TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kangaroo Rewards

    Score10 out of 10
    Small Businesses (1-50 employees)
    Kangaroo Rewards empowers brands to attract, keep, connect and grow their business by fostering customer loyalty. Kangaroo's loyalty reward program is a white-label, omnichannel solution with a built-in marketing engine. It is presented as a solution for physical store locations, franchise brands, eCommerce stores, and service-based industries. Kangaroo Rewards' can operate on any ios or Android tablet by simply downloading the app. This is ideal for any type of retail store, pop-up…

    $59

    per month

    PowerReviews

    Score7.8 out of 10
    N/APowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.N/A
    Pricing
    Kangaroo RewardsPowerReviews
    Editions & Modules
    Loyalty Essentials
    $59
    per month
    Loyalty Engagement
    $99
    per month
    Loyalty Ultimate Plan
    $149
    per month
    Ultimate Plan with White-label App
    $299
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Kangaroo RewardsPowerReviews
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$250 one-time fee per installationNo setup fee
    Additional DetailsPlease contact our sales team for a price quote tailored to your usage and specific requiremnts. *All prices are subject to change without notice.—
    More Pricing Information
    Community Pulse
    Kangaroo RewardsPowerReviews
    Considered Both Products
    Kangaroo Rewards
    No answer on this topic
    PowerReviews
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Kangaroo RewardsPowerReviews
    Small Businesses
    Growave
    Score9.7 out of 10
    Trustpilot
    Score6.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Bazaarvoice
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    Bazaarvoice
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Kangaroo RewardsPowerReviews
    Likelihood to Recommend
    -
    (0 ratings)
    7.9
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Kangaroo RewardsPowerReviews
    Likelihood to Recommend
    Kangaroo Rewards
    No answers on this topic
    PowerReviews
    Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
    Incentivized
    Read full review
    Pros
    Kangaroo Rewards
    No answers on this topic
    PowerReviews
    • PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website.
    • PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information.
    • It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs.
    Incentivized
    Read full review
    Cons
    Kangaroo Rewards
    No answers on this topic
    PowerReviews
    • If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started.
    • The backend has a bit of a learning curve to it, but can be worked through easily with persistence.
    Incentivized
    Read full review
    Support Rating
    Kangaroo Rewards
    No answers on this topic
    PowerReviews
    The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
    Incentivized
    Read full review
    Alternatives Considered
    Kangaroo Rewards
    No answers on this topic
    PowerReviews
    My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
    Incentivized
    Read full review
    Return on Investment
    Kangaroo Rewards
    No answers on this topic
    PowerReviews
    • Custom components and PowerReviews API can display positive customer feedback from an element.
    • In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products.
    • Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions.
    Incentivized
    Read full review
    ScreenShots

    Kangaroo Rewards Screenshots

    Screenshot of Kangaroo Rewards customer loyalty solution runs seamlessly with your POS system, eCommerce platform, stand-alone tablet, and white-label app.Screenshot of Attract shoppers instantly with a gorgeous rewards widget that can be completely customized to your brand. Drive more revenues when everyday shopping is more rewarding!Screenshot of With the white-label app, your customers can shop your brand, browse offers, claim rewards, send referrals, receive push notifications, buy gift cards, write reviews, and more.Screenshot of Snowball your growth with referral marketing on your eCommerce site, in-store, or on the app. Your customers will get rewarded when their friend uses their referral code to make a purchase.Screenshot of It's easy to start your loyalty program. Download the Kangaroo Rewards merchant app and instantly start rewarding your customers. This is the perfect solution for retailers and service providers. It can work with or without an integration partner. This is also a great add-on for pop-up stores, food trucks, and trade shows.Screenshot of Kangaroo Rewards offers a free members app to all merchant customers. Encourage your customers to download the Kangaroo app and view all of their rewards memberships in one place. Members can browse offers, claim rewards, shop your website, write reviews, send referrals, and more.