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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lang.ai

    Score8.5 out of 10
    N/ALang.ai is a text analysis tool used to make customer support agents more efficient, offering tools like better categorized support interactions for automating manual agent tasks like routing, triage, and prioritization, with the goal of cutting average time to ticket resolution.N/A

    WordStat

    Score9.1 out of 10
    N/AProvalis Research is a developer of text analytics solutions such as WordStat, a powerful software for computer-assisted content analysis and text mining, and QDA Miner, an innovative mixed-methods qualitative data analysis software.N/A
    Pricing
    Lang.aiWordStat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Lang.aiWordStat
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is based on Organization, Licensing and Type of Software Package.
    More Pricing Information
    User Ratings
    Lang.aiWordStat
    Likelihood to Recommend
    8.5
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Lang.aiWordStat
    Likelihood to Recommend
    Lang.ai
    I've been using Lang.ai in my business for a few months now and it's been great. It's especially useful in scenarios where I need to quickly process large amounts of data, such as customer surveys or sales reports. It can handle text, numbers and images really well. For more complex tasks like natural language processing, Lang.ai is also a great choice.
    Incentivized
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    Provalis Research
    This tool is great if you want to quickly and easily extract themes and trends from large amounts of information. I also like that I can process 25 million words per minute. This is a great tool for content marketers, researchers, and anyone else who needs to analyze large amounts of text.
    Incentivized
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    Pros
    Lang.ai
    • Great auto-tagging
    • Improved tagging structure and system
    • Efficient notes and organisation
    Incentivized
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    Provalis Research
    • Wordstat can process 25 million words per minute.
    • Quickly Extract Meaning.
    • Import Word, Excel, HTML, XML, SPSS, Stata, NVivo, PDFs, as well as images.
    Incentivized
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    Cons
    Lang.ai
    • More customization options when creating my own chatbot
    • Better integration with other platforms like Slack
    • The natural language processing accuracy could be improved to provide more accurate results in certain contexts.
    Incentivized
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    Provalis Research
    • Customer support.
    • Improve website.
    Incentivized
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    Alternatives Considered
    Lang.ai
    I recently compared Lang.ai with Glassbox, GetFeedback, and Watson Studio by IBM. I found that Lang.ai is the most comprehensive AI-based platform for automated customer feedback analysis. It has features like natural language processing, sentiment analysis, and emotion detection which are not available on the other platforms. Furthermore, Lang.ai's user interface is intuitive and easy to use, making it my top choice for automated customer feedback analysis.
    Incentivized
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    Provalis Research
    No answers on this topic
    Return on Investment
    Lang.ai
    • More time for customer service
    • Addresses issues to prevent they occur again
    • Identify priority of escalations
    Incentivized
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    Provalis Research
    • Save lots of time.
    Incentivized
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    ScreenShots