KrispCall vs. Ticker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KrispCall
Score 7.3 out of 10
N/A
KrispCall is a phone app for businesses that integrates with a CRM. With access to phone numbers in over 100 countries, It can be used to maintain a consistent and professional image wherever a business operates. KrispCall includes a Power Dialer for sales teams, enabling lead connections, while Call Coaching allows managers to provide real-time guidance, optimizing every interaction for success. The Bulk SMS feature amplifies outreach efforts, driving targeted…
$15
per month per user
Ticker
Score 9.1 out of 10
N/A
Communications Platform as a Service that integrate channels as WhatsApp Business API, Messenger, Instagram and more. Ideally for business of customer support, marketing and sales. Companies can automate process to personalize communications with their customers through API o webservices. Currently Ticker have integrations with HubSpot, Salesforce and more CRM. Ideal solution for customer support, marketing and sales operations that need to enhance the first contact with their target audiences.
$9.99
per month per user
Pricing
KrispCallTicker
Editions & Modules
Essential
$15
per month per user
Standard
$40
per month per user
Enterprise
Custom
Advanced
$9.99
per month per user
Business
$19.99
per month per user
Enterprise
$25.99
per month per user
Offerings
Pricing Offerings
KrispCallTicker
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.For Enterprise plan is necessary minimum user per month. It start for 5 users.
More Pricing Information
Features
KrispCallTicker
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
KrispCall
8.3
1 Ratings
3% above category average
Ticker
-
Ratings
Multi-level Interactive Voice Response (IVR)9.01 Ratings00 Ratings
Call reports8.01 Ratings00 Ratings
Directory of employee names8.01 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
KrispCall
8.6
1 Ratings
3% above category average
Ticker
-
Ratings
Answering rules8.01 Ratings00 Ratings
Call recording9.01 Ratings00 Ratings
Call park8.01 Ratings00 Ratings
Call screening10.01 Ratings00 Ratings
Message alerts8.01 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
KrispCall
9.0
1 Ratings
12% above category average
Ticker
-
Ratings
Audio conferencing9.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
KrispCall
8.0
1 Ratings
1% below category average
Ticker
-
Ratings
Mobile app for iOS8.01 Ratings00 Ratings
Best Alternatives
KrispCallTicker
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
Telegram
Telegram
Score 9.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
Telegram
Telegram
Score 9.0 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Telegram
Telegram
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KrispCallTicker
Likelihood to Recommend
7.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
KrispCallTicker
Likelihood to Recommend
KrispCall
It's well suited for sales and support environments where you need to give live coaching or real time feedback to your team members. It also helps when you have to take some strategic decisions, specifically if you are working in. support environments to identify trends, spikes in call volume, etc, and the virtual receptionist is a great help, too when the call volume is higher. For me in sales it helps with live monitoring, auto-transcript of calls, call tagging etc.
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Securitec
Ticker is an ideal omnichannel platform for customer service, marketing, and sales. In addition, it allows my business to always be connected thanks to its chatbots. But, it would lack the voice channel to have better contact with customers who are waiting for an order or who had a problem during their purchase.
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Pros
KrispCall
  • Ability to do live monitoring of calls whenever I need to provide real time feedback to my team members as it also ensures smooth interaction
  • Liked the option of auto-transcription whenever I am in a hurry and need just basic transcript of what happened on the call
  • Call Analytics is also great for you to help identify trends, and get some granular data points for making some strategic decisions
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Securitec
  • WhatsApp Multi Agent
  • Chatbot integration
  • Conversation routing
  • Chat data analysis
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Cons
KrispCall
  • Integration with Salesforce isn't there, which I believe every software must have these days.
  • No bulk SMS feature
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Securitec
  • Sending images with chatbots
  • App for IOS
  • Phone calls
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Alternatives Considered
KrispCall
I am not a decision maker who decides whether to buy a software or not but yes Krispcall has a lot of advantages compared to other vendors in the similar lines and one of them is it being cost efficent.
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Securitec
No answers on this topic
Return on Investment
KrispCall
  • seamless process for live feedback and monitoring
  • helpful in strategic decision making
  • reduce the burden of listening to the calls, as at times auto-transcript does the job for you
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Securitec
  • Savings in workers hiring
  • Avoid customer abandonment
  • Boost my loyalty strategy
Read full review
ScreenShots

KrispCall Screenshots

Screenshot of KrispCall’s AI-driven phone system.Screenshot of a few of the CRMs that KrispCall can integrate with.Screenshot of some of the Local, International & Toll-Free Numbers available, across 100+ countries, to stay connected with clients worldwide.Screenshot of the Power Dialer, enabling users to make more calls quickly and effectively, driving better results.Screenshot of an example of the real-time call coaching, including listening, whispering, and barging,that guides and supports teams during calls.Screenshot of an example of the centralized communication channels that are organized and accessible with the Callbox, which consolidates calls, SMS, voicemails, and recordings into a single dashboard.

Ticker Screenshots

Screenshot of Ticker WorkspaceScreenshot of Broadcast CampaignsScreenshot of Real Time SupervisionScreenshot of Ticker Dashboard