Knock vs. Phone.com

Knock

Phone.com

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Knock	Score 9.8 out of 10	N/A	Knock is a multi-family rental property management solution from the company of the same name in Seattle, offering Prospect CRM and Renewal CRM variants, with a variety of marketing and property tour ancillary tools. Whether the user's goal is to increase occupancy, rents, or the efficiency of communities, Knock aims to maximize the value of assets comes down by executing in each key stage of the multifamily revenue cycle: Attract, Convert & Retain.	N/A
Phone.com	Score 10.0 out of 10	N/A	Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.	$12.99 per month

Pricing

Knock

Phone.com

Editions & Modules

No answers on this topic

IP Phone Connection: $4.99
per month, per device
Phone Numbers: $4.99
per month
Call Recording: $7.99
per month
Basic Users: $12.99
per user, per month
Plus Users: $19.99
per user, per month
Pro Users: $29.99
per user, per month
Lice Receptionist: Starting at $90
per month
Global Phone Numbers: Starting at $4.99
per month
International Dialing: Vary Rates

Offerings

Pricing Offerings
Knock	Phone.com
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.

More Pricing Information

Community Pulse
	Knock	Phone.com

Features

Knock

Phone.com

Cloud PBX

Comparison of Cloud PBX features of Product A and Product B
	Knock - Ratings	Phone.com 10.0 2 Ratings 23% above category average
Hosted PBX	00 Ratings	10.02 Ratings
Multi-level Interactive Voice Response (IVR)	00 Ratings	10.02 Ratings
User templates	00 Ratings	10.02 Ratings
Call reports	00 Ratings	10.02 Ratings
Directory of employee names	00 Ratings	10.02 Ratings

Call Management

Comparison of Call Management features of Product A and Product B
	Knock - Ratings	Phone.com 10.0 2 Ratings 20% above category average
Answering rules	00 Ratings	10.02 Ratings
Call recording	00 Ratings	10.02 Ratings
Call park	00 Ratings	10.01 Ratings
Call screening	00 Ratings	10.02 Ratings
Message alerts	00 Ratings	10.02 Ratings

VoIP system collaboration

Comparison of VoIP system collaboration features of Product A and Product B
	Knock - Ratings	Phone.com 10.0 1 Ratings 23% above category average
Audio conferencing	00 Ratings	10.01 Ratings
Instant messaging	00 Ratings	10.01 Ratings

Mobile apps

Comparison of Mobile apps features of Product A and Product B
	Knock - Ratings	Phone.com 10.0 2 Ratings 24% above category average
Mobile app for iOS	00 Ratings	10.01 Ratings
Mobile app for Android	00 Ratings	10.01 Ratings

Best Alternatives
	Knock	Phone.com
Small Businesses	Condo Control Score 9.0 out of 10	CloudTalk Score 7.5 out of 10
Medium-sized Companies	Condo Control Score 9.0 out of 10	CloudTalk Score 7.5 out of 10
Enterprises	No answers on this topic	Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Knock	Phone.com
Likelihood to Recommend	10.0 (1 ratings)	10.0 (2 ratings)

User Testimonials
	Knock	Phone.com
Likelihood to Recommend	Knock, Inc During the busy season, it was a Knock was a big save. Even though the manager felt the strain from the workload, she was performing and processing applicants so quickly that our occupancy rose sharply for it. If you are already at 99%-100% occupancy, I suppose this would be a time that it isn't worth it. But that is so rare. We were always sure to have so many more applicants than vacant units using Knock. Incentivized Verified User Anonymous Read full review	Phone.com Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features. Incentivized Bill Artinger Support Lead Read full review
Pros	Knock, Inc Automated reminders to keep your manager moving Easy score system to give quick info on are we "winning vs losing" Incentivized Verified User Anonymous Read full review	Phone.com Customer service and live chat are amazing Simple, straight forward Easy to setup Affordable Incentivized Carlos Crameri CEO (Chief Executive Officer) Read full review
Cons	Knock, Inc Template creation is not very intuitive or easy-to-find Incentivized Verified User Anonymous Read full review	Phone.com Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes Incentivized Bill Artinger Support Lead Read full review
Return on Investment	Knock, Inc It was mainly the prospect flow. Doubled the managers capacity on the front-end of leasing. Keeps the rent roll "in the green"! Incentivized Verified User Anonymous Read full review	Phone.com Reduced cost and improved our efficiency - all reps love it. Incentivized Carlos Crameri CEO (Chief Executive Officer) Read full review
ScreenShots		Phone.com Screenshots