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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LangSmith

    Score8.2 out of 10
    N/ALangSmith, by LangChain is a framework-agnostic Agent Engineering Platform designed for the observation, evaluation, and deployment of Large Language Model (LLM) agents. The solution provides a unified environment to transform Trace Data into actionable insights for iterative agent improvement and enterprise-scale production management.N/A

    Rasa

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Rasa is a conversational AI platform from the company of the same name headquartered in San Francisco, enabling enterprises to build customer experiences. Rasa’s platform was built to create enterprise-grade virtual assistants, allowing personalized conversations with customers - at scale. Rasa’s conversational AI platform allows companies to build better customer experiences by lowering costs through automation, improving customer satisfaction, and providing a scalable way to gather customer…

    $0

    Pricing
    LangSmithRasa
    Editions & Modules
    No answers on this topic
    Developer Edition
    $0
    Growth
    starting at $35k
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    LangSmithRasa
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LangSmithRasa
    Considered Both Products
    LangChain
    No answer on this topic
    Rasa Technologies Inc
    Chose Rasa
    Glean - proprietary semantic search algorithms, no backend actions integration
    IBM Watsonx - complicated dialogue builder, poor separation of no-code and pro-code interfaces
    ELMOS (agent based) - all logic in code, no dialogue logic in no-code interface possible
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
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    Implementation went as expected
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    Best Alternatives
    LangSmithRasa
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
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    Azure AI Bot Service
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    Azure AI Bot Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LangSmithRasa
    Likelihood to Recommend
    7.0
    (3 ratings)
    8.4
    (4 ratings)
    Usability
    9.0
    (3 ratings)
    7.0
    (4 ratings)
    User Testimonials
    LangSmithRasa
    Likelihood to Recommend
    LangChain
    In my personal experience I am using LangSmith Agent Engineering Platform in production-grade AI Systems, due to the feature of instant visual tracing of complex graph loops, API segmentations, tool calls and so much more without any boilerplate to be mentioned. Still the drawbacks are visible in development or research phases, where open-sources technologies to go well, or tasks which can be better achieved with single API call or static sequential chains.
    Incentivized
    Read full review
    Rasa Technologies Inc
    Rasa Pro is well suited for corporate use and for chatbots which require backend connections. Smaller chatbots with a few flows might be better served with a simple dialogue engine and custom AI agents, or Rasa Open Source. Rasa does not come with its own complex vector database, just in-memory FAISS and connectors to external vector DB's such as Milvus and Qdrant. It provides only a basic document parser and embedder for FAISS. If you need to build a RAG focused chatbot around a large knowledge base with complex documents, e.g. lots of MS Word or PDF files, you'll have to build a separate document parser and embedder, as well as your own semantic search engine
    Incentivized
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    Pros
    LangChain
    • Debugging make simple by using Lang Smith.
    • Easy to integrate.
    • Cost Effective to use.
    Incentivized
    Read full review
    Rasa Technologies Inc
    • Rasa team has Top notch AI knowledge
    • Greate customer support, by listening towards the clients needs.
    • And building future proof solutions around client Business Requirements within dazzling timeframes
    Incentivized
    Read full review
    Cons
    LangChain
    • Mention different types of eval factors.
    • Create more dynamic dashboards based on data.
    Incentivized
    Read full review
    Rasa Technologies Inc
    • No-code apps could be improved
    • Online docs can be messy
    • Steep learning curve
    Incentivized
    Read full review
    Usability
    LangChain
    In my opinion the technologies and concepts which I use with LangSmith Agent Engineering Platform like API tracing, prompt management, Prompt Hub and Agent Builder were like pioneer in the market with LangSmith Agent Engineering Platform. There are some scopes of improvements in terms of compatibilities and open-source tooling gaps but overall, it has to be on the list if you are doing AI-engineering at Production level.
    Incentivized
    Read full review
    Rasa Technologies Inc
    With the help of dedicated team - documentation and video resources it is relatively easier to build. We prioritized pro-code usage to begin with launch.
    Incentivized
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    Support Rating
    LangChain
    No answers on this topic
    Rasa Technologies Inc
    Rasa support has been very responsive, trying to fix any reported issues ASAP. They've also listened to many requests for improvement. The Rasa features and changelog are well documented
    Incentivized
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    Alternatives Considered
    LangChain
    Pretty generous with the Free-tier and best suited if you are using open-source technologies.
    Incentivized
    Read full review
    Rasa Technologies Inc
    Incentivized
    Read full review
    Return on Investment
    LangChain
    • Simple and Easy.
    Incentivized
    Read full review
    Rasa Technologies Inc
    • Cost Savings & Efficiency
    • Increased Conversion Rates
    • Improved Customer Satisfaction
    • Operational ROI
    Incentivized
    Read full review
    ScreenShots

    Rasa Screenshots

    Screenshot of the Studio interface, where a new Flow can be tried out. The user can trace the flow of conversation through the AI Assistant to test and debug new developments.Screenshot of the extensible generative conversational AI framework in a no-code user interface, which enables business users to drag and drop dialogue components for easier AI assistant development.Screenshot of central content management to curate the AI Assistant training data. Users can repurpose and reuse assistant data: search, add, edit, and update assistant data directly in Studio.Screenshot of where analysts, testers, and builders can review user conversations to optimize the AI assistant performance and improve the user experience. Filter and tag key conversations for review, and share within a team for increased collaboration and efficiency.Screenshot of the fully transparent conversational AI enables deep customization and explainability enabling a high-performance architecture.