I appreciate Preciate very much!
February 22, 2020

I appreciate Preciate very much!

Alfred Arias | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Preciate

My inside sales department uses Preciate to build relationships and provide a more positive culture. We utilize the app to hand out recognition on a weekly basis. Our team is a mix of 25% college students, 25% 1-3 year sales professionals and 50% 3-5 year sales veterans, so getting everyone on the team to respect, know and collaborate was a task. We use Preciate to build a culture of recognition and celebration so that employees are not afraid to celebrate assistance and teamwork. It has brought different personalities and groups closer.
  • Easy install and user interface.
  • Great customer service.
  • I would love to see more web based videos and FAQ's.
  • More branding.
  • No negative impact.
The only tools that are close are Slack and chatter, which to me are not as useful or user-friendly, nor do they allow you to take the recognition and connections with you. I am confident that Preciate's platform helps you to build real and long-lasting relationships.
Preciate is always ready to help with questions or problems. They are good at follow up and also being proactive when new versions or upgrades are released. They also do a great job putting useful information on social media like LinkedIn and Twitter, that information is useful when we have an issue. Additionally, they have been really good at taking our suggestions and incorporating them into future builds and versions.

Do you think Preciate delivers good value for the price?

Yes

Are you happy with Preciate's feature set?

Yes

Did Preciate live up to sales and marketing promises?

Yes

Did implementation of Preciate go as expected?

Yes

Would you buy Preciate again?

Yes

If you have a fast-growing team that is on the same training journey, it allows you to see who is and who is not engaged. I carefully measure who participates in consistent recognition and discussions, and my findings so far are that there is a correlation between recognition and engagement. Most of my least engaged employees when it comes to Preciate recognition assignments or suggestions tend to also be the lowest-performing reps when it comes to metrics or results. I am currently measuring the top users to see what affects recognition has on morale and enthusiasm.