Knowmax vs. ServiceNow IT Service Management
Knowmax vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Knowmax | N/A | Knowmax is a knowledge management software for customer support agents to provide better customer service as well as self-service when being deployed at digital channels like website, Apps, and chatbots. Features like interactive decision trees, Knowledgebase, Pictorial Guides, Chatbots, and Learning Management system help support agents as well as the customer itself to get the query resolution in no time. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
Knowmax | ServiceNow IT Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Knowmax | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Knowmax | ServiceNow IT Service Management | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Knowmax | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Knowmax | ServiceNow IT Service Management | |
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Likelihood to Recommend | Knowmax No answers on this topic | ServiceNow |
Pros | Knowmax No answers on this topic | ServiceNow |
Cons | Knowmax No answers on this topic | ServiceNow |
Likelihood to Renew | Knowmax No answers on this topic | ServiceNow |
Usability | Knowmax No answers on this topic | ServiceNow |
Reliability and Availability | Knowmax No answers on this topic | ServiceNow |
Performance | Knowmax No answers on this topic | ServiceNow |
Support Rating | Knowmax No answers on this topic | ServiceNow |
Online Training | Knowmax No answers on this topic | ServiceNow |
Implementation Rating | Knowmax No answers on this topic | ServiceNow |
Alternatives Considered | Knowmax No answers on this topic | ServiceNow |
Scalability | Knowmax No answers on this topic | ServiceNow |
Return on Investment | Knowmax No answers on this topic | ServiceNow |
ScreenShots |