Kintone vs. servis

servis

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Kintone	Score 9.7 out of 10	N/A	Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.	$24 per month per user
servis	Score 10.0 out of 10	N/A	servis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.	$90 per month per user

Pricing

Kintone

servis

Editions & Modules

Professional Subscription: $24
per month per user

Professional: $90
per month per user
Enterprise: $180
per month per user

Offerings

Pricing Offerings
Kintone	servis
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.

20% discount for annual pricing.

More Pricing Information

Kintone Pricing

Community Pulse
	Kintone	servis
Considered Both Products	Kintone Verified User Anonymous Chose Kintone Kintone is more customizable, which allowed our small organization to create exactly what we needed. The other platforms we evaluated were really designed for larger organizations with more need for customer facing tools. Incentivized Helpful? Verified User Anonymous Chose Kintone We've used many, many applications that all do one thing, but none have the versatility of Kintone. Incentivized Helpful? Verified User Anonymous Chose Kintone I don't know if this is the right Salesforce platform we used, but it was way too clunky and not built for the metrics we actually wanted to collect. Kintone doesn't have all the bells and whistles of Salesforce, but I don't really need them. For our small organization's needs, … Incentivized Helpful? Nate Powers Deputy Director Chose Kintone We used to use Facilicase and Kintone is miles above in reliability and customization. Incentivized Helpful? Lori Scarmardo Program Administrator - Public Power Pool (P3) Chose Kintone Kintone is more customisable. Platforms like Zendesk and Monday were much more than we needed, yet also lacked things we wanted. Access, which we used for years, was customisable, but also required us to maintain servers on site and tended to be slow. Kintone was the perfect … Incentivized Helpful? Verified User Anonymous Chose Kintone Affordability and simplicity. Incentivized Helpful? CH Caleb Horrocks Project Manager/Estimator Chose Kintone Kintone wasn’t cookie cutter like the other options I consider. It was customizable and had great customer service to help me make it what I need. Incentivized Helpful? Verified User Anonymous Chose Kintone We tested Pipedrive with the free 30-day trial. We did not like the standard layout. It was not customizable to our liking, and it could not perform the functions we were looking for in our daily business workflow. Incentivized Helpful? Verified User Anonymous Chose Kintone We transferred our data records from google sheets to Kintone. While they aren't very comparable, the amount of tools and analysis that Kintone allowed us to do were far superior to Google Sheets. Incentivized Helpful? NM Nic Morrow Inventory Clerk Chose Kintone Again, I came along after the implementation of Kintone. Kintone does provide plenty of customization and personalization within the program without the ability to code HTML. Incentivized Helpful? Farshad Karimi Implementation Manager Chose Kintone More customizable in my opinion and free, though Kintone has drag and drop which is excellent and my favorite part. Incentivized Helpful? Verified User Anonymous Chose Kintone Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much. Incentivized Helpful? Verified User Anonymous Chose Kintone It's more flexible and better looking than its competitors. But the main reason is that after extensive searches for a product that would support our requirements, Kintone was the only one that claimed to be able to do so. After building the project, it works as expected. We … Incentivized Helpful? BC Ben Clarkson General Manager Chose Kintone Kintone is the best value for the dollar amount. It is also based on JavaScript (as far as the more in-depth customizations go) so you don’t have to learn a new language. Quickbase was extremely expensive for what it offered and FileMaker Pro required learning their custom … Incentivized Helpful? Verified User Anonymous Chose Kintone We spent 6 months working with programmers and customer service representatives from ActiveCampaign to try to customize ActiveCampaign for our needs. ActiveCampaign employees finally told us that our use-case was too complicated for their system since it was not designed to do … Incentivized Helpful? Caneel Johnson Database Developer Chose Kintone Previously we used, sequalm access, and something called CSST. None of them were as dynamic or easy to build and update as Kintone. Incentivized Helpful? Verified User Anonymous Chose Kintone Kintone won out based on a few factors. MS Access can be a good alternative, but you can have trouble with sharing the data when needed. We like the mobile app that Kintone provides as well. Compared to Trello, the price of Kintone was better, considering the differences in … Incentivized Helpful? Verified User Anonymous Chose Kintone These systems have always lacked customization which is really where Kintone shines. That being said, Salesforce did allow a certain level of customization on a more grand scale for a giant company I worked. for. Incentivized Helpful? Verified User Anonymous Chose Kintone Salesforce was very difficult to navigate and I couldn't figure out how to use it. Their interface is not very user-friendly. I contacted someone for help and they gave me a very typical business presentation, which was not useful. I figured out how to use Kintone immediately, … Incentivized Helpful? Shin Kishioka PRESIDENT Chose Kintone Salesforce CMS Incentivized Helpful? CM Cheryl Molyneaux Executive Director Chose Kintone I selected Kintone for price, customization, and user-friendliness. Incentivized Helpful? Carmen Miller Project Manager Chose Kintone Monday.com — I used this in my previous job and loved it for tracking stages and tasks (and I color-code everything), but at the time it was more clunky on raw data. It may have improved in this since then? Kintone is strong on data and I still color-code everything! … Incentivized Helpful? DK Danielle Kroeger Senior Administrative Support Supervisor Chose Kintone We have used RDP, a SalesForce product but you must pay to have any customization done and it is not user-friendly. Incentivized Helpful? Verified User Anonymous Chose Kintone Kintone allowed me to test its product more fully than other platforms. Scalable pricing was an incentive, as was the ability to create apps to perform diverse functions, like scheduling and project management. Kintone's help documentation enabled me to really play around with … Incentivized Helpful? Becca Rusinko Life Coach Chose Kintone We selected Kintone because it was the best combination of price and function. We needed something that could grow and scale with the organization, and that included looking at future prices. We didn't want to invest in something if we would be priced out five new users later. … Incentivized Helpful?	servis Verified User Anonymous Chose servis I have not used previous CRMS. Incentivized Helpful?

Features

Kintone

servis

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Kintone 8.3 Ratings 5% above category average	servis 10.0 Ratings 24% above category average
Customer data management / contact management	9.70 Ratings	10.00 Ratings
Workflow management	9.10 Ratings	10.00 Ratings
Territory management	8.50 Ratings	10.00 Ratings
Opportunity management	8.50 Ratings	10.00 Ratings
Integration with email client (e.g., Outlook or Gmail)	7.00 Ratings	10.00 Ratings
Contract management	7.00 Ratings	10.00 Ratings
Quote & order management	7.50 Ratings	10.00 Ratings
Channel / partner relationship management	9.30 Ratings	10.00 Ratings
Interaction tracking	00 Ratings	10.00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Kintone 9.0 Ratings 15% above category average	servis 10.0 Ratings 26% above category average
Case management	9.60 Ratings	10.00 Ratings
Help desk management	8.50 Ratings	10.00 Ratings
Call center management	00 Ratings	10.00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Kintone 8.0 Ratings 3% above category average	servis 10.0 Ratings 25% above category average
Lead management	8.00 Ratings	10.00 Ratings
Email marketing	00 Ratings	10.00 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Kintone 8.8 Ratings 13% above category average	servis 10.0 Ratings 26% above category average
Task management	9.00 Ratings	10.00 Ratings
Reporting	8.60 Ratings	10.00 Ratings
Billing and invoicing management	00 Ratings	10.00 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Kintone 8.6 Ratings 10% above category average	servis 10.0 Ratings 25% above category average
Pipeline visualization	8.30 Ratings	10.00 Ratings
Customizable reports	8.90 Ratings	10.00 Ratings
Forecasting	00 Ratings	10.00 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Kintone 9.6 Ratings 22% above category average	servis 10.0 Ratings 26% above category average
Custom fields	9.40 Ratings	10.00 Ratings
Custom objects	9.30 Ratings	10.00 Ratings
API for custom integration	10.00 Ratings	10.00 Ratings
Scripting environment	00 Ratings	10.00 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Kintone 8.5 Ratings 12% above category average	servis 10.0 Ratings 28% above category average
Marketing automation	8.50 Ratings	10.00 Ratings
Compensation management	00 Ratings	10.00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Kintone 9.3 Ratings 19% above category average	servis 6.0 Ratings 25% below category average
Mobile access	9.30 Ratings	6.00 Ratings

Security

Comparison of Security features of Product A and Product B
	Kintone 9.4 Ratings 11% above category average	servis 10.0 Ratings 17% above category average
Role-based user permissions	9.40 Ratings	10.00 Ratings
Single sign-on capability	00 Ratings	10.00 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	Kintone - Ratings	servis 10.0 Ratings 28% above category average
Social data	00 Ratings	10.00 Ratings
Social engagement	00 Ratings	10.00 Ratings

Best Alternatives
	Kintone	servis
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.3 out of 10	Creatio Score 9.3 out of 10
Enterprises	Creatio Score 9.3 out of 10	Creatio Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Kintone	servis
Likelihood to Recommend	9.7 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	- (0 ratings)
Usability	9.3 (0 ratings)	10.0 (0 ratings)
Availability	10.0 (0 ratings)	- (0 ratings)
Performance	10.0 (0 ratings)	- (0 ratings)
Support Rating	9.4 (0 ratings)	- (0 ratings)
Online Training	10.0 (0 ratings)	- (0 ratings)
Implementation Rating	6.8 (0 ratings)	- (0 ratings)
Configurability	9.0 (0 ratings)	- (0 ratings)
Ease of integration	10.0 (0 ratings)	- (0 ratings)
Product Scalability	10.0 (0 ratings)	- (0 ratings)
Vendor post-sale	10.0 (0 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (0 ratings)	- (0 ratings)

User Testimonials
	Kintone	servis
Likelihood to Recommend	I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple. Incentivized Verified User Anonymous Read full review	FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs. Incentivized Verified User Anonymous Read full review
Pros	Flexibility. You can build apps (without coding) to serve a wide range of processes and projects. Ease of use. The interface is intuitive. Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours. Incentivized Becca Rusinko Life Coach Read full review	Pipeline View Task Management Sales Funnel Evaluation Sales Projection Incentivized Verified User Anonymous Read full review
Cons	I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps. It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields. If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such. I think there is more potential to make more customized data graphs. Incentivized Verified User Anonymous Read full review	Emailing compatibility from the platform Calling compatibility from the platform A more automated Task logging process Incentivized Verified User Anonymous Read full review
Likelihood to Renew	We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need. Incentivized Lori Scarmardo Program Administrator - Public Power Pool (P3) Read full review	No answers on this topic
Usability	Kintone is extremely user friendly and self explanatory. Very little knowledge is needed to build or use the apps. Kintone has a very robust help section to guide you through anything you might need assistance with while building out apps. The process of building apps is basically drag and drop, making it easy for anyone to create what they need. Incentivized Verified User Anonymous Read full review	It's easy to use, very customizable, and very effective! Incentivized Verified User Anonymous Read full review
Reliability and Availability	Yes, it is always available Incentivized Verified User Anonymous Read full review	No answers on this topic
Performance	No issues. Incentivized Farshad Karimi Implementation Manager Read full review	No answers on this topic
Support Rating	I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users Incentivized Verified User Anonymous Read full review	No answers on this topic
Online Training	The training was seamless and easy to follow Incentivized Verified User Anonymous Read full review	No answers on this topic
Implementation Rating	Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects. Incentivized Shin Kishioka PRESIDENT Read full review	No answers on this topic
Alternatives Considered	I don't know if this is the right Salesforce platform we used, but it was way too clunky and not built for the metrics we actually wanted to collect. Kintone doesn't have all the bells and whistles of Salesforce, but I don't really need them. For our small organization's needs, we needed something a little smaller and a little more versatile. Incentivized Verified User Anonymous Read full review	I have not used previous CRMS. Incentivized Verified User Anonymous Read full review
Scalability	I could see this work for all departments if implemented correctly. Incentivized Farshad Karimi Implementation Manager Read full review	No answers on this topic
Return on Investment	It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3. It allows a few of our employees to work remotely, which was essentially impossible prior. We can see raw data for success/failure rates, which we actively use in our employee review process. Incentivized BC Ben Clarkson General Manager Read full review	FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals. FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales. FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts. Incentivized Verified User Anonymous Read full review
ScreenShots	Kintone Screenshots