TrustRadius: an HG Insights company

Klevu, now part of Athos Commerce vs. Forma, now part of Snapchat

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Klevu, now part of Athos Commerce

    Score7 out of 10
    N/AKlevu was an intelligent site search solution designed to help eCommerce businesses increase onsite sales and improve the customer online shopping experience, from Klevu Oy in Espoo. The company was acquired, and merged with Searchspring to form Athos Commerce. Its capabilities are now a part of Athos Commerce.

    $499

    per month

    Forma, now part of Snapchat

    Score8 out of 10
    N/AForma was used to build photorealistic avatars, aiming to put the customer directly at the center of the shopping experience with a single photo, with the goal of grabbing their attention and helping them build confidence before buying. Forma was acquired and is now part of Snapchat.N/A
    Pricing
    Klevu, now part of Athos CommerceForma, now part of Snapchat
    Editions & Modules
    AI-powered Search - Premium
    $499
    per month
    AI-powered Search - Premium Plus
    $799
    per month
    AI-powered Search + Category Navigation - Premium
    $998
    per month
    AI-powered Search + Category Navigation - Premium Plus
    1,598
    per month
    AI-powered Search + Category Navigation - Enterprise
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Klevu, now part of Athos CommerceForma, now part of Snapchat
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Klevu, now part of Athos CommerceForma, now part of Snapchat
    Small Businesses
    Algolia
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Algolia
    Score8.5 out of 10
    Dynamic Yield
    Score8.9 out of 10
    Enterprises
    Algolia
    Score8.5 out of 10
    Dynamic Yield
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Klevu, now part of Athos CommerceForma, now part of Snapchat
    Likelihood to Recommend
    6.4
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Klevu, now part of Athos CommerceForma, now part of Snapchat
    Likelihood to Recommend
    Discontinued Products
    I think Klevu is a great solution for brands looking to enhance their website. They have templates that may work for brands that don't have a tech team. Their product offering can also be fully customizable but this would require some development work on the brand end. Overall, would recommend them!
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    Very good for smaller stores, very easy to start and expand. Swimwear is a good use case, people want to know what they look like in swimwear. Also it works best on phones so it's good if customers shop on mobile. Not good if you are not on Shopify, it won't work. Also maybe not good for very high-end luxury brands, users who upload photos use their camera phones and not beautiful like models.
    Read full review
    Pros
    Discontinued Products
    • Great customer success team
    • Always sharing with us their latest product offering
    • Their technical support team is very helpful and willing to hop on calls with us
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    • Keep customers on my site for longer
    • Easy to try and expand, they use my existing product photos
    • Free unless you want a special design
    • Good support
    Read full review
    Cons
    Discontinued Products
    • I think you definitely need someone technical in house to help assist and customize
    • They're pretty stern on pricing
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    • Takes a couple days to add products. Would be better if it were instant.
    • Only on Shopify. I told a friend who sells on Woo Commerce and it wouldn't work.
    Read full review
    Alternatives Considered
    Discontinued Products
    No answers on this topic
    Snap, Inc. (Snapchat for Business)
    We heard of 3D Look but needs 3D cameras, too expensive so didn't really try. True Fit is what many bigger companies use but it's expensive and doesn't work well
    Read full review
    Return on Investment
    Discontinued Products
    • Seeing a 2x increase in conversion rate
    Incentivized
    Read full review
    Snap, Inc. (Snapchat for Business)
    • Very big impact on session time
    • Helps with getting store visitors. But I use the virtual fitting room in marketing
    • Any new business is good since it's free
    Read full review
    ScreenShots

    Forma, now part of Snapchat Screenshots

    Screenshot of Forma-enabled product pageScreenshot of Customer can choose from a diverse set of models, or upload their own photo - without leaving merchant's websiteScreenshot of Forma's admin dashboard to add tryon-enabled prodcuts, or to turn on or off any individual productScreenshot of Free and 1min to onboard! 5-star reviews on Shopify