TrustRadius

Kore.ai vs. moinAI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kore.ai
Score 8.3 out of 10
N/A
Kore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants.N/A
moinAI
Score 0.0 out of 10
N/A
moinAI is a self-learning, intelligent chatbot-solution applicable to the company’s digital customer communication. Whether a solution is required in marketing, customer services or sales – moinAI provides an automatized option, to enable a fast reaction to customer requests on a round-the-clock-basis. The tool is used to increase user satisfaction, generate leads, improve conversion-rate, or reduce support requests. The range of use cases…
$850
per month Intent-based
Pricing
Kore.aimoinAI
Editions & Modules
No answers on this topic
Professional
$2,450
per month per intent
Offerings
Pricing Offerings
Kore.aimoinAI
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalOptional
Additional Details——
More Pricing Information
Community Pulse
Kore.aimoinAI
Best Alternatives
Kore.aimoinAI
Small Businesses
LocaliQ
LocaliQ
Score 8.7 out of 10
LocaliQ
LocaliQ
Score 8.7 out of 10
Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.0 out of 10
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.0 out of 10
Enterprises
Conversica
Conversica
Score 4.0 out of 10
Conversica
Conversica
Score 4.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kore.aimoinAI
Likelihood to Recommend
8.5
(2 ratings)
-
(0 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Kore.aimoinAI
Likelihood to Recommend
Kore.ai
It is a very flexible virtual assistance tool that is easy to develop enterprise-level complex bots without the knowledge of highly skilled programming. The platform has a straightforward and user-friendly interface. It has excellent documentation and answers all the possible questions of clients. Moreover, its customer support is really great. It is one of the fastest chatbot development platforms that are scalable, easy to integrate, and provides various domain support. Overall I had a great experience with Kore.ai.
Avinash Saklani | TrustRadius Reviewer
Avinash Saklani
Frontend Developer
Read full review
knowhere GmbH
No answers on this topic
Pros
Kore.ai
  • Virtual Assistants.
  • Customer Journeys.
  • Bot Development.
Chhaya Singh | TrustRadius Reviewer
Read full review
knowhere GmbH
No answers on this topic
Usability
Kore.ai
For new users, it has one of the best UI/UX experiences. One can easily get used to the platform and integrate enterprise-level intelligent chatbots. It uses many AI algorithms that understand the queries very effectively and helps resolve client issues. You don't need any prior high-level experience in coding to build chatbots and can easily integrate a chatbot with the Kore.ai platform.
Avinash Saklani | TrustRadius Reviewer
Avinash Saklani
Frontend Developer
Read full review
knowhere GmbH
No answers on this topic
Support Rating
Kore.ai
Our experience using Kore.ai makes it one of the best AI chatbot platforms we have ever used. Kore.ai bot builder is extremely easy to use and does not require technical expertise to make it live. A change in the flow can be made whenever required with the bot.
Chhaya Singh | TrustRadius Reviewer
Read full review
knowhere GmbH
No answers on this topic
Return on Investment
Kore.ai
  • Assisted in solving customer questions.
Chhaya Singh | TrustRadius Reviewer
Read full review
knowhere GmbH
No answers on this topic
ScreenShots

Kore.ai Screenshots

Screenshot of Conversation Driven Dialog Builder - When fed user and IVA interactions as messages, the platform automatically converts them into executable dialog tasks, making it easier for non-developers to build sophisticated IVAs.Screenshot of Explainable AI - Debugs the logic behind AI, generating information to make necessary changes, and fine-tune the performance.Screenshot of the UI to train the IVA for intents, entities, synonyms, and traitsScreenshot of analytics to track intent recognition rate, successful/unsuccessful interactions, dropoffs, popular channels and languages, NLP metrics, conversation flows and other critical metrics.

moinAI Screenshots

Screenshot of Customer Insights and Analytics: These display what users are talking about with the chatbot, and how successful the chatbot is with answering these requests.Screenshot of Just in case livechat: If the chatbot runs into a problem or doesn't know the answer it easily hand over the conversation to a Live-Chat-AgentScreenshot of A dreaming Chatbot: The chatbot might not know all the answers to all the questions but it can cluster unknown intents and think about them. This way the chatbot owner can generate new answers for unknown intents and help the chatbot learn and answer more.Screenshot of Why moinAI: An easy to integrate and no-code solution chatbot that is also GDPR-Compliant. moinAI also provides setup and AI training which is normally done by the user.Screenshot of moinAi in different industries: It doesn't matter if it's big e-commerce, single product shops, finance, insurance or else. The moinAI Chatbot can help in many different industries.