KACE Asset Management Appliance

KACE Asset Management Appliance

KACE Asset Management Appliance

22 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
KACE Asset Management Appliance	Score 8.6 out of 10	N/A	KACE Asset Management Appliance (formerly Dell's Asset Manager) from Quest Software is an IT asset management (ITAM) and software asset management (SAM) solution.	N/A

Pricing

KACE Asset Management Appliance

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
KACE Asset Management Appliance
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	KACE Asset Management Appliance
Considered Both Products	KACE Asset Management Appliance Verified User Team Lead Chose KACE Asset Management Appliance KACE has an agent and in our situation, we made it so our KACE appliance is accessible anywhere (didn't opt for cloud version). So we're able to have clients check in - deploy updates etc. Incentivized Helpful? Verified User Administrator Chose KACE Asset Management Appliance We were not able to get SCCM to stabilize and work, it would continually fail to add computers to groups and fail to install programs/updates to computers in a defined group. Continually, user community forums kept recommending to replace it with another solution. JIRA is a … Incentivized Helpful? Todd Frazier Systems Administrator Chose KACE Asset Management Appliance DAM blows away what Free wear we were previous trying to tweak and change for use to benefit the County. But as we looked into DAM we saw much more available with this product compared to what we had been trying to use over the last 10 years. It took a lot of convincing to get … Incentivized Helpful?

Features

KACE Asset Management Appliance

IT Asset Management

Comparison of IT Asset Management features of Product A and Product B
	KACE Asset Management Appliance 7.2 3 Ratings 7% below category average
Software and hardware inventory tracking	10.03 Ratings
License management	8.03 Ratings
Asset lifecycle monitoring	1.02 Ratings
Contract management	9.03 Ratings
Asset relationship management	8.03 Ratings

Best Alternatives
	KACE Asset Management Appliance
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User Ratings
	KACE Asset Management Appliance
Likelihood to Recommend	7.0 (3 ratings)
Usability	8.0 (1 ratings)

User Testimonials
	KACE Asset Management Appliance
Likelihood to Recommend	Quest Software The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short. Incentivized Verified User Anonymous Read full review
Pros	Quest Software Gives you real time data to systems on my network. I can get information on all applications running on devices on my network. I can get information on what systems are not currently patched and up to date with MS and Virus definitions! Incentivized Todd Frazier Systems Administrator Read full review
Cons	Quest Software The UI is clunky and could use a redesign Support is good but sometimes it's hard to get someone right away or a response in a timely manner expand some support beyond dell and others to include something like Microsoft Surfaces, etc. KB articles need a refresh, there are a lot of older things out there that don't apply anymore. Incentivized Verified User Anonymous Read full review
Usability	Quest Software The appliance and software does its job, as it's intended to. There aren't many other bells and whistles. integrates well with MFA (okta), integrates well with KACES SDA. The modules it has will suit most needs. If you have the money in the budge, i'd suggest going with professional services to help with the setup/integration. There are some parts that are cumbersome and may require support. Save yourself the headache Incentivized Verified User Anonymous Read full review
Alternatives Considered	Quest Software We were not able to get SCCM to stabilize and work, it would continually fail to add computers to groups and fail to install programs/updates to computers in a defined group. Continually, user community forums kept recommending to replace it with another solution. JIRA is a much more efficient ticketing system, and we migrated the ticketing system from KACE to JIRA. Incentivized Verified User Anonymous Read full review
Return on Investment	Quest Software Original investment was very substantial but I believe will be well worth it in the long run! DAM gives us a great view of what happening and whats on out network as far as PC, Laptops and Servers. The reporting function will help with budget proposals to BOS for County Budgets and giving exact numbers of systems and software and devices on the County Domain Incentivized Todd Frazier Systems Administrator Read full review
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