Ivanti Workspace Control is Awesome!
Updated March 19, 2021

Ivanti Workspace Control is Awesome!

Aldo Gil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ivanti Workspace Control (powered by RES)

It is being used to lock down profiles, manage folder redirection, print settings and user customization to the OS.

Pros

  • Lock down OS settings, network, and files.
  • Capture profile settings and make them easily accesible and fast to load.
  • Create and deploy registry changes for end users.
  • Capture user customizations.
  • Content Filtering (Web).

Cons

  • Some aspects of file security could be improved upon.
  • Learning curve could be reduced.
  • There could be a bit more documentation and guides around. sometimes we want to get something done but could use a little more granilarity on how to do it.
  • Positive: ease of management
  • Positive: Reduced turn over rate on issues
  • Positive: relatively affordable support agreements
Appsense now Endpoint Management is a great tool, eventually IWC will fade and Endpoint will absorb all its useful features. Once the transition to appsense is complete we will be shifting to it rather than IWC but in the mean time IWC is our tool of choice.

Do you think RES ONE by RES Software (discontinued) delivers good value for the price?

Yes

Are you happy with RES ONE by RES Software (discontinued)'s feature set?

Yes

Did RES ONE by RES Software (discontinued) live up to sales and marketing promises?

Yes

Did implementation of RES ONE by RES Software (discontinued) go as expected?

Yes

Would you buy RES ONE by RES Software (discontinued) again?

Yes

Citrix ADC (formerly NetScaler ADC), Snagit, VMware Horizon (formerly VMware View)
We run a large enterprise Citrix environment and we use Ivanti Workspace Control (IWC) to take over for GPOs and other systems to have just one place to go to change any setting we need to change. IWC is a one-stop shop for everything OS and user based. Currently, we rely greatly on IWC to achieve mission-critical goals.

Using Ivanti Workspace Control (powered by RES)

1000 - Mostly manufacturing.
5 - Windows engineers, experienced in VMware, citrix and cloud.
  • Compliance and governance
  • user experience and customization
  • quick deployment
  • Custom scripts and automation features.
  • Increased automation and self service potential.
Until a product comes around that does what Ivanti does but better and cheaper we will stay with Ivanti.

Evaluating Ivanti Workspace Control (powered by RES) and Competitors

  • Price
  • Product Features
  • Product Usability
Primarily the product features, its basically a can-do-all system.
I would not.

Ivanti Workspace Control (powered by RES) Implementation

Make sure all agents are set to manual before pushing rule sets out.
  • Implemented in-house
  • Third-party professional services
DXC
Change management was a big part of the implementation and was well-handled - I was not a part of the initial deployment.
  • Time crunch.

Ivanti Workspace Control (powered by RES) Training

Ivanti Workspace Control (powered by RES) Support

Quick turn around on tickets and issues.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None
Yes, to ensure we have the right support when we need it.
We had a case where an unknown issue even for Ivanti occured and over a few days out support agent was able to identify the root cause and offer us a clean solution.

Using Ivanti Workspace Control (powered by RES)

Easy to deploy and transparent for the end user.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
Lots to learn
  • Setting up a managed application.
  • Creating registry entries.
  • Setting up application captures.

Comments

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