
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Junxure
-
Ratings
Phone.com
10.0
2 Ratings
20% above category average
Hosted PBX00 Ratings10.02 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings10.02 Ratings
User templates00 Ratings10.02 Ratings
Call reports00 Ratings10.02 Ratings
Directory of employee names00 Ratings10.02 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Junxure
-
Ratings
Phone.com
10.0
2 Ratings
17% above category average
Answering rules00 Ratings10.02 Ratings
Call recording00 Ratings10.02 Ratings
Call park00 Ratings10.01 Ratings
Call screening00 Ratings10.02 Ratings
Message alerts00 Ratings10.02 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Junxure
-
Ratings
Phone.com
10.0
1 Ratings
19% above category average
Audio conferencing00 Ratings10.01 Ratings
Instant messaging00 Ratings10.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Junxure
-
Ratings
Phone.com
10.0
2 Ratings
18% above category average
Mobile app for iOS00 Ratings10.01 Ratings
Mobile app for Android00 Ratings10.01 Ratings
Best Alternatives
JunxurePhone.com
Small Businesses
Creatio
Creatio
Score 9.2 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JunxurePhone.com
Likelihood to Recommend
9.5
(6 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JunxurePhone.com
Likelihood to Recommend
AdvisorEngine
Junxure is great for any office just for tracking and transparency alone! I think the earlier you start using it in your business the better. This will create good habits for the employees to start using Junxure instead of their email and chat features. These take up so much time. Time equals money! This also allows you to see the status of any project or client without having to contact fellow employees. You can even see their email correspondence, therefore, if someone is sick you do not have to call them to find out what is going on with that particular client or task.
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Phone.com
Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
Read full review
Pros
AdvisorEngine
  • Clients can log in to view their investment statements. This is a timesaving benefit, as clients won't have to ask you every time they want to see how their money is performing. Being able to self-service will make your clients feel more in control of their money.
  • Being cloud-based means that the workflow monitor can be accessed anytime, anywhere. Nobody will forget important tasks as everything is being tracked. This allows staff to work from home and communicate with other employees with ease.
  • The pending action screen will allow you to reduce your to-do list and keep it in one central, accessible place. Workflow will see a major improvement!
Read full review
Phone.com
  • Customer service and live chat are amazing
  • Simple, straight forward
  • Easy to setup
  • Affordable
Read full review
Cons
AdvisorEngine
  • Their integration options are a little limited compared to Redtail and SF. This has never caused an issue, but it may force you to think creatively at times.
  • Not the cheapest option, but not the highest either. I would say it has an ok price, but pays for itself. May not be right for people struggling through their first solo year.
  • I would like to see them add new features a little faster. Seems that updates are few and far between. It's a growing industry, and we need new tactics to stay ahead of the robo options coming on the market.
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Phone.com
  • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
  • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
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Likelihood to Renew
AdvisorEngine
Junxure is a wonderful tool and is easy to use. Once you get your team to work with Junxure more than they do chat, email etc., it will work well and save a lot of time.
Read full review
Phone.com
No answers on this topic
Alternatives Considered
AdvisorEngine
I do not particularly remember the system I entered above, as I only used it for temporary work that I did nine years ago. I did not select Junxure myself - the office I work in already had it implemented before I came on. This question does not seem to be applicable to me.
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Phone.com
No answers on this topic
Return on Investment
AdvisorEngine
  • It has saved time by automatically capturing emails.
  • It has created efficiency from having to keep track of tasks manually or keeping power documents around.
  • It’s definitely worth the cost through all of the efficiency our firm gains. The ability to send work actions to teammates depending on their responsibilities is greatly helpful!
Read full review
Phone.com
  • Reduced cost and improved our efficiency - all reps love it.
Read full review
ScreenShots

Phone.com Screenshots

Screenshot of Phone.com Dashboard