TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keycafe

    Score10 out of 10
    N/AKeycafe tracks all keys from a single account. Access only to trusted staff, contractors, tenants, or customers. The Keycafe SmartBox installs on any wall type.

    $79

    per month per location

    Localytics

    Score6 out of 10
    N/AUpland Localytics helps you connect with mobile app customers on a deeper, more meaningful level.

    $95

    Per Application Per Month

    Pricing
    KeycafeLocalytics
    Editions & Modules
    Lite
    $79
    per month per location
    Premium
    $119
    per month per location
    Business Pro
    $175
    per month per location
    Localytics
    $95.00
    Per Application Per Month
    Offerings
    Pricing Offerings
    KeycafeLocalytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Best Alternatives
    KeycafeLocalytics
    Small Businesses
    No answers on this topic
    EZ Texting
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    EZ Texting
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Airship
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KeycafeLocalytics
    Likelihood to Recommend
    10.0
    (2 ratings)
    6.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    3.0
    (1 ratings)
    User Testimonials
    KeycafeLocalytics
    Likelihood to Recommend
    Keycafe
    Keycafe is a great tracker and place to store keys to vehicles or shared items such as a company gas card.
    Incentivized
    Read full review
    Upland Software
    For the price and the features available, Localytics is one of the best options. It is more robust in areas that we don't need it to be and overall there could be simpler flows for sending push notifications or performing actions that you need to do every week. Also, the data it sends back on how push notifications perform is basically useless. There needs to be more explanation on the impact notifications have on users. The data would always say that notifications drove less engagement but we would see engagement go up every time we sent a notification.
    Incentivized
    Read full review
    Pros
    Keycafe
    • Amazing Customer Service
    • Great product
    • Good Price
    • Fantastic team
    • Good options
    Read full review
    Upland Software
    • Great web interface which provides a couple of levels of pivoting and filtering of data
    • Straight-forward integration for simpler use cases
    • Access to raw data through S3 for use in your own data pipeline
    Incentivized
    Read full review
    Cons
    Keycafe
    • Easier way to locate emergency codes in case power goes out or internet goes out.
    Incentivized
    Read full review
    Upland Software
    • The biggest thing I would like to see with Localytics is the capability for more correlations. The limited amount of correlations available does restrict the type of analyses that could be done with the data.
    • An easier interface to move data into Microsoft Excel would be very useful, rather than creating annoying workarounds.
    • More/better automatically scheduled reporting, as well as an Excel plug-in to access the data rather than being restricted to the Localytics interface.
    Read full review
    Likelihood to Renew
    Keycafe
    The Keycafe system is exactly the product we required, it has replaced the previous system used for Key collection and Drop offs, and Key Management. We have not seen another product, which will suit the requirements we need. Also replacing the Keycafe would be expensive and would require a lot of work
    Read full review
    Upland Software
    There is a lot of competition. I would renew if there isn't anything more exceptional that would justify the re-coding and implementation load costs
    Read full review
    Usability
    Keycafe
    It is super easy to use!
    Incentivized
    Read full review
    Upland Software
    No answers on this topic
    Support Rating
    Keycafe
    From the very beginning, the customer service has been nothing short of incredible. Our first meeting with [...] was thorough and informative—he took the time to understand our specific needs and ensure that the product would suit us perfectly. Once we received the device, [...] went above and beyond to help us set it up and make sure we were using the software as effectively as possible, tailoring his guidance to our business needs. The team has consistently exceeded our expectations, and it’s comforting to know that they’re always available should we need further assistance.
    Read full review
    Upland Software
    It would take several weeks to hear back from the billing team. It took 3 months to resolve an invoice last year. Their technical support is very responsive. I would typically get a response in under 24 hrs.
    Incentivized
    Read full review
    Alternatives Considered
    Keycafe
    No answers on this topic
    Upland Software
    We have not used other products but are going to start exploring making a switch to a new platform.
    Incentivized
    Read full review
    Return on Investment
    Keycafe
    • Keycafe has saved us so much money on time searching for keys and lock outs.
    Incentivized
    Read full review
    Upland Software
    • Was our first provider of user-level event data
    • Allows for many users to easily answer their own questions before making requests of the data team
    • Raw data dumps gave the data team the ability to provide more in-depth analyses.
    Incentivized
    Read full review
    ScreenShots

    Keycafe Screenshots

    Screenshot of the MS5 Key Management System 51 bin electronic key locker SmartBox setupScreenshot of the MS5 Key Management System 27 bin electronic key locker SmartBox setupScreenshot of the MS5 Key Management System 9 bin electronic key locker SmartBox setupScreenshot of the cloud-based software for ensuring authorized access onlyScreenshot of the access management interfaceScreenshot of Keycafe's audit history for accountability