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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lasso CRM

    Score2 out of 10
    N/AThe Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A

    Square Customers

    Score8.7 out of 10
    N/ASquare's Customer Engagement Suite, or Square Customers, is a suite of solutions that enables Square users to connect with existing customers, reach new ones, and grow relationships using tools that integrate with Square Point of Sale and Square Online.

    $0

    Pricing
    Lasso CRMSquare Customers
    Editions & Modules
    No answers on this topic
    Customer Directory
    $0
    Gift Card Starter Pack
    $2
    per card (plus 2.6% + 10¢ processing fee)
    Email Marketing
    starting $15
    per month
    Text Message Marketing
    starting at $10
    per month
    Loyalty
    starting at $45
    per month
    Quick Cards
    from 99c
    per card (plus 2.6% + 10¢ processing fee)
    Custom Cards
    from 81c
    per card (plus 2.6% + 10¢ processing fee)
    Offerings
    Pricing Offerings
    Lasso CRMSquare Customers
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Lasso CRMSquare Customers
    Sales Force Automation
    Comparison of Sales Force Automation features of Lasso CRM and Square Customers
    Feature
    Lasso CRM
    8.9
    2 Ratings
    13% above category average
    Square Customers
    7.1
    4 Ratings
    10% below category average
    Customer data management / contact management8.12 Ratings9.04 Ratings
    Workflow management6.22 Ratings8.13 Ratings
    Opportunity management10.01 Ratings4.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings9.53 Ratings
    Interaction tracking10.01 Ratings7.74 Ratings
    Territory management00 Ratings5.33 Ratings
    Contract management00 Ratings8.04 Ratings
    Quote & order management00 Ratings6.94 Ratings
    Channel / partner relationship management00 Ratings5.83 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Lasso CRM and Square Customers
    Feature
    Lasso CRM
    5.0
    1 Ratings
    43% below category average
    Square Customers
    6.8
    2 Ratings
    12% below category average
    Help desk management5.01 Ratings6.32 Ratings
    Case management00 Ratings7.32 Ratings
    Call center management00 Ratings6.82 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Lasso CRM and Square Customers
    Feature
    Lasso CRM
    9.9
    2 Ratings
    25% above category average
    Square Customers
    8.9
    2 Ratings
    14% above category average
    Lead management10.02 Ratings8.92 Ratings
    Email marketing9.92 Ratings8.92 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Lasso CRM and Square Customers
    Feature
    Lasso CRM
    8.1
    2 Ratings
    5% above category average
    Square Customers
    7.9
    3 Ratings
    3% above category average
    Task management8.12 Ratings5.73 Ratings
    Reporting8.12 Ratings8.43 Ratings
    Billing and invoicing management00 Ratings9.53 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Lasso CRM and Square Customers
    Feature
    Lasso CRM
    6.6
    2 Ratings
    15% below category average
    Square Customers
    8.7
    2 Ratings
    13% above category average
    Pipeline visualization8.01 Ratings9.02 Ratings
    Customizable reports5.22 Ratings9.02 Ratings
    Forecasting00 Ratings8.02 Ratings
    Customization
    Comparison of Customization features of Lasso CRM and Square Customers
    Feature
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Square Customers
    6.9
    2 Ratings
    10% below category average
    Custom fields5.01 Ratings3.72 Ratings
    Custom objects5.01 Ratings00 Ratings
    Scripting environment00 Ratings7.01 Ratings
    API for custom integration00 Ratings10.01 Ratings
    Security
    Comparison of Security features of Lasso CRM and Square Customers
    Feature
    Lasso CRM
    8.1
    2 Ratings
    4% below category average
    Square Customers
    9.5
    3 Ratings
    12% above category average
    Single sign-on capability8.01 Ratings10.01 Ratings
    Role-based user permissions8.12 Ratings9.03 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Lasso CRM and Square Customers
    Feature
    Lasso CRM
    8.0
    1 Ratings
    6% above category average
    Square Customers
    6.0
    1 Ratings
    23% below category average
    Marketing automation8.01 Ratings10.01 Ratings
    Compensation management00 Ratings2.01 Ratings
    Platform
    Comparison of Platform features of Lasso CRM and Square Customers
    Feature
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Square Customers
    9.0
    3 Ratings
    17% above category average
    Mobile access5.01 Ratings9.03 Ratings
    Social CRM
    Comparison of Social CRM features of Lasso CRM and Square Customers
    Feature
    Lasso CRM
    -
    Ratings
    Square Customers
    6.6
    2 Ratings
    13% below category average
    Social data00 Ratings6.32 Ratings
    Social engagement00 Ratings6.82 Ratings
    Best Alternatives
    Lasso CRMSquare Customers
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lasso CRMSquare Customers
    Likelihood to Recommend
    9.9
    (2 ratings)
    8.7
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.6
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.6
    (3 ratings)
    User Testimonials
    Lasso CRMSquare Customers
    Likelihood to Recommend
    ECI Software Solutions
    Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
    Incentivized
    Read full review
    Block, Inc (Square)
    Square is absolutely brilliant if you are just starting out and your business has both an in-person and an online component to it, as Square will solve both in-person POS and online booking/billing. Square also offers the option to create a free website for your company, though it is a very basic site, if you don't have a website yet, this is a VERY helpful option, as it takes away a huge cost. Square allowed us to be up and running in no time, taking away the need to worry about an expensive appointment-setting add-on from our current website provider (Square integrates quite nicely with our current site). Square is probably less ideal for more advanced users or companies with a need for more detailed inventory/service management. But even then, Square will more than likely be able to get the job done!
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
    • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
    • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Sales pipeline
    • Customer engagement
    • Marketing
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Connection between inventory and sales modules.
    • Calculation of commissions of representatives using the tool (not outside realtors).
    • Price revisions.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Some of the build quality on the peripherals could feel a bit better.
    • Have more options for businesses with more credit card transactions such as monthly or discounted per transaction once a certain number is reached.
    • Have functionality to allow for a typed card number without the higher fee if the software verifies there is a hardware/read error with the card.
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    No answers on this topic
    Block, Inc (Square)
    The user interface is easy to navigate - that's not always the case for some software! I look for something that is intuitive, easy to use, and doesn't take a ton of training to get up and running quickly.
    Incentivized
    Read full review
    Support Rating
    ECI Software Solutions
    No answers on this topic
    Block, Inc (Square)
    Square is mostly focused on FAQs and online support, and they do a very good job creating a rich knowledge base. But, if you are not very tech savvy, it could be easy to feel a bit overwhelmed. I would recommend that they add a direct line or chat feature to call, rather than email or Knowledge base first. This might be due to staffing issues at Square, so perhaps it is the best they can do for now.
    Incentivized
    Read full review
    Alternatives Considered
    ECI Software Solutions
    No answers on this topic
    Block, Inc (Square)
    A lot easier to use than Infusionsoft!!
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
    • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
    • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
    Incentivized
    Read full review
    Block, Inc (Square)
    • This has allowed me to accept credit / debit transactions without having to have a monthly subscription to a service and lose money on times of no to little use, allowing me to have a broader customer range as checks are risky.
    • All of my initial equipment was free and there were no startup costs so my return was immediate.
    • The small fee taken out of the transaction is very much worth the ability to accept nearly all plastic transactions.
    Incentivized
    Read full review
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