Lakeside Digital Experience Cloud, powered by SysTrack vs. StackState

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lakeside Digital Experience Cloud, powered by SysTrack
Score 7.0 out of 10
N/A
Lakeside Software offers cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes more than 10,000 metrics every 15 seconds from every endpoint across the environment, collecting edge-based device telemetry data. With continuous insights into the ecosystems that power employees, customers use Lakeside’s technology to perform: End-User Experience Management Digital Workplace Planning IT Asset…N/A
StackState
Score 8.0 out of 10
N/A
StackState is an observability solution that helps enterprises decrease downtime and prevent outages by breaking down the silos between existing monitoring tools and tracking changes in dependencies, relationships, and configuration over time. The system relates these changes to incidents, understanding the precise change that is the root cause of an issue. The vendor states StackState clients realize decreases in mean-time-to-repair (MTTR), fewer outages, and lower costs associated with…
$15
per month per host
Pricing
Lakeside Digital Experience Cloud, powered by SysTrackStackState
Editions & Modules
No answers on this topic
StackState for Cloud Native Environments
$15 Per billed annually
per month per host
StackState for Hybrid IT Environments
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Offerings
Pricing Offerings
Lakeside Digital Experience Cloud, powered by SysTrackStackState
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing includes 10 components per host. If the total number of components exceeds the total number of hosts multiplied by 10, additional components cost $1.50 per component per month (billed annually)
More Pricing Information
Community Pulse
Lakeside Digital Experience Cloud, powered by SysTrackStackState
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User Ratings
Lakeside Digital Experience Cloud, powered by SysTrackStackState
Likelihood to Recommend
9.0
(1 ratings)
8.3
(5 ratings)
Usability
-
(0 ratings)
7.6
(5 ratings)
Support Rating
-
(0 ratings)
8.7
(5 ratings)
User Testimonials
Lakeside Digital Experience Cloud, powered by SysTrackStackState
Likelihood to Recommend
Lakeside Software
We are able to get to the root of the issue much more rapidly this way, and we don't have to interrupt the end user in order to see how their computer is functioning. Systrack is installed on-premises at our company. Check out that hosted infrastructure if you're in the market for it. In a matter of minutes, you may move from one workstation to more than 100k.
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StackState
StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time. Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training. It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.
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Pros
Lakeside Software
  • Systrack may also be scaled up thus simply
  • Systrack provides a comprehensive picture of each system
  • Systrack's customer service is second to none
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StackState
  • Giving observability of the entire IT stack
  • Custom alerting options.
  • Ingesting many different types of data.
  • Requesting new features is encouraged and they often add them quite quickly.
Read full review
Cons
Lakeside Software
  • Every new version brings new ideas and capabilities to the table
  • Because of the sheer volume of information available, it can be difficult to know where to begin
  • With enough time and skill, creating bespoke dashboards with meaningful titles may be effective
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StackState
  • Can't think of anything yet.
Read full review
Usability
Lakeside Software
No answers on this topic
StackState
Some elements of the product haven't had the usability upgrade yet and can be a bit technical. This is to be expected as they are trying to solve complex problems. I am sure that in the future, steps will be made to simplify this as well for the users / administrators / developers of the platform.
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Support Rating
Lakeside Software
No answers on this topic
StackState
It's swift, they're thinking along with us. It's a "collaboration approach" rather than a (traditional) customer-supplier relation. Out new ideas are taken in concern and often ends up in enhancements of StackState
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Alternatives Considered
Lakeside Software
Systrack is also used to provide baseline and post-change analytics for the testing of new applications and equipment. This gives me the confidence to install high-quality items that won't cause any serious problems for customers. These are just some of the useful tools Systrack offers to assess the digital experience and take appropriate action.
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StackState
No answers on this topic
Return on Investment
Lakeside Software
  • It was easy to install Systrack to a group of virtual workstations while doing CPU utilization analysis in a virtual environment
  • You still need specialists to discover and fix problems in your environments with Systrack, but it will save you a lot of time
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StackState
  • Increased visibility of all resources in cloud to 100%.
  • Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.
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ScreenShots

Lakeside Digital Experience Cloud, powered by SysTrack Screenshots

Screenshot of Lakeside Assist is an all-in-one workspace for Level 1 service desk staff to quickly diagnose and resolve issues.Screenshot of Lakeside Resolve is a powerful root cause analysis tool to diagnose and resolve complex, estate wide issues by providing heightened visibility into physical and virtual desktops, quick problem resolution, and incident prioritization.Screenshot of By automating incident detection, troubleshooting, and resolution and streamlining workflows, Prevent makes robust proactive service operations possible for more members of the IT support team.Screenshot of Lakeside helps you proactively measure, analyze and optimize your employees’ digital experience anywhere they are working, all from easily consumable dashboards that surface that data you need quickly.Screenshot of Provide the right-sized hardware for different departments across your organization, saving IT costs and improving DEX. Take the guess-work out of your next refresh and ensure end users have what they need to be their most productive.