Why our customers love our chatbot and why we adore Rasa
April 02, 2025
Why our customers love our chatbot and why we adore Rasa
Score 9 out of 10
Vetted Review
Software Version
Rasa Open Source
Overall Satisfaction with Rasa
Pros
- Rasa team has Top notch AI knowledge
- Greate customer support, by listening towards the clients needs.
- And building future proof solutions around client Business Requirements within dazzling timeframes
Cons
- UX/UI optimalisation (enhance the ease of use of their products)
- Plug-and-play solutions, with more modular system integrations
- I don't know if Rasa is a SaaS low-code platform as Zapier, Make, N8N (focus on private solutions, smal businesses). To steal the competition towards Mid/large companies with there modules?
- Mature (conversational) Analysing tool that measure all KPI's within slick dashboards with filtering system or endpoint towards Tableau/BPI/... : intent, feedback, fallback, response, Anomaly detection, Sentiment analysis, email push notifications on thresholds, Voice calls sentiment and measurement, Security & Compliance, ...
- Cost Savings & Efficiency
- Increased Conversion Rates
- Improved Customer Satisfaction
- Operational ROI
Do you think Rasa delivers good value for the price?
Yes
Are you happy with Rasa's feature set?
Yes
Did Rasa live up to sales and marketing promises?
Yes
Did implementation of Rasa go as expected?
Yes
Would you buy Rasa again?
Yes
Comments
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