Overall Satisfaction with Kintone
We use Kintone on a daily basis for sales leads, quoting, purchasing, and client management. It is thoroughly ingrained in our day-to-day operations. It helped take us from a position where we needed to keep track of paper copies moving around our shop to a point where every piece of information is digital. We track the time it takes to complete projects, who was involved, what steps were taken, etc. Kintone may be the most powerful tool we use.
- Reduction of Redundancy
- User History
- Developer Documentation
- Styling without CSS
- Better form output without the need for 3rd party plugins
- It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
- It allows a few of our employees to work remotely, which was essentially impossible prior.
- We can see raw data for success/failure rates, which we actively use in our employee review process.
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
Kintone has been exactly what we didn’t realize we needed. The only limitation to its capabilities is the user putting together the applications. It’s sort of a “the sky is the limit” scenario. There are also a vast array of examples and tutorials to teach users how to use the software and solve specific, common problems.
Do you think Kintone delivers good value for the price?
Are you happy with Kintone's feature set?
Did Kintone live up to sales and marketing promises?
Did implementation of Kintone go as expected?
Would you buy Kintone again?