Journey to launching voice bot with Rasa
April 03, 2025

Journey to launching voice bot with Rasa

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Rasa Enterprise

Overall Satisfaction with Rasa

  • Reduced Human Connected Calls Per active User
  • Improved Calls disposed by Voice Agent
  • Reduced call wait times
With the help of dedicated team - documentation and video resources it is relatively easier to build. We prioritized pro-code usage to begin with launch.
Yes, by bringing in more determinism in command generation by picking among predefined flows or clarifying user intent in case of lower confidence levels.
Voice

Do you think Rasa delivers good value for the price?

Yes

Are you happy with Rasa's feature set?

Yes

Did Rasa live up to sales and marketing promises?

Yes

Did implementation of Rasa go as expected?

Yes

Would you buy Rasa again?

Yes

Comments

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