Kiteworks vs. Tessian Cloud Email Security Platform

Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.

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Tessian Cloud Email Security is well suited for anyone that can afford it. Email is the gateway for the bad guys and having as much security and protection as possible is critical

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• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• simplicity
• plug-and-play
• low-hassle

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• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

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• The Outlook Add-In broke several systems during use.
• There are many changes to the account reps and engineers assigned to us. As a result, we lost touch with Tessian.
• Lack of knowledge and help from Support during times when the Add-In was disrupting users.

Pretty straight forward for the users and admins. Some terminology takes a little time to learn for the admin, functionally seems rock solid.

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The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

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Egress is a very capable product, likely on-par with Tessian as a fraction of the cost. I will be giving them a deep review this year

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• Before then kitework we used 3 different products. It was expensive and difficult manage.

• provides additional email security protections for inbound and outbound
• Helps prevent the mis-direction of outbound email

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info