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Lakeside Digital Experience Cloud, powered by SysTrack vs. LiveAction

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lakeside Digital Experience Cloud, powered by SysTrack

    Score7 out of 10
    N/ALakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A

    LiveAction

    Score8.5 out of 10
    N/ALiveAction’s LiveNX is a network performance monitoring and analytics platform. It supports packet-level, network-wide visibility and proactive alerts. It can be deployed on-premise, virtually, or in the cloud.N/A
    Pricing
    Lakeside Digital Experience Cloud, powered by SysTrackLiveAction
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Lakeside Digital Experience Cloud, powered by SysTrackLiveAction
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Lakeside Digital Experience Cloud, powered by SysTrackLiveAction
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of Lakeside Digital Experience Cloud, powered by SysTrack and LiveAction
    Feature
    Lakeside Digital Experience Cloud, powered by SysTrack
    -
    Ratings
    LiveAction
    6.9
    2 Ratings
    14% below category average
    Automated network device discovery00 Ratings7.22 Ratings
    Network monitoring00 Ratings7.22 Ratings
    Baseline threshold calculation00 Ratings5.01 Ratings
    Alerts00 Ratings6.32 Ratings
    Network capacity planning00 Ratings6.01 Ratings
    Packet capture analysis00 Ratings7.22 Ratings
    Network mapping00 Ratings6.32 Ratings
    Customizable reports00 Ratings10.01 Ratings
    Wireless infrastructure monitoring00 Ratings8.01 Ratings
    Hardware health monitoring00 Ratings6.01 Ratings
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    Lakeside Digital Experience Cloud, powered by SysTrackLiveAction
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    User Ratings
    Lakeside Digital Experience Cloud, powered by SysTrackLiveAction
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Lakeside Digital Experience Cloud, powered by SysTrackLiveAction
    Likelihood to Recommend
    Lakeside Software
    We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
    Incentivized
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    BlueCat
    From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.
    Incentivized
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    Pros
    Lakeside Software
    • Systrack may also be scaled up thus simply
    • Systrack provides a comprehensive picture of each system
    • Systrack's customer service is second to none
    Incentivized
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    BlueCat
    • Network QOS Assessment, and recommendations, and point-and-click remediation
    • Network L2/L3 Assessment, and recommendations, and point-and-click remediation
    • Network Security Assessment, and recommendations, and point-and-click remediation
    Incentivized
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    Cons
    Lakeside Software
    • Every new version brings new ideas and capabilities to the table
    • Because of the sheer volume of information available, it can be difficult to know where to begin
    • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
    Incentivized
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    BlueCat
    • I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
    • In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
    • I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.
    Incentivized
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    Support Rating
    Lakeside Software
    No answers on this topic
    BlueCat
    Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.
    Incentivized
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    Alternatives Considered
    Lakeside Software
    Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
    Incentivized
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    BlueCat
    There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.
    Incentivized
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    Return on Investment
    Lakeside Software
    • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
    • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
    Incentivized
    Read full review
    BlueCat
    • Real time insight to network issues whether security related or not.
    • Great reporting features for executives.
    Incentivized
    Read full review
    ScreenShots

    Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

    Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.