Klaviyo vs. Redpoint Global rgOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Klaviyo
Score 8.8 out of 10
N/A
Klaviyo is a marketing automation platform that helps businesses to centralize and use every piece of their customer data. With Klaviyo, businesses can combine customer data with more than 350 native integrations to automate personalized email and SMS communications that make customers feel seen. From mom-and-pop shops to established companies, Klaviyo states businesses like Dermalogica, Living Proof, Solo Stove, Citizen Watches, and more than 143,000 other paying users leverage their platform…
$20
per month
rgOne
Score 7.1 out of 10
N/A
Redpoint's software platform, rgOne, helps companies transform their customer experiences across the enterprise. Redpoint's solutions aim to provide a unified, single point of control where all customer data is connected and every customer touchpoint intelligently orchestrated. The goal is to deliver more engaging customer experiences, highly personalized moments, relevant next-best actions, and tangible ROI.N/A
Pricing
KlaviyoRedpoint Global rgOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KlaviyorgOne
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPaid plans start at $20/month and include: 251 - 500 contacts 5,000 monthly email sends 150 SMS/MMS sending credits Applicable SMS carrier fees Mobile push notifications (free beta) Email and chat support Additional contacts, email and text sending credits, and service plans available to meet the needs of any size business. View all of our pricing and estimate your total cost of ownership at klaviyo.com/pricing
More Pricing Information
Community Pulse
KlaviyoRedpoint Global rgOne
Features
KlaviyoRedpoint Global rgOne
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Klaviyo
8.6
102 Ratings
12% above category average
Redpoint Global rgOne
-
Ratings
WYSIWYG email editor8.391 Ratings00 Ratings
Dynamic content8.596 Ratings00 Ratings
Ability to test dynamic content8.389 Ratings00 Ratings
Landing pages8.02 Ratings00 Ratings
A/B testing8.692 Ratings00 Ratings
Mobile optimization8.798 Ratings00 Ratings
Email deliverability reporting8.8100 Ratings00 Ratings
List management9.0100 Ratings00 Ratings
Triggered drip sequences9.191 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Klaviyo
8.1
78 Ratings
4% above category average
Redpoint Global rgOne
-
Ratings
Lead nurturing automation8.576 Ratings00 Ratings
Lead scoring and grading7.830 Ratings00 Ratings
Data quality management8.237 Ratings00 Ratings
Automated sales alerts and tasks8.033 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Klaviyo
8.2
20 Ratings
9% above category average
Redpoint Global rgOne
-
Ratings
Calendaring8.220 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Klaviyo
8.2
98 Ratings
12% above category average
Redpoint Global rgOne
-
Ratings
Dashboards8.398 Ratings00 Ratings
Standard reports8.395 Ratings00 Ratings
Custom reports8.057 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Klaviyo
8.6
78 Ratings
14% above category average
Redpoint Global rgOne
-
Ratings
API8.772 Ratings00 Ratings
Role-based workflow & approvals8.836 Ratings00 Ratings
Customizability8.448 Ratings00 Ratings
Integration with Salesforce.com8.212 Ratings00 Ratings
Third-party software integrations8.623 Ratings00 Ratings
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User Ratings
KlaviyoRedpoint Global rgOne
Likelihood to Recommend
9.1
(102 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
KlaviyoRedpoint Global rgOne
Likelihood to Recommend
Klaviyo
Klaviyo is well suited for email campaigns and SMS campaigns. It is great for automated campaigns including cart abandonment, browse abandonment, welcome campaign, lost customer campaign, loyalty campaigns, product review collection, and more. It is easy to use and easy to set up all of the above as well as pop ups on your website to collect emails and phone numbers for SMS and special campaigns even. We did not feel it was necessary to use it for direct customer communications about their orders but you could use it for that too if you wanted to, keeping in mind you pay per the number of emails you send out (wink wink).
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Redpoint Global
Redpoint is great in complex data environments, especially consumer based businesses.
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Pros
Klaviyo
  • I have Integrated Klaviyo with my Website and with salesforce which works simultaneously. This integration is happened very easily as In klaviyo we have flows through which we can do automations and set webhook integration with no code activity.
  • Klaviyo helps me to measure the success of email campaigns.
  • Klaviyo helps me to automate the manual tasks with the helps Flows in it which is very easy to use as it has a very easy to understand user interface and no coding reuired.
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Redpoint Global
  • Ingestion of real-time and batch data
  • Data quality cleansing and correction
  • Customer matching
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Cons
Klaviyo
  • At times the platform isn't as intuitive as you would like. Take the time to be onboarded and play around in the platform to get the hang of things. Utilize Klaviyo's resources and attend their live training sessions to help navigate the platform and implement best practices they recommend.
  • Can be pricey depending on company and email list.
  • Customization is limited at times. The brand font we utilized on all branded content wasn't available through Klaviyo. Previously we would have to go through the back end to implement our branded font, import our font, or create content on another platform to utilize our font.
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Redpoint Global
  • Continue to develop more connections to other customer facing cloud based applications
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Likelihood to Renew
Klaviyo
Klaviyo is simply a great solution for e-com email marketing & customer relationship management:
  1. User journey visibility: We can see our clients' customers on their individual user journeys (open email, site visits) to better understand and accommodate your customers.
  2. Flow automation: Creating automated emails that follow up with new leads, those who abandoned carts, purchased.
  3. Email design: So easy to use, and more friendly than some other visual builders that we've used.
  4. Metrics visibility: We can see our clients' metrics very easily and adjust efforts accordingly.
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Redpoint Global
No answers on this topic
Usability
Klaviyo
The only reason why I did not give it a 10/10 is that it cannot distinguish purchases that came through subscription recharges instead of purchases that were driven directly by email sends. Other than that, the automation qualities, design features, and segmentation options make this an incredible email platform, and I am very happy with it
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Redpoint Global
No answers on this topic
Support Rating
Klaviyo
Their support is always quick and we have recurring meetings with our advisor. they were great when we first started at walking us through the platform and helping us understand how to do the overall setup. They also have a wide variety of articles that cover must issues in a very clear manner that will get you out of a predicament really fast.
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Redpoint Global
Extremely helpful and deep technical expertise in their support group.
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Implementation Rating
Klaviyo
Don't cut corners, do it right the first time, if you take your time to build everything the way you want it then it will run itself. The platform will help you increase revenue as long as you use the tools it provides. Don't be scared to ask questions, the support team will help you get to the next level
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Redpoint Global
No answers on this topic
Alternatives Considered
Klaviyo
MailChimp was adequate for basic email marketing, but Klaviyo offers a far superior experience with its advanced segmentation, automated flows, and deep integration with Shopify. Klaviyo’s behavioral data analysis and A/B testing provide more precise targeting, while its robust reporting tools help us understand customer preferences better. Overall, Klaviyo’s features are more tailored to our needs, making it a more powerful and effective platform.
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Redpoint Global
Redpoint provides more power and flexibility to create a consolidated customer database than Informatica.
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Return on Investment
Klaviyo
  • we have grown our revenue significantly without increasing our spend. This is critical.
  • retention rate has gone up tremendously with specific campaigns and audience targeting
  • would love to personalize more but we are a small team and struggle to do as much as we could. It would be great to have an account manager who could make account based recommendations
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Redpoint Global
  • Redpoint streamlines data consolidation and provides overall customer journey orchestration.
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ScreenShots

Klaviyo Screenshots

Screenshot of Web forms to grow contact listsScreenshot of Personalized recommendations that resonateScreenshot of Smarter targeting. Deeper personalization.Screenshot of Display of how performance stacks up against peers