Kiteworks vs. Leapfile Managed File Transfer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kiteworks
Score 9.4 out of 10
N/A
Kiteworks empowers organizations to manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance. With on-premise, private cloud, hybrid and FedRAMP deployment…
$15
per year
Leapfile Managed File Transfer
Score 2.0 out of 10
N/A
LeapFILE in Redwood City, California offers a managed file transfer system.N/A
Pricing
KiteworksLeapfile Managed File Transfer
Editions & Modules
Business
$15
per user/month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
KiteworksLeapfile Managed File Transfer
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KiteworksLeapfile Managed File Transfer
Top Pros
Top Cons
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KiteworksLeapfile Managed File Transfer
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Score 9.0 out of 10
Medium-sized Companies
M‑Files
M‑Files
Score 9.2 out of 10
DataMotion
DataMotion
Score 9.0 out of 10
Enterprises
M‑Files
M‑Files
Score 9.2 out of 10
Fortra's GoAnywhere MFT
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Score 6.6 out of 10
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User Ratings
KiteworksLeapfile Managed File Transfer
Likelihood to Recommend
9.4
(2 ratings)
2.0
(1 ratings)
User Testimonials
KiteworksLeapfile Managed File Transfer
Likelihood to Recommend
Kiteworks
Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.
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Leapfile
We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.
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Pros
Kiteworks
  • Microsoft Office Plugins
  • Desktop Synchronization
  • Mobile Ability
  • Group chat
  • File Filtering
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Leapfile
  • There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin
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Cons
Kiteworks
  • Encrypting our files appears to be less than 100% complete
  • Software updates cannot be scheduled to take place automatically like their old product
  • Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.
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Leapfile
  • The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
  • We have found the admin controls to not work consistently, causing lots of headaches.
  • Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
  • Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.
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Alternatives Considered
Kiteworks
The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].
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Leapfile
Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients
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Return on Investment
Kiteworks
  • Before then kitework we used 3 different products. It was expensive and difficult manage.
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Leapfile
  • Too much time spent on addressing individual client issues while attempting to send or retrieve files.
  • Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.
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ScreenShots

Kiteworks Screenshots

Screenshot of The CISO Dashboard: See All Sensitive Content Entering or Leaving the EnterpriseScreenshot of Send Secure Email with Ease from MS Outlook, Web or MobileScreenshot of Share Documents Securely from Word, Excel, PowerPoint and Outlook