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Larksuite vs. Microsoft Viva Engage vs. Capture for Jira, from SmartBear

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lark

    Score9.2 out of 10
    N/ALark, or Larksuite, is a take on office suite software that supports workplace collaboration. Founded in 2016, Lark combines messaging, schedule management and online collaborative documents in a single platform. Lark is available now on macOS, Windows, iOS and Android.

    $0

    Microsoft Viva Engage

    Score8.6 out of 10
    N/AMicrosoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

    $24

    per year per user

    Capture for Jira

    Score9.1 out of 10
    N/ACapture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
    Pricing
    LarkMicrosoft Viva EngageCapture for Jira
    Editions & Modules
    Starter
    $0
    up to 20 users
    Pro
    $12
    per month per user (up to 500 users)
    Enterprise
    Custom
    Microsoft Viva Employee Communications and Communities
    $24
    per year per user
    Microsoft Viva Suite
    $144
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    LarkMicrosoft Viva EngageCapture for Jira
    Free Trial
    NoNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscount offered for annual billing.Microsoft Viva Engage is also available in some Microsoft 365 packages.—
    More Pricing Information
    Community Pulse
    LarkMicrosoft Viva EngageCapture for Jira
    Considered Multiple Products
    Lark Technologies Pte. Ltd.
    No answer on this topic
    Microsoft
    No answer on this topic
    SmartBear
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    LarkMicrosoft Viva EngageCapture for Jira
    Project Management
    Comparison of Project Management features of Larksuite and Microsoft Viva Engage and Capture for Jira, from SmartBear
    Feature
    Larksuite
    10.0
    2 Ratings
    26% above category average
    Microsoft Viva Engage
    8.7
    46 Ratings
    12% above category average
    Capture for Jira, from SmartBear
    8.3
    1 Ratings
    7% above category average
    Task Management10.02 Ratings9.128 Ratings8.01 Ratings
    Gantt Charts10.02 Ratings8.815 Ratings00 Ratings
    Scheduling10.02 Ratings8.423 Ratings00 Ratings
    Workflow Automation10.02 Ratings8.723 Ratings00 Ratings
    Mobile Access10.02 Ratings8.843 Ratings8.01 Ratings
    Search10.02 Ratings8.343 Ratings7.01 Ratings
    Visual planning tools10.02 Ratings8.926 Ratings10.01 Ratings
    Communication
    Comparison of Communication features of Larksuite and Microsoft Viva Engage and Capture for Jira, from SmartBear
    Feature
    Larksuite
    10.0
    2 Ratings
    23% above category average
    Microsoft Viva Engage
    8.6
    49 Ratings
    8% above category average
    Capture for Jira, from SmartBear
    8.0
    1 Ratings
    1% above category average
    Chat10.02 Ratings9.444 Ratings00 Ratings
    Notifications10.02 Ratings8.349 Ratings00 Ratings
    Discussions10.02 Ratings9.748 Ratings8.01 Ratings
    Surveys10.02 Ratings9.638 Ratings00 Ratings
    Internal knowledgebase10.02 Ratings9.338 Ratings00 Ratings
    Integrates with GoToMeeting00 Ratings7.314 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings6.713 Ratings00 Ratings
    Integrates with Outlook00 Ratings8.632 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Larksuite and Microsoft Viva Engage and Capture for Jira, from SmartBear
    Feature
    Larksuite
    10.0
    2 Ratings
    22% above category average
    Microsoft Viva Engage
    9.1
    42 Ratings
    13% above category average
    Capture for Jira, from SmartBear
    7.7
    1 Ratings
    4% below category average
    Versioning10.02 Ratings9.728 Ratings00 Ratings
    Video files10.02 Ratings9.436 Ratings00 Ratings
    Audio files10.02 Ratings9.434 Ratings00 Ratings
    Document collaboration10.02 Ratings9.235 Ratings7.01 Ratings
    Access control10.02 Ratings9.035 Ratings8.01 Ratings
    Advanced security features10.02 Ratings8.433 Ratings8.01 Ratings
    Device sync10.02 Ratings9.528 Ratings00 Ratings
    Integrates with Google Drive00 Ratings8.014 Ratings00 Ratings
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    User Ratings
    LarkMicrosoft Viva EngageCapture for Jira
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.9
    (59 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (11 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    8.9
    (9 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (12 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LarkMicrosoft Viva EngageCapture for Jira
    Likelihood to Recommend
    Lark Technologies Pte. Ltd.
    On my experience, I did not experience any issue when using this tool. Simply because it is a perfect tool and easy to use. You just need to log in your working email and you can now use it. You can message all of the employees on the company Larksuite.
    Read full review
    Microsoft
    Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
    Incentivized
    Read full review
    SmartBear
    The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
    Incentivized
    Read full review
    Pros
    Lark Technologies Pte. Ltd.
    • Employee Intranet
    • Video Conferencing
    • Document Creation
    • Knowledge base
    Incentivized
    Read full review
    Microsoft
    • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
    • Social networking across the company where folks can divide their work into topics instead of teams
    • Basic collaboration within a group including document sharing with ability to pin documents to a team
    Incentivized
    Read full review
    SmartBear
    • Documentation
    • Directions
    • Ease of use
    Incentivized
    Read full review
    Cons
    Lark Technologies Pte. Ltd.
    • To automatically delete accounts of the resigned employees
    • Detect Harmful files that may harm the user
    Incentivized
    Read full review
    Microsoft
    • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
    • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
    Incentivized
    Read full review
    SmartBear
    • Licensing
    • Some documentation topics
    • More drawing options
    Incentivized
    Read full review
    Likelihood to Renew
    Lark Technologies Pte. Ltd.
    We will use this product and we don't have plan to change since this is a perfect tool
    Read full review
    Microsoft
    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Read full review
    SmartBear
    No answers on this topic
    Usability
    Lark Technologies Pte. Ltd.
    I rate this perfect simply because we use this everyday and this is very helpful. Without this tool I can't imagine how we can communicate to each other and how we can resolve every concern/issue that we cater everyday on our job. This is the tool we use to communicate and endorse specific concern.
    Read full review
    Microsoft
    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Read full review
    SmartBear
    No answers on this topic
    Reliability and Availability
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Microsoft
    Very available
    Read full review
    SmartBear
    No answers on this topic
    Performance
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Microsoft
    It's a simple product but it does provide value.
    Read full review
    SmartBear
    No answers on this topic
    Support Rating
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Microsoft
    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Incentivized
    Read full review
    SmartBear
    No answers on this topic
    Online Training
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Microsoft
    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Read full review
    SmartBear
    No answers on this topic
    Implementation Rating
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Microsoft
    We organically implemented the product
    Read full review
    SmartBear
    No answers on this topic
    Alternatives Considered
    Lark Technologies Pte. Ltd.
    I selected Larksuite simply because even you don't have laptop or desktop you can simply install this app through google or apple store and you just need to log in using your working email. You will now access and use every feature on this app. You can also watch and play videos.
    Read full review
    Microsoft
    Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
    Incentivized
    Read full review
    SmartBear
    Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
    Incentivized
    Read full review
    Return on Investment
    Lark Technologies Pte. Ltd.
    • The quality of communicator is way easier by the help of Larksuite
    • Larksuite plays the most important role in our company since by Larksuite we our being notified if there are updates we need to check
    Incentivized
    Read full review
    Microsoft
    • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
    • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
    • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
    Incentivized
    Read full review
    SmartBear
    • Efficient
    • Bit expensive
    • Flexible
    Incentivized
    Read full review
    ScreenShots