Item: JustCall
Rating: 9
Author: Dinesh Kumar

Overall Satisfaction with JustCall

Use Cases and Deployment Scope

we use JustCall for calling USA and Canada leads for pitch for our business. we are 9 users using one JustCall with extension number easy to mark disposition what status of our call example like connected interested or not interested or not connected or voice mail like that

Pros and Cons

Pros

we can easily export data of calls for 60 days
also we will again hear the call recording
track the which time how manyu calls we made and all

Cons

for data export we will export only 60 days range if its 200 days means its good for export
nothing much to improve everything is good

Return on Investment

we got more business for RE and data services
we can easily generate report of pervious days calls of team members
there is no interrupt in services while calling

Alternatives Considered

Talkdesk

Main problem with Talkdesk was we cannot reach customer care when we need in difficult times but JustCall we get immediate response from their side and also they want time to solve our payment issue but they allow us to call until that issue was over even though mistake was our side

Key Insights

Do you think JustCall delivers good value for the price?

Yes

Are you happy with JustCall's feature set?

Yes

Did JustCall live up to sales and marketing promises?

Yes

Did implementation of JustCall go as expected?

Yes

Would you buy JustCall again?

Yes

Other Software Used

Zoho CRM, Apollo.io, ZoomInfo Sales

Likelihood to Recommend

JustCall is more user friendly also we can get missed call details in notification bar immediately when our credits goes down they will notify immediately also customer care is more easily to connect through chat and call will get immediate solutions also we also add team members easily and remove easily

JustCall Feature Ratings

Comments

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