JustCall

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
JustCall	Score 8.2 out of 10	Small Businesses (1-50 employees)	JustCall is an AI-driven customer communication platform enabling instant connections through Voice, SMS, and WhatsApp. It simplifies workflow automation and team coaching within a unified interface, integrating with 100+ CRMs and essential business tools. Boasting users among over 6,000 global companies, JustCall empowers customer-facing teams with real-time AI insights. Its features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven…	$30 per month per user

Pricing

JustCall

Editions & Modules

Essentials: $19.00 (1 user minimum)
per month per user
Team: $29.00 (2 users minimum)
per month per user
Pro: $49.00 ( 2 users minimum)
per month per user
Team Plus: $49.00 (2 users minimum)
Talk to Sales! Talk to Sales!
Pro Plus: $89.00 (2 users minimum)
per month per user
Business: Let's Talk! (10 users minimum)
Talk to Sales! Talk to Sales!
Business Plus: Let's Talk! (10 users minimum)
per month per user

Offerings

Pricing Offerings
JustCall
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

No setup fee

Additional Details

Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on the web-app or mobile app than to receive it over cellular network.

More Pricing Information

Community Pulse
	JustCall
Considered Both Products	JustCall AS Angie Salazar Recruiter Chose JustCall The main thing for me is pricing! With JustCall, I had the option to pay monthly! I didn't need a contract or anything. Grayscale has plans in place which was not convenient for us. Incentivized Helpful? Verified User Director Chose JustCall JustCall seemed very similar to Aircall in our uses. The main benefit we originally found with JustCall were the lower pricing plans, but these seem to have increased as of recent. Aircall also suffered from lack of customer service being available at a moments notice, and also … Incentivized Helpful? John L Sandler Marketing Project Management Specialist Chose JustCall It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may … Incentivized Helpful? Justin Angelson, Digital and AI Solution Expert Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development Chose JustCall I have used both Kixie and PhoneBurner to try to add in the type of sales calling capabilities I wanted. In 2017, neither actually 100% fit the bill. Kixie is also a full-blown sales focused dialing and VOIP platform. They have really tight integrations with Pipedrive and other … Incentivized Helpful?
Top Pros	Pro Easy to use Pro Customer support Pro Good price
Top Cons	Minus Internet connection Minus Need to improve Minus Incoming calls

Features

JustCall

Cloud PBX

Comparison of Cloud PBX features of Product A and Product B
	JustCall 7.8 7 Ratings 5% below category average
Multi-level Interactive Voice Response (IVR)	8.17 Ratings
Call reports	7.27 Ratings
Directory of employee names	8.15 Ratings

Call Management

Comparison of Call Management features of Product A and Product B
	JustCall 7.7 7 Ratings 9% below category average
Answering rules	7.97 Ratings
Call recording	8.06 Ratings
Call park	7.26 Ratings
Call screening	7.46 Ratings
Message alerts	8.16 Ratings

VoIP system collaboration

Comparison of VoIP system collaboration features of Product A and Product B
	JustCall 7.4 6 Ratings 11% below category average
Audio conferencing	7.46 Ratings

Mobile apps

Comparison of Mobile apps features of Product A and Product B
	JustCall 7.0 4 Ratings 17% below category average
Mobile app for iOS	6.53 Ratings
Mobile app for Android	7.44 Ratings

Best Alternatives
	JustCall
Small Businesses	CloudTalk Score 9.5 out of 10
Medium-sized Companies	CloudTalk Score 9.5 out of 10
Enterprises	Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10
All Alternatives	View all alternatives

User Ratings
	JustCall
Likelihood to Recommend	8.8 (7 ratings)

User Testimonials
	JustCall
Likelihood to Recommend	SaaS Labs JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution. The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point. Incentivized Justin Angelson, Digital and AI Solution Expert Digital Strategy, Marketing Automation, Online Marketing, CRO, Branding, Wordpress Development Read full review
Pros	SaaS Labs Users of this system do it through the cloud, SaaS, Web Pc, and mobile devices Android, iPhone, and iPad. Allows sending alerts and notifications, by events, has connections (SIP and VoIP) and unified communications through SMS, voice messages, text-to-speech, conference calls, videoconferences, call forwarding, call disposition, automatic call distribution to other providers, call routing, telephone keypad entry, mass text messages, call recording, call text, bidirectional messaging, scheduled messaging, among others. Create and analyze real-time reports, customer statistics, products, services, sales, and surveys. Incentivized Travis Williams Digital Marketing Manager Read full review
Cons	SaaS Labs Customer service/ease of contacting could be better for worldwide users (I believe they're sourced overseas) Pricing seems to have increased, which affected the benefit we originally found in the service Increased functionality, such as bulk SMS Messaging and power-dialer Incentivized Verified User Anonymous Read full review
Alternatives Considered	SaaS Labs It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have. Incentivized John L Sandler Marketing Project Management Specialist Read full review
Return on Investment	SaaS Labs Positive impact as it has helped the business with a better communication. I wish the latest messages would be on top! Incentivized AS Angie Salazar Recruiter Read full review
ScreenShots	JustCall Screenshots