TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kizie

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    Rival IQ

    Score10 out of 10
    N/ARival IQ in Seattle delivers social media analytics and competitive insights to help digital marketers make informed decisions, improve results, and better understand competitors. Using benchmarks and comparative analysis, Rival IQ's technology is designed to enable digital marketers to uncover new opportunities, identify trends, and track results across all the main social channels and the web.N/A
    Pricing
    KizieRival IQ
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    KizieRival IQ
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    KizieRival IQ
    Small Businesses
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    Medium-sized Companies
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    Enterprises
    1-Social
    Score5.1 out of 10
    1-Social
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KizieRival IQ
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    KizieRival IQ
    Likelihood to Recommend
    Kizie
    No answers on this topic
    Rival IQ
    I think it's a great tool to be used by any brand. The interface is user friendly, creating a safe space for account managers and social media managers alike. The only instance in where it wouldn't be optimal is if you're looking at very historical data, or tracking additional influencers (not competitors) or if you have multiple profiles (within 1 channel) to track.. But this suits our needs very well.
    Incentivized
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    Pros
    Kizie
    No answers on this topic
    Rival IQ
    • Competitive analysis
    • Data visualization
    • Historical data
    Incentivized
    Read full review
    Cons
    Kizie
    No answers on this topic
    Rival IQ
    • Managing companies within your installation aren't always easy. You can map companies to landscapes, but if you run out of slots for companies (based on your subscription tier) you end up having to swap companies frequently to get the reporting you need.
    • RivalIQ is competitively priced on a tiered structure, but if you want to add small sets of additional data within tiers, such as additional companies, the pricing is prohibitive as to force you into the next tier up.
    Incentivized
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    Usability
    Kizie
    No answers on this topic
    Rival IQ
    This is a really easy package to use and understand, once you've walked thru the interface. Onboarding is a must.
    Incentivized
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    Support Rating
    Kizie
    No answers on this topic
    Rival IQ
    Support is continuous and very helpful. Email, phone, and chat support are always on and someone is always there to help. Your CSR will contact you quarterly to take your temperature and offer assistance or training, if necessary. Feature requests are taken seriously. They share their product development roadmap, which is a major plus.
    Incentivized
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    Alternatives Considered
    Kizie
    No answers on this topic
    Rival IQ
    I demoed this platform as an alternative to Rival IQ and it has some of the similar features but the cost is much higher so it wasn't in our budget. If I had the choice, I might choose Falcon over Rival IQ because the visuals are much better than they are in Rival IQ.
    Incentivized
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    Return on Investment
    Kizie
    No answers on this topic
    Rival IQ
    • 80% increase in commercial proposals from clients due to the incorporation of Rival IQ data.
    Incentivized
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