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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kindsight iWave

    Score8.4 out of 10
    N/AiWave offers their nonprofit fundraising intelligence platform, for performing prospect research online with VeriGift, the company's donor and donation database.N/A

    Virtuous CRM

    Score6.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Virtuous Software, headquartered in Phoenix offers a nonprofit CRM, fundraising, volunteer, and marketing tools used to create more responsive donor experiences and grow giving. The CRM unifies fundraising, marketing, and donor development activities.N/A
    Pricing
    Kindsight iWaveVirtuous CRM
    Editions & Modules
    No answers on this topic
    Starter (under 5K contacts)
    Contact Sales
    Up to 5 users and includes 1,000 supporter records
    Platform (5K-30k contacts)
    Contact Sales
    Unlimited users and includes your first 5,000 supporter records
    Enterprise (30k-Millions)
    Contact Sales
    Unlimited users and (potentially) unlimited supporters
    Offerings
    Pricing Offerings
    Kindsight iWaveVirtuous CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Kindsight iWaveVirtuous CRM
    Considered Both Products
    Kindsight
    Chose Kindsight iWave
    W e originally selected iWave because w e believed the return on our ROI would happen faster than it would with Donor search. Looking back, I wish we had realized that is kind of how it goes with major giving in general. We also didn't have a system the linked to DonorSearch at …
    Incentivized
    Virtuous Software, LLC.
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Kindsight iWaveVirtuous CRM
    Communications and Marketing
    Comparison of Communications and Marketing features of Kindsight iWave and Virtuous CRM
    Feature
    Kindsight iWave
    -
    Ratings
    Virtuous CRM
    6.2
    2 Ratings
    7% below category average
    Constituent engagement and marketing00 Ratings6.52 Ratings
    Social listening00 Ratings5.01 Ratings
    Digital advocacy enablement00 Ratings7.01 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Kindsight iWave and Virtuous CRM
    Feature
    Kindsight iWave
    -
    Ratings
    Virtuous CRM
    5.3
    2 Ratings
    16% below category average
    Reporting and data visualization00 Ratings6.02 Ratings
    Wealth screening00 Ratings4.52 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Kindsight iWave and Virtuous CRM
    Feature
    Kindsight iWave
    -
    Ratings
    Virtuous CRM
    4.2
    2 Ratings
    29% below category average
    Online donation options00 Ratings4.52 Ratings
    Event registration and ticketing00 Ratings4.52 Ratings
    Text and phone donations00 Ratings4.02 Ratings
    Volunteer shift management00 Ratings7.01 Ratings
    Mobile event check-in00 Ratings1.01 Ratings
    Security and Platform
    Comparison of Security and Platform features of Kindsight iWave and Virtuous CRM
    Feature
    Kindsight iWave
    -
    Ratings
    Virtuous CRM
    3.7
    2 Ratings
    55% below category average
    Role-based user permissions00 Ratings6.02 Ratings
    Mobile access00 Ratings1.01 Ratings
    Integrations00 Ratings4.02 Ratings
    Best Alternatives
    Kindsight iWaveVirtuous CRM
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    Blackbaud NetCommunity (discontinued)
    Score3.8 out of 10
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Kindsight iWaveVirtuous CRM
    Likelihood to Recommend
    7.8
    (19 ratings)
    5.5
    (3 ratings)
    Usability
    7.3
    (6 ratings)
    5.0
    (2 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Kindsight iWaveVirtuous CRM
    Likelihood to Recommend
    Kindsight
    iWave is well suite for gathering a better idea of who you should focus on for major giving efforts. While it gives you a lot of good information, some of that information feels not very important and therefore, clogs up the data you actually need. iWave should not be used for something like direct mail list making. iWave seems to really be focused on the major donor aspect and it is not a tool to be used to help with regular annual giving
    Incentivized
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    Virtuous Software, LLC.
    Virtuous is a great tool for fundraisers and nonprofit organizations that want to keep all their donor records, gift transactions, donation landing pages, and reporting in one platform. It may not be well suited, though, for for-profit businesses, organizations, and agencies.
    Incentivized
    Read full review
    Pros
    Kindsight
    • The 360search allows you to do a comprehensive search across the multiple data sources at the same time.
    • You can stay organized during your research with the user-friendly and customizable Profiles and Labels.
    • The PROscreen ranking system allows you to get a quick snapshot of the alignment of a particular donor with your mission in an easy to read format that can be exported for another colleague with little extra explanation needed.
    Incentivized
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    Virtuous Software, LLC.
    • User-friendly CRM.
    • Knowledgable support staff.
    • Allows for email marketing on a mass level.
    Incentivized
    Read full review
    Cons
    Kindsight
    • It's honestly tough to say what needs to be improved on a platform that I am a big fan of. The only time I am ever frustrated has more to do with the fact that some individuals are very adept at masking their charitable activities from public databases, and given that iWave can only show you what is publicly documented information I wouldn't consider that a liability of the product... rather it's a challenge of the field.
    • Some areas of improvement could include more online filtering and searching of Foundation grant histories. My current workaround is to download the entire grant history as a CSV (another good feature of iWave), and use Excel to sort and filter my results.
    Incentivized
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    Virtuous Software, LLC.
    • Virtuous only keeps track of contacts on forms for a given period of time, not the lifetime of when the form was deployed.
    • Virtuous Customer Support can sometimes lag, and you end up waiting days for a response to your inquiry or issue.
    • Virtuous reporting, while very detailed and segmented, can sometimes be a little overwhelming, and the terminology does not always translate to what you are looking to accomplish with your reporting outcomes.
    Incentivized
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    Usability
    Kindsight
    It is easy to understand and user friendly. Even the upload format for screenings is simple. You are able to alter scoring levels and layers to tailor to your organization's hierarchy. The new color scheme for Kindsight is a bit harder to see but there is workarounds by using an extension within your web browser for that
    Incentivized
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    Virtuous Software, LLC.
    In my experience, Virtuous CRM has great self-marketing, talented salespeople, and a half-baked CRM that shows glimmers of competence but the actual experience is more akin the the scene in the Simpson’s when Sideshow Bob keeps stepping on rakes.
    Incentivized
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    Support Rating
    Kindsight
    iWave customer support is more responsive than most software platforms I currently use. My requests are always handled promptly, and support is incredibly responsive, friendly, and patient. Plus, I can always get someone on the phone immediately if I need a problem resolved right then and there. In addition to the live and personal support, the iWave knowledge base is frequently update with new content, including video webinars that help you become a more powerful user of the software.
    Incentivized
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    Virtuous Software, LLC.
    No answers on this topic
    Alternatives Considered
    Kindsight
    iWave is affordable, offers current data, and is continually adding new data sources. They are the only product that offers international prospect information, which is helpful as our institution borders Canada. I was impressed when our sale representative went out of his way to teach me about how I could screen Canadian prospects in a way that helped us calculate an estimated real estate value for our prospects. We had no other way of getting this information as Canada does not provide the information publicly like tax assessor offices do in the United States.
    Incentivized
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    Virtuous Software, LLC.
    In my experience, the sales pitch and demos are slick, but upon actual use there is a quick realization that no small or medium charity should touch this software with a 10-ft pole. In my opinion, if you have a large org with lots of cash, and a dedicated database manager who is tech-literate, you can make this work. HubSpot is by far my favorite but lacks the nonprofit features needed to truly manage donor relationships and portfolios.
    Incentivized
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    Return on Investment
    Kindsight
    • We have consistently been able to increase our annual donations year over year since using iWave. There was an 11% increase just between our last fiscal year and the previous fiscal year.
    • Time spent on researching donors has decreased since all of the information needed is on one website rather than searching all over the internet for the information needed.
    Incentivized
    Read full review
    Virtuous Software, LLC.
    • Better donor management.
    • Better predictive analytics on donors and giving numbers.
    • Increases were seen in overall revenue since joining with Virtuous.
    Incentivized
    Read full review
    ScreenShots

    Virtuous CRM Screenshots

    Screenshot of Automation Workflows: Automation personalized communications!Screenshot of Merge: Easily merge records for clean data!Screenshot of Constituent Scoring: Make the right ask at the right time based on predictive analytics!Screenshot of Reporting Widgets: Customize your data views for easy at-a-glance reporting!Screenshot of Social Insights: Get social information on your donors automatically!Screenshot of Donor Information: Easy to navigate donor information and recent activity!