Lang.ai vs. Textrics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lang.ai
Score 8.5 out of 10
N/A
Lang.ai is a text analysis tool used to make customer support agents more efficient, offering tools like better categorized support interactions for automating manual agent tasks like routing, triage, and prioritization, with the goal of cutting average time to ticket resolution.N/A
Textrics
Score 9.7 out of 10
N/A
Textrics is an AI and ML-based Text Analytics suite that analyses customer sentiments through text written across various data sources.
$499
month
Pricing
Lang.aiTextrics
Editions & Modules
No answers on this topic
Standard
$499
month
Professional
$899
month
Enterprise
$1,899
month
Offerings
Pricing Offerings
Lang.aiTextrics
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Lang.aiTextrics
Top Pros

No answers on this topic

Best Alternatives
Lang.aiTextrics
Small Businesses
IBM Watson Studio
IBM Watson Studio
Score 8.0 out of 10
IBM Watson Studio
IBM Watson Studio
Score 8.0 out of 10
Medium-sized Companies
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
Enterprises
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lang.aiTextrics
Likelihood to Recommend
8.5
(2 ratings)
9.0
(1 ratings)
User Testimonials
Lang.aiTextrics
Likelihood to Recommend
Lang.ai
I've been using Lang.ai in my business for a few months now and it's been great. It's especially useful in scenarios where I need to quickly process large amounts of data, such as customer surveys or sales reports. It can handle text, numbers and images really well. For more complex tasks like natural language processing, Lang.ai is also a great choice.
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Textrics
Textrics is an AI-based tool that is powered by a state-of-the-art AI engine that can decipher the context and content of any text that you give it. This tool can help you extract context-based data from any form of text and you can use that data to understand trends and patterns.
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Pros
Lang.ai
  • Great auto-tagging
  • Improved tagging structure and system
  • Efficient notes and organisation
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Textrics
  • Analysis text
  • User-friendly trainable framework.
  • Flexible Deployment.
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Cons
Lang.ai
  • More customization options when creating my own chatbot
  • Better integration with other platforms like Slack
  • The natural language processing accuracy could be improved to provide more accurate results in certain contexts.
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Textrics
No answers on this topic
Alternatives Considered
Lang.ai
I recently compared Lang.ai with Glassbox, GetFeedback, and Watson Studio by IBM. I found that Lang.ai is the most comprehensive AI-based platform for automated customer feedback analysis. It has features like natural language processing, sentiment analysis, and emotion detection which are not available on the other platforms. Furthermore, Lang.ai's user interface is intuitive and easy to use, making it my top choice for automated customer feedback analysis.
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Textrics
No answers on this topic
Return on Investment
Lang.ai
  • More time for customer service
  • Addresses issues to prevent they occur again
  • Identify priority of escalations
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Textrics
  • Text Analysis in a click.
  • Increase productivity.
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ScreenShots