Overall Satisfaction with KeyedIn Projects
We used KeyIn to manage our customer info/CRM. It allows everyone within our organization to access the same content and update the info across the board. Information on each job is easily communicated via emails from KeyedIn and status updates are available to keep everyone up to date on the current state of the project.
- CRM Management
- Project Status Updates
- Proposal & Quote Generation
- Update to Color/general Interface
- The Ability to Download All Attachments at Once
- We are able to improve communication and better track the status of projects.
- Time is saved by having all info in one place.
We have a second office in another city. The sales staff is able to input all information on the customer and describe exactly what is need via KeyedIn. Our art department then receives the request via email and is able to download all attachments and complete the project. Once the project has been completed the sales team is alerted from another KeyedIn email.