Free Version of Yammer
Nonprofit uses Yammer for internal communications and chat, and also as a platform to teach employees about social media. Product is very easy to use and provides real value, but continued access to a free version is important.
Overall Satisfaction with Microsoft Yammer
Overall Microsoft Yammer Rating
Microsoft Yammer Average8.1 Collaboration Platforms Average8 Great tool, wish they had alternate pricing structures.
What Microsoft Yammer does well
- Chat feature.
- Integrate with other programs.
- Serve as a platform to teach new users how to use social media.
- Make communications less formal than email.
Where Microsoft Yammer could improve
- No longer connects to gchat or outlook
- Makes management more difficult in the free version
ROI on Microsoft Yammer purchase
- Improving communications
- maximizing our internal power to promote intiatives
Likelihood to Renew Microsoft Yammer
As long as they have a free version -- we'll use it-- and if they change the way they charge we would probably upgrade.
Microsoft Yammer Average7.4 Collaboration Platforms Average8.2
Using Microsoft Yammer
Microsoft Yammer Users and Roles
150 - Marketing to program staff- but only about 20 people use it every day.
Microsoft Yammer Support Headcount Required
Key Microsoft Yammer Use Cases
- Internal Communications.
- Chat for coworkers.
- Backend Organizing.
Innovative Uses of Microsoft Yammer
Future Planned Uses of Microsoft Yammer
Evaluating Microsoft Yammer and Competitors
Products Replaced by Microsoft Yammer
n/a just the web version and what's available through the free version.
Microsoft Yammer Alternatives Considered
Present.ly and a few others-- but Yammer was the best.
Key Microsoft Yammer Differentiators
Microsoft Yammer Evaluation Lessons
Microsoft Yammer Implementation Rating and Lessons
Microsoft Yammer Implementation Rating and Lessons
We organically implemented the product
Microsoft Yammer Average8 Collaboration Platforms Average8.7 Microsoft Yammer Implementation Details / Implementation Partner
Microsoft Yammer Implementation Phases
Change Management Lessons
Microsoft Yammer Implementation Issues
Microsoft Yammer Training
Methods Used for Microsoft Yammer Training
Microsoft Yammer In-Person Training Rating
Microsoft Yammer Online Training Rating
Ease of Microsoft Yammer Training
Microsoft Yammer Support
Overall Support Rating for Microsoft Yammer
They are very eager to get us to pay.
Microsoft Yammer Average7 Collaboration Platforms Average7.8 Microsoft Yammer Customer Support Pros and Cons
Microsoft Yammer Premium Support
No - We haven't implemented the paid version.
Microsoft Yammer Bug Resolution
Exceptional Examples of Microsoft Yammer Support
Using Microsoft Yammer
Overall Microsoft Yammer Usability Rating
Very easy to use and integrate
Microsoft Yammer Average9 Collaboration Platforms Average7.9 Microsoft Yammer Usability Pros and Cons
Easy Tasks in Microsoft Yammer
Difficult Tasks in Microsoft Yammer
Mobile Interface Availability and Impressions
Microsoft Yammer Reliability
Microsoft Yammer Scaleability Rating
Microsoft Yammer Availability Rating
Microsoft Yammer Average8 Collaboration Platforms Average9 Microsoft Yammer Performance Rating
It's a simple product but it does provide value.
Microsoft Yammer Average9 Collaboration Platforms Average9.1
Integrating Microsoft Yammer
Ease of Integrating with Microsoft Yammer
Systems Integrated with Microsoft Yammer
Future Microsoft Yammer Integration Plans
Microsoft Yammer Integration Lessons
Relationship with Microsoft
Microsoft Pre-Sale Rating
Microsoft Post-Sale Rating
Key Negotiation Points
They won't negotiate their pricing structure so it makes it unlikely for us to purchase.
