Kommunicate Customer Messaging Software vs. Yellow.ai

Kommunicate Customer Messaging Software

Yellow.ai

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Kommunicate	Score 0.0 out of 10	N/A	The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and…	$0 Talk to us
Yellow.ai	Score 8.4 out of 10	N/A	yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.	N/A

Pricing

Kommunicate Customer Messaging Software

Yellow.ai

Editions & Modules

Business: $0.00
Talk to us
Start: $40
For early-stage startups and individuals
Scale: $100
For growing companies with small teams
Grow: $400 /mo
For high growth companies and large teams

No answers on this topic

Offerings

Pricing Offerings
Kommunicate	Yellow.ai
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

$40 For early-stage startups and individuals

Optional

Additional Details

—

Contact vendor for pricing information.

More Pricing Information

Best Alternatives
	Kommunicate Customer Messaging Software	Yellow.ai
Small Businesses	Front Score 9.0 out of 10	Front Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Kommunicate Customer Messaging Software	Yellow.ai
Likelihood to Recommend	- (0 ratings)	9.0 (2 ratings)

User Testimonials
	Kommunicate Customer Messaging Software	Yellow.ai
Likelihood to Recommend	Kommunicate (Intentive Technologies Pvt Ltd.) No answers on this topic	Yellow.ai I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc. Incentivized Verified User Anonymous Read full review
Pros	Kommunicate (Intentive Technologies Pvt Ltd.) No answers on this topic	Yellow.ai Web integrated chat bot WhatsApp bot Good support from YM team Transparent dashboard for analysis Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Cons	Kommunicate (Intentive Technologies Pvt Ltd.) No answers on this topic	Yellow.ai Shopping features in bot pricing app integration Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Alternatives Considered	Kommunicate (Intentive Technologies Pvt Ltd.) No answers on this topic	Yellow.ai The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines. Incentivized Verified User Anonymous Read full review
Return on Investment	Kommunicate (Intentive Technologies Pvt Ltd.) No answers on this topic	Yellow.ai Chatbot is another touch point for customer to do servicing of their loan. The following are the benefits for the customers. Avoid long wait times to reach agent. Get quick and reliable and up to date information. Easy and guided self-service journey. Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot. 24 X 7 availability. Increased customer satisfaction. Reduction in customer support manpower. Incentivized Verified User Anonymous Read full review
ScreenShots	Kommunicate Screenshots