Laxis vs. Luma

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Laxis
Score 7.0 out of 10
N/A
Laxis is an intelligent virtual assistant that takes notes, allowing users to focus, by capturing conversations intelligently to make meetings more productive and enjoyable. Simple transcription and personalized templates help Laxis to extract insights, action items, and key quotes from (and across) meetings. Laxis integrates with various video-conferencing solutions to increase meeting effectiveness.
$0
Luma
Score 9.2 out of 10
N/A
Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support.N/A
Pricing
LaxisLuma
Editions & Modules
Basic
$0
per month 300 free transaction minutes per month
Premium
$15.99
per month 2000 transcription minutes per month
Business
$29.99
per month 5000 transcription minutes per month
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
LaxisLuma
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.—
More Pricing Information
Community Pulse
LaxisLuma
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
LaxisLuma
Small Businesses
Intercom
Intercom
Score 8.7 out of 10
Intercom
Intercom
Score 8.7 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LaxisLuma
Likelihood to Recommend
-
(0 ratings)
8.5
(5 ratings)
User Testimonials
LaxisLuma
Likelihood to Recommend
Laxis, Inc.
No answers on this topic
Serviceaide
I can fast chat, share files, share screens, present, and collaborate on any work through a streamlined interface. it is very easy to use and accessible worldwide for meetings despite long distances between users, You can use it to meet people virtually using video and audio, making it easy to connect with people across borders. It saves a lot of time and is effective for both discussion and work meetings.
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Pros
Laxis, Inc.
No answers on this topic
Serviceaide
  • It provides quick replies to the customer with chat it has AI which determines and replies to frequently asked questions.
  • Without stating the whole sentence it understands what the user is going to express it helps to get a better approach in terms of communication stability.
  • The best part is effective and satisfactory support given by he service owners.
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Cons
Laxis, Inc.
No answers on this topic
Serviceaide
  • more accessibility
  • mprovement in the Spanish language
  • a friendlier system
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Alternatives Considered
Laxis, Inc.
No answers on this topic
Serviceaide
1. Cheaper 2. More user friendly for both the organisers and attendees 3. Better design
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Return on Investment
Laxis, Inc.
No answers on this topic
Serviceaide
  • It is a somewhat complex tool to use where the learning curve can be high, but in the long run, customer service agents feel that the work is lighter. They are able to attend and prioritize customer calls making all customers feel satisfied with our services.
  • The purchase of this software is an investment that is undoubtedly worthwhile because, in the medium and long term, the sales department will work better and will be much more productive.
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ScreenShots