LawConnect vs. vCita

great for getting training modules administered to all employees upon their hire date. tracking completion is made easy with reports that are able to be pulled from the platform as well. the training modules are easy to follow and see completion from an employee standpoint

Incentivized

It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.

Incentivized

• compliance training
• ethics training modules
• IT training
• training completion tracking

Incentivized

• Great for online appointment bookings.
• Good for taking payments.
• Good for onboarding new clients.
• Integrates with your website.
• Integrates with Facebook Pages.

Incentivized

• some modules can be confusing when it comes time to take the quizzes

Incentivized

• Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
• Improved ease of use with forms.

Incentivized

Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).

Incentivized

I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.

Incentivized

I think the two platforms are very comparable in what they offer. LawConnect seems to have some additional perks such as reports and tracking. It also seems to offer a few more training modules

Incentivized

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.

Incentivized

• positive ROI as it's simplified our compliance and ethics training
• positively impacted our means of administering and tracking training completion across the organization

Incentivized

• I have no clue
• I'm assuming that we would not have people making appointments with us if we didn't have this service

Incentivized