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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keeper

    Score8.3 out of 10
    N/AKeeper's password security and management platform boasts millions of people and thousands of businesses as users, who manage, secure and enforce strong passwords across all employee logins, applications and sites. Employees can access Keeper natively on all mobile operating systems, desktops and browsers. Keeper enables businesses to auto-generate high-strength passwords, protect sensitive files in an encrypted digital vault, securely share records with teams and integrate with SSO, LDAP and…

    $2

    per month per user

    ServiceNow AI Platform

    Score8.4 out of 10
    N/AThe ServiceNow AI Platform is the company's workflow automation solution, and it is the unified foundation for every ServiceNow product. It brings together AI, data, workflows, and security to execute work across IT, CRM, employee experience, risk and security, and app development.N/A
    Pricing
    KeeperServiceNow AI Platform
    Editions & Modules
    Keeper Business Starter
    $2.00
    per month per user
    Keeper Enterprise
    Contact Keeper for pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    KeeperServiceNow AI Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    KeeperServiceNow AI Platform
    Considered Both Products
    Keeper Security
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    19 Answers
    Best Alternatives
    KeeperServiceNow AI Platform
    Small Businesses
    No answers on this topic
    airSlate WorkFlow
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Microsoft Power Automate
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Microsoft Power Automate
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KeeperServiceNow AI Platform
    Likelihood to Recommend
    10.0
    (22 ratings)
    9.1
    (29 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    9.1
    (22 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.6
    (20 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.5
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    7.2
    (2 ratings)
    User Testimonials
    KeeperServiceNow AI Platform
    Likelihood to Recommend
    Keeper Security
    Would recommend both for organisations and personal users where passwords management is needed. Particularly in 2026 and the large emphasis of security in your day to day uses.
    Having a secure management tool will assist with breaches and organisation of your credentials and confidential data that can be stored within the tenant.
    Incentivized
    Read full review
    ServiceNow
    ITSM is straight forward creation of Incidents and Requests. It can get more confusing as you layer more modules on top of it with event management, risk, project, etc. It also becomes more costly as everything is a different license. Integration between other external applications is very easy to do with their API. You can easily create endpoints for external apps to talk to or create REST messages for the platform to reach out directly.
    Incentivized
    Read full review
    Pros
    Keeper Security
    • Ease of use. User find it simple and intuitive to use and I find they rapidly adjust to the software with minimal training.
    • Single-sign-on. Super important and really makes things simple for the users and easy to manage for us in the IT team.
    • Sharing features. We knew sharing was a key component of our password management solution. Keeper makes it easy for users and simple to administer.
    Incentivized
    Read full review
    ServiceNow
    • The ServiceNow platform is very good at incident management.
    • ServiceNow as an ITSM system is very as it integrates with a lot of different systems.
    • The CMDB module of ServiceNow effectively makes relationships between configuration items and other infrastructure objects in ServiceNow.
    Incentivized
    Read full review
    Cons
    Keeper Security
    • I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them.
    • Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords.
    • The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon.
    Incentivized
    Read full review
    ServiceNow
    • The ServiceNow performance speed has big room for improvement, as it is quite slow in loading Dashboards with more than 5-6 widgets. We are keeping our ServiceNow version up to date with latest releases.
    • Usually there are issues with having multiple ServiceNow tabs open in the browser and have different dashboards open in those tabs.
    • The way of showing a history log of all activities on Incident ticket is not optimal and easy to use or search in and have very old design.
    Incentivized
    Read full review
    Likelihood to Renew
    Keeper Security
    No answers on this topic
    ServiceNow
    While we are very likely to renew, we are also assessing if we should renew all of what we currently subscribe to as we try to reduce costs. Some parts of the business feel there may be a better tool out there to fit their process requirements. We are currently working with them to identify what those requirements are to see if it makes sense while also pointing out a reduced cost of tooling is not always the best fit if we have an increased cost of customization and maintenance between tools.
    Incentivized
    Read full review
    Usability
    Keeper Security
    It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.
    Incentivized
    Read full review
    ServiceNow
    It provides a lot of modification options which is wonderful for certain team usage but becomes too much of a job when it comes to the Service Desk. Also on the app support side, since too much information can be carried, it affects the GUI and makes it complex.
    Incentivized
    Read full review
    Support Rating
    Keeper Security
    Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
    Read full review
    ServiceNow
    I was not in the team that take care of the installation of ServiceNow but their feedback was very positive. Go live was done by the planned date and their support at the beginning provided always a timely response. Their customer service is friendly and easy to reach. Today we don't use their customer service anymore because we have an internal IT dedicated to maintaining the system.
    Incentivized
    Read full review
    Implementation Rating
    Keeper Security
    No answers on this topic
    ServiceNow
    We went through a re-implementation last year with a partner and were very pleased with the outcome. We looked at several partners and chose one that was able to provide an entire scope and cost upfront of what would be required to complete our requirements. We worked very closely with the dedicated team assigned to our project throughout the process and they fully delivered on all of our requirements that we presented in the initial scope.
    Incentivized
    Read full review
    Alternatives Considered
    Keeper Security
    I do not recall the other products I tested. I believe Keeper provided a free trial that allowed me to verify that it met my needs before I was required to purchase. I also found their support team to be responsive when I experienced some problems. The cliche, "If it ain't broke don't fix it" fits well in this case. I am able to create and use online profiles safe in the knowledge that my passwords cannot be easily hacked and my data is safe.
    Read full review
    ServiceNow
    I've used Freshservice which is very similar to ServiceNow. I can definitely say ServiceNow performs better in a larger environment. Freshservice is usually used in smaller organization or less complx environment. Plus the ServiceNow reporting and dashboard features are more accurate than Freshservice. ServiceNow is a bit costly but gives way more features that really helps my organization.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Keeper Security
    No answers on this topic
    ServiceNow
    1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
    Read full review
    Professional Services
    Keeper Security
    No answers on this topic
    ServiceNow
    Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
    Incentivized
    Read full review
    Return on Investment
    Keeper Security
    • We all know how difficult it can be in the workplace when you forget your password, or enter the wrong password, and you get blocked out. You have to go through the hassle of having it reset, which could mean sitting on hold, waiting for IT to pick up. This isn’t a problem when you have Keeper. If you forget your password once, you don’t have to take the chance of trying it 4 more times and getting locked out. Just pick up your phone, and your password is right there. It’s really just as simple as that.
    Read full review
    ServiceNow
    • Fast implementation of our Sales & Operation/Projects controls and process - tool adapted to our needs, not us to adapt to the tool.
    • Once we are a consulting/implementation company, our customers are happy to see that we use what we sell, and it is easy to show them how this platform/tool can have an impact on our own business.
    Incentivized
    Read full review
    ScreenShots

    Keeper Screenshots

    Screenshot of Autofill Passwords in Websites & AppsScreenshot of Business & Enterprise ProtectionScreenshot of Dark Web Monitoring & AlertsScreenshot of Enhanced Two-Factor AuthenticationScreenshot of Increase Organization with SubfoldersScreenshot of Secure File & Password Sharing