Lakeside Digital Experience Cloud, powered by SysTrack vs. RES ONE by RES Software (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lakeside Digital Experience Cloud, powered by SysTrack
Score 7.0 out of 10
N/A
Lakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A
RES ONE by RES Software (discontinued)
Score 6.5 out of 10
N/A
Ivanti User Workspace Manager, or the RES One Suite developed by RES Software and supported by Ivanti since the 2017 acquisition, enabled a personalized, secure user workspace across physical, virtual, and cloud desktops to simplify migrations, ease Office 365 adoption and exceed SLAs for user productivity.N/A
Pricing
Lakeside Digital Experience Cloud, powered by SysTrackRES ONE by RES Software (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Lakeside Digital Experience Cloud, powered by SysTrackRES ONE by RES Software (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Lakeside Digital Experience Cloud, powered by SysTrackRES ONE by RES Software (discontinued)
Best Alternatives
Lakeside Digital Experience Cloud, powered by SysTrackRES ONE by RES Software (discontinued)
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.5 out of 10

No answers on this topic

Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.1 out of 10

No answers on this topic

Enterprises
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Lakeside Digital Experience Cloud, powered by SysTrackRES ONE by RES Software (discontinued)
Likelihood to Recommend
9.0
(1 ratings)
9.1
(5 ratings)
Likelihood to Renew
-
(0 ratings)
7.3
(2 ratings)
Usability
-
(0 ratings)
8.2
(2 ratings)
Support Rating
-
(0 ratings)
8.2
(3 ratings)
Implementation Rating
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Lakeside Digital Experience Cloud, powered by SysTrackRES ONE by RES Software (discontinued)
Likelihood to Recommend
Lakeside Software
We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
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Discontinued Products
It is very well suited for environments where users move/roam between systems such as VDI, hosted shared servers, or where immutable systems are in place (mandatory profiles or desired state systems).
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Pros
Lakeside Software
  • Systrack may also be scaled up thus simply
  • Systrack provides a comprehensive picture of each system
  • Systrack's customer service is second to none
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Discontinued Products
  • Lock down OS settings, network, and files.
  • Capture profile settings and make them easily accesible and fast to load.
  • Create and deploy registry changes for end users.
  • Capture user customizations.
  • Content Filtering (Web).
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Cons
Lakeside Software
  • Every new version brings new ideas and capabilities to the table
  • Because of the sheer volume of information available, it can be difficult to know where to begin
  • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
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Discontinued Products
  • It would be nice if the instant report function had the possibility to also show added users/groups
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Likelihood to Renew
Lakeside Software
No answers on this topic
Discontinued Products
The tool is integral to how business is done by end users, thus it's imperative to keep the solution around. Not to mention the business leverages the experience to assist clients with building out the solution for their needs.
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Usability
Lakeside Software
No answers on this topic
Discontinued Products
Easy to deploy and transparent for the end user.
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Support Rating
Lakeside Software
No answers on this topic
Discontinued Products
Ivanti's support department is great. They resolved incidents great and quickly.
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Implementation Rating
Lakeside Software
No answers on this topic
Discontinued Products
The implementation is typcially pretty simple on a flat active directly and non-DMZ based environment. Once things become more complex it is imperative to move slowly and test frequently with UAT groups and engineers.
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Alternatives Considered
Lakeside Software
Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
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Discontinued Products
Totally different approach. More easy and more flexxible.
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Return on Investment
Lakeside Software
  • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
  • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
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Discontinued Products
  • It increases managability which saves a lot of time, which saves money
  • It increases troubleshooting possibilities which helps solve problems faster
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ScreenShots

Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.