Keynote Systems (Discontinued) vs. Optimal Workshop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Keynote Systems (Discontinued)
Score 8.0 out of 10
N/A
Keynote Systems' monitoring solution provided cloud-based solutions for mobile app quality and performance. It was acquired by Dynatrace and is no longer available.N/A
Optimal Workshop
Score 8.4 out of 10
N/A
Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.
$191
per month per user
Pricing
Keynote Systems (Discontinued)Optimal Workshop
Editions & Modules
No answers on this topic
Team
$191
per month per user
Individual
$208
per month per user
Offerings
Pricing Offerings
Keynote Systems (Discontinued)Optimal Workshop
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThese prices are based per user, per month billed annually. For 10 users or more, please contact us directly for a quote.
More Pricing Information
Community Pulse
Keynote Systems (Discontinued)Optimal Workshop
Top Pros

No answers on this topic

Top Cons
Best Alternatives
Keynote Systems (Discontinued)Optimal Workshop
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Siteimprove
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Score 8.7 out of 10
Optimizely Web Experimentation
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Score 8.7 out of 10
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Score 8.7 out of 10
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User Ratings
Keynote Systems (Discontinued)Optimal Workshop
Likelihood to Recommend
8.0
(1 ratings)
7.7
(10 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.9
(3 ratings)
User Testimonials
Keynote Systems (Discontinued)Optimal Workshop
Likelihood to Recommend
Discontinued Products
It is totally suited for start ups that are developing an app. With Keynote they will be able to test it and to have some feedback about the bugs that it may have, even before they launch it. It will help you have a better product once it's launched.
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Optimal Workshop
Optimal Workshop is great for UX testing for those with a budget to do so. This may be a little on the expensive side for smaller businesses, but definitely not anything crazy expensive. The insights that you get out of these tests are invaluable and can be the difference between launching a site and succeeding/failing.
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Pros
Discontinued Products
  • User simulation
  • Multidevice test
  • Great monitorization of your app's performance
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Optimal Workshop
  • The user interface is quite user friendly
  • Variety of tests
  • Access and variety of help on how to run tests, as well as educational information on which tests to run for your use case
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Cons
Discontinued Products
  • It's difficult to use it if you are not an expert
  • The code is difficult to implement depending on the format
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Optimal Workshop
  • The recruitment panelists are not professional, nor do they take the tasks seriously. You are going to get a lot of bad data.
  • They are HQ'd outside the US and must have a small team because the customer service is the absolute WORST I've experienced in their industry.
  • They pride themselves on documentation, but when they fail to document something they blame the customer for the mistake.
  • There are way too many limitations with the tool after you launch, limited integrations, and poor survey questionnaire options. The tool itself is far too basic for most sites, especially B2B.
Read full review
Usability
Discontinued Products
No answers on this topic
Optimal Workshop
Excellent and easy platform to use. Easy to onboard new members of the team. Easy to set up tests and follow number of participants performing the test. Easy to plug into other platforms to record participants. Excellent reporting. Easy to share reports with stakeholders. Easy to recruit through platform, however the quality of participants can be better.
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Support Rating
Discontinued Products
No answers on this topic
Optimal Workshop
The support has been good. No complaints. I have not needed to contact support more than 1-2 times when I was first getting set up, because the tools work well and are pretty straight forward. They do have good documentation
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Alternatives Considered
Discontinued Products
We used Keynote Systems because it's easier to use it by yourself and you can prepare your own app and do the testing with the target you are addressing it to.
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Optimal Workshop
For the price as it is very convenient for first-time beginners, its intuitiveness both for the one who is designing the activities and for those who have to interact with them. The fact that it collects and gathers the data into insights of the overall responses collected by all users.
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Return on Investment
Discontinued Products
  • It helped us to find some critical errors before we launched it
  • We launched the final version with a great feedback
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Optimal Workshop
  • Optimal Workshop has had a positive impact on investigating information architecture on several websites.
  • Optimal Workshop has helped investigated the labeling on several websites.
  • Optimal Workshop has also support in the investigation of UX in navigations.
Read full review
ScreenShots