Registration required to read this review

 565
 0
 0

Microsoft Yammer Review

4.5

Free Version of Yammer

Nonprofit uses Yammer for internal communications and chat, and also as a platform to teach employees about social media. Product is very easy to use and provides real value, but continued access to a free version is important.

Overall Satisfaction with Microsoft Yammer

Overall Microsoft Yammer Rating

9/10
This review9
Microsoft Yammer Average8.1
Collaboration Platforms Average8
Great tool, wish they had alternate pricing structures. 

What Microsoft Yammer does well

  • Chat feature.
  • Integrate with other programs.
  • Serve as a platform to teach new users how to use social media.
  • Make communications less formal than email.

Where Microsoft Yammer could improve

  • No longer connects to gchat or outlook
  • Makes management more difficult in the free version

ROI on Microsoft Yammer purchase

  • Improving communications
  • maximizing our internal power to promote intiatives

Likelihood to Renew Microsoft Yammer

8/10
As long as they have a free version -- we'll use it-- and if they change the way they charge we would probably upgrade.
This review8
Microsoft Yammer Average7.4
Collaboration Platforms Average8.2

Using Microsoft Yammer

Microsoft Yammer Users and Roles

150 - Marketing to program staff- but only about 20 people use it every day. 

Microsoft Yammer Support Headcount Required

0 - N/a

Key Microsoft Yammer Use Cases

  • Internal Communications.
  • Chat for coworkers.
  • Backend Organizing.

Innovative Uses of Microsoft Yammer

Future Planned Uses of Microsoft Yammer

Evaluating Microsoft Yammer and Competitors

Products Replaced by Microsoft Yammer

n/a just the web version and what's available through the free version. 

Microsoft Yammer Alternatives Considered

Present.ly and a few others-- but Yammer was the best. 

Key Microsoft Yammer Differentiators

Microsoft Yammer Evaluation Lessons

Microsoft Yammer Implementation Rating and Lessons

Microsoft Yammer Implementation Rating and Lessons

8/10
We organically implemented the product
This review8
Microsoft Yammer Average8
Collaboration Platforms Average8.7

Microsoft Yammer Implementation Details / Implementation Partner

Don't know

Microsoft Yammer Implementation Phases

Change Management Lessons

Microsoft Yammer Implementation Issues

Microsoft Yammer Training

Methods Used for Microsoft Yammer Training

Self-taught

Microsoft Yammer In-Person Training Rating

Microsoft Yammer Online Training Rating

Ease of Microsoft Yammer Training

Yes.

Microsoft Yammer Support

Overall Support Rating for Microsoft Yammer

7/10
They are very eager to get us to pay. 
This review7
Microsoft Yammer Average7
Collaboration Platforms Average7.8

Microsoft Yammer Customer Support Pros and Cons

/10
PositivesNegatives
None
None

Microsoft Yammer Premium Support

No - We haven't implemented the paid version.

Microsoft Yammer Bug Resolution

Exceptional Examples of Microsoft Yammer Support

Using Microsoft Yammer

Overall Microsoft Yammer Usability Rating

10/10
Very easy to use and integrate
This review10
Microsoft Yammer Average9
Collaboration Platforms Average7.9

Microsoft Yammer Usability Pros and Cons

/10
PositivesNegatives
None
None

Easy Tasks in Microsoft Yammer

Difficult Tasks in Microsoft Yammer

Mobile Interface Availability and Impressions

Microsoft Yammer Reliability

Microsoft Yammer Scaleability Rating

Microsoft Yammer Availability Rating

8/10
Very available
This review8
Microsoft Yammer Average8
Collaboration Platforms Average9

Microsoft Yammer Performance Rating

9/10
It's a simple product but it does provide value.
This review9
Microsoft Yammer Average9
Collaboration Platforms Average9.1

Integrating Microsoft Yammer

Ease of Integrating with Microsoft Yammer

Systems Integrated with Microsoft Yammer

Future Microsoft Yammer Integration Plans

Outlook

Types of Integration

Microsoft Yammer Integration Lessons

Relationship with Microsoft

Microsoft Pre-Sale Rating

It was free.

Microsoft Post-Sale Rating

Key Negotiation Points

They won't negotiate their pricing structure so it makes it unlikely for us to purchase.

Dealing with Microsoft

This review covers the Free edition of Microsoft Yammer.

About the Reviewer

About Microsoft Yammer

This review covers the Free edition of Microsoft Yammer.