Lakeside Digital Experience Cloud, powered by SysTrack vs. Preciate

We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We use the Preciate app to do both internal and external recognition, which allows us to connect with our customers and communicate about things that were successes for us as a team. We also like to recognize team members and let them know that their work is not overlooked. We also use this to recognize customers and interns.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Systrack may also be scaled up thus simply
• Systrack provides a comprehensive picture of each system
• Systrack's customer service is second to none

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easy install and user interface.
• Great customer service.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Every new version brings new ideas and capabilities to the table
• Because of the sheer volume of information available, it can be difficult to know where to begin
• With enough time and skill, creating bespoke dashboards with meaningful titles may be effective

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Technology could improve.
• Social needs some work (though I'm understanding of its newness).
• DIY ability to customize stickers and more.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Preciate is always ready to help with questions or problems. They are good at follow up and also being proactive when new versions or upgrades are released. They also do a great job putting useful information on social media like LinkedIn and Twitter, that information is useful when we have an issue. Additionally, they have been really good at taking our suggestions and incorporating them into future builds and versions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I don't like using LinkedIn because it is too personal and not private enough, also recognition gets lost after you post it. With Preciate, the employee or person can take the recognition along with them at their next role or job. I also think that the company stands for some amazing things.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
• You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Great ROI, it's reasonably priced.
• Has enforced core values that otherwise would have been announced one day and forgotten the next.
• Improves cross-team relationships.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info