September 04, 2013

Microsoft Yammer Review: "Free Version of Yammer"

Danielle Brigida

Manager of Social Media

Emerging Wildlife Conservation LeadersNon-Profit Organization Management, 51-200 employees

Score 9 out of 10

Vetted Review

Verified User

Software Version
Free Version

Pros and Cons

Chat feature.
Integrate with other programs.
Serve as a platform to teach new users how to use social media.
Make communications less formal than email.

No longer connects to gchat or outlook
Makes management more difficult in the free version

Return on Investment

Improving communications
maximizing our internal power to promote intiatives

Alternatives Considered

Present.ly and a few others-- but Yammer was the best.

Likelihood to Renew

As long as they have a free version -- we'll use it-- and if they change the way they charge we would probably upgrade.

Likelihood to Recommend

Great tool, wish they had alternate pricing structures.

Users and Roles

150 - Marketing to program staff- but only about 20 people use it every day.

Support Headcount Required

N/a

Business Processes Supported

Internal Communications.
Chat for coworkers.
Backend Organizing.

Products Replaced

No - n/a just the web version and what's available through the free version.

Implementation

We organically implemented the product

Implementation Details / Implementation Partner

Don't know

Training Types Used

Self-taught

Ease of Microsoft Yammer Training

Yes.

Support

They are very eager to get us to pay.

Premium Support

No - We haven't implemented the paid version.

Usability

Very easy to use and integrate

Reliability and Availability

Very available

Performance

It's a simple product but it does provide value.

Future Integration Plans

Outlook

Key Negotiation Points

They won't negotiate their pricing structure so it makes it unlikely for us to purchase.