KeyedIn Enterprise vs. Service Autopilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KeyedIn Enterprise
Score 9.0 out of 10
N/A
KeyedIn Solutions in Minneapolis offers KeyedIn Projects, a project management and PPM offering.N/A
Service Autopilot
Score 7.8 out of 10
N/A
Service Autopilot, from BACKTELL in Richardson, is a business operations management system for small home services businesses.N/A
Pricing
KeyedIn EnterpriseService Autopilot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KeyedIn EnterpriseService Autopilot
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details——
More Pricing Information
Community Pulse
KeyedIn EnterpriseService Autopilot
Top Pros

No answers on this topic

Top Cons

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Features
KeyedIn EnterpriseService Autopilot
Project Management
Comparison of Project Management features of Product A and Product B
KeyedIn Enterprise
-
Ratings
Service Autopilot
8.0
1 Ratings
5% above category average
Task Management00 Ratings8.01 Ratings
Resource Management00 Ratings8.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings8.01 Ratings
Team Collaboration00 Ratings8.01 Ratings
Document Management00 Ratings8.01 Ratings
Email integration00 Ratings8.01 Ratings
Best Alternatives
KeyedIn EnterpriseService Autopilot
Small Businesses
monday.com
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Score 8.5 out of 10
Stackby
Stackby
Score 9.4 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.1 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Enterprises
Quickbase
Quickbase
Score 9.1 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KeyedIn EnterpriseService Autopilot
Likelihood to Recommend
9.0
(3 ratings)
8.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
KeyedIn EnterpriseService Autopilot
Likelihood to Recommend
KeyedIn Solutions Inc
KeyedIn is well suited for a number of projects from IT, Sales, Development and Marketing. It is pretty flexible so implementing it into any number of workflows seems fairly easy due to it's customizability.
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BACKTELL, INC
Service AutoPilot is a fantastic system for client service tracking and scheduling. While there are a few features and details I would personally like to see changed or added, the ultimate purpose of the system is well executed, fairly simple to use, and easy to understand. My recommendation would be to add more specific details such as canceled or closed clients and closed/canceled service history on active clients to remain permanently.
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Pros
KeyedIn Solutions Inc
  • Easy tracking and a 360-degree overview of every ongoing project.
  • Allocation of work to employees according to skill level and qualifications.
  • Tracking project expenses and actual revenue.
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BACKTELL, INC
  • service history, tracking
  • service scheduling
  • service/client notes
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Cons
KeyedIn Solutions Inc
  • Update to Color/general Interface
  • The Ability to Download All Attachments at Once
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BACKTELL, INC
  • when closing/canceling a service completely from a clients account it would be nice to still have the history to see what they had done in the past incase they change their mind later and wish to continue the service
  • cancel/closed client historys would also be nice as if someone sold their home, it would be nice to be able to see what was done on that property prior to inform new owners, etc.
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Likelihood to Renew
KeyedIn Solutions Inc
No answers on this topic
BACKTELL, INC
Service Autopilot has a versatile set of features that we use across all facets of our business. We use it for history tracking on clients properties, notes specific to the service and/or the client, as well as pricing details
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Alternatives Considered
KeyedIn Solutions Inc
It is used to fully automate every stage in the project lifecycle and forecast on resources required to successfully complete projects. It empowers managers to complete projects in time and within the allocated budget. One of the many features that make this platform unique and suitable to many modern businesses is the portfolio management feature.
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BACKTELL, INC
We use the two systems collaboratively. Both systems offer different features which we use bits and pieces of what we need from each to make the system work for our needs.
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Return on Investment
KeyedIn Solutions Inc
  • In the sense that it has assisted in closing projects more quickly so that they may be invoiced for, it seems like the ROI is a pretty quick turnaround
  • By breaking out tasks into a well defined workflow it allows for accountability and consistent project delivery across all agents.
  • Providing services that the end user feels satisfied with is definitely a top goal. Having well defined workflows has also helped address problems by reducing the variance in each project.
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BACKTELL, INC
No answers on this topic
ScreenShots

KeyedIn Enterprise Screenshots

Screenshot of Portfolio Analysis provides detailed information on portfolio KPIs.Screenshot of Resource Capacity and Demand planningScreenshot of Program management with milestone trackingScreenshot of Resource allocations and utilizationScreenshot of Score and prioritize projects across the portfolioScreenshot of Manage deliverables and depedencies