What users are saying about
6 Ratings
6 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

vCita

It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.
David Cook | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

vCita
7.3
Customer data management / contact management
vCita
7.3
Workflow management
vCita
7.3

Marketing Automation

vCita
8.0
Email marketing
vCita
8.0

CRM Project Management

vCita
7.7
Billing and invoicing management
vCita
7.3
Reporting
vCita
8.0

Customization

vCita
3.9
Custom fields
vCita
6.8
API for custom integration
vCita
1.0

Platform

vCita
7.5
Mobile access
vCita
7.5

Security

vCita
9.4
Role-based user permissions
vCita
9.4

Pros

vCita

  • Very easy implementation of a contact/scheduling widget.
  • Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
  • Managing communication between individual clients is easy as well.
Josh Randall | TrustRadius Reviewer

Cons

vCita

  • Syncing with our google calendars has some flaws or is just not clear
  • Messages show unread when they have been read
Denise Deem | TrustRadius Reviewer

Alternatives Considered

vCita

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Christopher Cater | TrustRadius Reviewer

Return on Investment

vCita

  • In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
  • It's user-friendly so it makes a positive impression on my clients.
MaryLee Trettenero | TrustRadius Reviewer

Screenshots

Pricing Details

vCita

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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