Lang.ai vs. WordStat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lang.ai
Score 8.5 out of 10
N/A
Lang.ai is a text analysis tool used to make customer support agents more efficient, offering tools like better categorized support interactions for automating manual agent tasks like routing, triage, and prioritization, with the goal of cutting average time to ticket resolution.N/A
WordStat
Score 9.1 out of 10
N/A
Provalis Research is a developer of text analytics solutions such as WordStat, a powerful software for computer-assisted content analysis and text mining, and QDA Miner, an innovative mixed-methods qualitative data analysis software.N/A
Pricing
Lang.aiWordStat
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Lang.aiWordStat
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Pricing is based on Organization, Licensing and Type of Software Package.
More Pricing Information
Community Pulse
Lang.aiWordStat
Top Pros

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Top Cons

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Best Alternatives
Lang.aiWordStat
Small Businesses
IBM Watson Studio
IBM Watson Studio
Score 9.1 out of 10
IBM Watson Studio
IBM Watson Studio
Score 9.1 out of 10
Medium-sized Companies
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
Enterprises
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lang.aiWordStat
Likelihood to Recommend
8.5
(2 ratings)
10.0
(1 ratings)
User Testimonials
Lang.aiWordStat
Likelihood to Recommend
Lang.ai
I've been using Lang.ai in my business for a few months now and it's been great. It's especially useful in scenarios where I need to quickly process large amounts of data, such as customer surveys or sales reports. It can handle text, numbers and images really well. For more complex tasks like natural language processing, Lang.ai is also a great choice.
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Provalis Research
This tool is great if you want to quickly and easily extract themes and trends from large amounts of information. I also like that I can process 25 million words per minute. This is a great tool for content marketers, researchers, and anyone else who needs to analyze large amounts of text.
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Pros
Lang.ai
  • Great auto-tagging
  • Improved tagging structure and system
  • Efficient notes and organisation
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Provalis Research
  • Wordstat can process 25 million words per minute.
  • Quickly Extract Meaning.
  • Import Word, Excel, HTML, XML, SPSS, Stata, NVivo, PDFs, as well as images.
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Cons
Lang.ai
  • More customization options when creating my own chatbot
  • Better integration with other platforms like Slack
  • The natural language processing accuracy could be improved to provide more accurate results in certain contexts.
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Provalis Research
  • Customer support.
  • Improve website.
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Alternatives Considered
Lang.ai
I recently compared Lang.ai with Glassbox, GetFeedback, and Watson Studio by IBM. I found that Lang.ai is the most comprehensive AI-based platform for automated customer feedback analysis. It has features like natural language processing, sentiment analysis, and emotion detection which are not available on the other platforms. Furthermore, Lang.ai's user interface is intuitive and easy to use, making it my top choice for automated customer feedback analysis.
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Provalis Research
No answers on this topic
Return on Investment
Lang.ai
  • More time for customer service
  • Addresses issues to prevent they occur again
  • Identify priority of escalations
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Provalis Research
  • Save lots of time.
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ScreenShots