JustCall vs. Superfone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JustCall
Score 7.1 out of 10
Small Businesses (1-50 employees)
JustCall is a customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS…
$78
per month for 2 users (minimum)
Superfone
Score 0.0 out of 10
N/A
N/AN/A
Pricing
JustCallSuperfone
Editions & Modules
AI Communication Suite - Team
$39
per month per user (2 minimum)
AI Communication Suite - Pro
$69
per month per user (2 minimum)
AI Communication Suite - Pro Plus
$109
per month per user (2 minimum)
Sales Suite - SalesPro
Custom Pricing
per year
AI Communication Suite - Business
Custom Pricing
(10 user minimum)
No answers on this topic
Offerings
Pricing Offerings
JustCallSuperfone
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOutbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network. Up to a 29% discount for an annual subscription.
More Pricing Information
Community Pulse
JustCallSuperfone
Features
JustCallSuperfone
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
JustCall
5.9
7 Ratings
30% below category average
Superfone
-
Ratings
Multi-level Interactive Voice Response (IVR)4.97 Ratings00 Ratings
Call reports6.17 Ratings00 Ratings
Directory of employee names6.85 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
JustCall
7.0
7 Ratings
18% below category average
Superfone
-
Ratings
Answering rules6.87 Ratings00 Ratings
Call recording6.86 Ratings00 Ratings
Call park8.06 Ratings00 Ratings
Call screening6.86 Ratings00 Ratings
Message alerts6.86 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
JustCall
6.8
6 Ratings
16% below category average
Superfone
-
Ratings
Audio conferencing6.86 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
JustCall
6.8
6 Ratings
16% below category average
Superfone
-
Ratings
Mobile app for iOS6.85 Ratings00 Ratings
Mobile app for Android6.86 Ratings00 Ratings
Best Alternatives
JustCallSuperfone
Small Businesses
CloudTalk
CloudTalk
Score 7.6 out of 10
Invoca
Invoca
Score 9.6 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.6 out of 10
Revenue.io
Revenue.io
Score 7.9 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.9 out of 10
Revenue.io
Revenue.io
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JustCallSuperfone
Likelihood to Recommend
6.0
(7 ratings)
-
(0 ratings)
Usability
4.0
(1 ratings)
-
(0 ratings)
User Testimonials
JustCallSuperfone
Likelihood to Recommend
SaaS Labs
In my opinion, if you have high volumes of inbound calls with many clients, I'd avoid using JustCall. I think it is far better suited for outbound calls (i.e. sales) or for small teams. I would also recommend using JustCall for 1:1 dialing, rather than a single phone number managed by a team. Their IVR setup and tracking down what happens when a call goes through IVR can be quite difficult to figure out what actually happened.
Read full review
Superfone
No answers on this topic
Pros
SaaS Labs
  • JustCall.io has a wonderful Chrome extension that plays nice with most other apps and extensions and enables things like a power dialer and click to call functionality to be launched from anywhere, even without being logged into the platform.
  • Just Call.io has the ability to launch and sync SMS messaging from within the Pipedrive app, adding another touchpoint to the sales cycle easily.
  • The platform developers are very open to other integrations and use cases and actively solicit feedback from their user community.
  • They are also very responsive to questions and support requests.
Read full review
Superfone
No answers on this topic
Cons
SaaS Labs
  • for data export we will export only 60 days range if its 200 days means its good for export
  • nothing much to improve everything is good
Read full review
Superfone
No answers on this topic
Usability
SaaS Labs
I think the UI/UX needs to be simplified and reorganized. It was hard to find settings, understand what they did, and then replicate those across phone numbers. They need better bulk actions, better analytics and, frankly, more stability in the system. The negative impacts to our business overall make it such that I cannot recommend JustCall
Read full review
Superfone
No answers on this topic
Alternatives Considered
SaaS Labs
It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.
Read full review
Superfone
No answers on this topic
Return on Investment
SaaS Labs
  • Positive impact as it has helped the business with a better communication.
  • I wish the latest messages would be on top!
Read full review
Superfone
No answers on this topic
ScreenShots

JustCall Screenshots

Screenshot of Agent AvailabilityScreenshot of SMS AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Sales Dialer AnalyticsScreenshot of Tone Analysis