TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LeadMaster

    Score8 out of 10
    N/ALeadMaster is a customer relationship management (CRM) solution focused around an online sales lead management system.

    $10

    per seat

    SAP Business ByDesign

    Score7.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.N/A
    Pricing
    LeadMasterSAP Business ByDesign
    Editions & Modules
    Lead-Xpress
    $10
    per seat
    LeadMaster Standard Edition
    $50
    per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    LeadMasterSAP Business ByDesign
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$500 hours requiredOptional
    Additional DetailsThere is no additional charge for the mobile version.SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.
    More Pricing Information
    Features
    LeadMasterSAP Business ByDesign
    Sales Force Automation
    Comparison of Sales Force Automation features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    5.9
    1 Ratings
    28% below category average
    SAP Business ByDesign
    -
    Ratings
    Customer data management / contact management7.01 Ratings00 Ratings
    Workflow management7.01 Ratings00 Ratings
    Territory management6.01 Ratings00 Ratings
    Opportunity management5.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings00 Ratings
    Contract management6.01 Ratings00 Ratings
    Quote & order management3.01 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    7.0
    1 Ratings
    10% below category average
    SAP Business ByDesign
    -
    Ratings
    Case management6.01 Ratings00 Ratings
    Call center management8.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    6.0
    1 Ratings
    25% below category average
    SAP Business ByDesign
    -
    Ratings
    Lead management6.01 Ratings00 Ratings
    Email marketing6.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    6.5
    1 Ratings
    17% below category average
    SAP Business ByDesign
    -
    Ratings
    Task management8.01 Ratings00 Ratings
    Reporting5.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    6.0
    1 Ratings
    24% below category average
    SAP Business ByDesign
    -
    Ratings
    Forecasting7.01 Ratings00 Ratings
    Pipeline visualization5.01 Ratings00 Ratings
    Customizable reports6.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    6.7
    1 Ratings
    13% below category average
    SAP Business ByDesign
    9.2
    5 Ratings
    19% above category average
    Custom fields8.01 Ratings00 Ratings
    Scripting environment6.01 Ratings00 Ratings
    API for custom integration6.01 Ratings9.24 Ratings
    Plug-ins00 Ratings9.25 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    8.0
    1 Ratings
    6% above category average
    SAP Business ByDesign
    -
    Ratings
    Marketing automation8.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    9.0
    1 Ratings
    17% above category average
    SAP Business ByDesign
    -
    Ratings
    Mobile access9.01 Ratings00 Ratings
    Security
    Comparison of Security features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    6.0
    1 Ratings
    33% below category average
    SAP Business ByDesign
    9.3
    5 Ratings
    10% above category average
    Role-based user permissions6.01 Ratings9.65 Ratings
    Single sign-on capability00 Ratings9.04 Ratings
    Payroll Management
    Comparison of Payroll Management features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    8.4
    2 Ratings
    11% above category average
    Benefit plan administration00 Ratings4.51 Ratings
    Direct deposit files00 Ratings9.11 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    9.2
    5 Ratings
    20% above category average
    Dashboards00 Ratings8.85 Ratings
    Standard reports00 Ratings9.25 Ratings
    Custom reports00 Ratings9.65 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    8.7
    5 Ratings
    12% above category average
    Accounts payable00 Ratings9.24 Ratings
    Accounts receivable00 Ratings9.24 Ratings
    Global Financial Support00 Ratings9.22 Ratings
    Primary and Secondary Ledgers00 Ratings9.22 Ratings
    Journals and Reconciliations00 Ratings8.82 Ratings
    Configurable Accounting00 Ratings9.22 Ratings
    Standardized Processes00 Ratings8.01 Ratings
    Inventory Management
    Comparison of Inventory Management features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    9.1
    4 Ratings
    13% above category average
    Inventory tracking00 Ratings9.24 Ratings
    Automatic reordering00 Ratings10.03 Ratings
    Location management00 Ratings8.03 Ratings
    Order Management
    Comparison of Order Management features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    8.5
    4 Ratings
    7% above category average
    Pricing00 Ratings9.24 Ratings
    Order entry00 Ratings9.24 Ratings
    Credit card processing00 Ratings4.51 Ratings
    Cost of goods sold00 Ratings9.24 Ratings
    Order Orchestration00 Ratings9.22 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    9.2
    3 Ratings
    19% above category average
    Billing Management00 Ratings8.83 Ratings
    Cash and Asset Management00 Ratings9.22 Ratings
    Travel & Expense Management00 Ratings10.02 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings10.01 Ratings
    Period Close00 Ratings9.22 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    9.2
    2 Ratings
    19% above category average
    Budgeting and Forecasting00 Ratings10.01 Ratings
    Project Costing00 Ratings9.22 Ratings
    Cost Capture00 Ratings9.22 Ratings
    Capital Project Management00 Ratings9.22 Ratings
    Customer Contract Compliance00 Ratings8.01 Ratings
    Project Revenue Recognition00 Ratings9.22 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    8.3
    3 Ratings
    16% above category average
    Project Planning and Scheduling00 Ratings9.23 Ratings
    Task Insight for Project Managers00 Ratings8.02 Ratings
    Project Mobile Functionality00 Ratings8.02 Ratings
    Grants Management
    Comparison of Grants Management features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    10.0
    1 Ratings
    29% above category average
    Award Lifecycle Management00 Ratings10.01 Ratings
    Procurement
    Comparison of Procurement features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    8.0
    1 Ratings
    12% above category average
    Bids Analyzed and Compared00 Ratings8.01 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.01 Ratings
    Supplier Management00 Ratings8.01 Ratings
    Logistics
    Comparison of Logistics features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    9.2
    3 Ratings
    27% above category average
    Warehouse Workforce Management00 Ratings9.22 Ratings
    Manufacturing
    Comparison of Manufacturing features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    9.0
    3 Ratings
    18% above category average
    Production Process Design00 Ratings9.23 Ratings
    Production Management00 Ratings9.23 Ratings
    Configuration Management00 Ratings8.02 Ratings
    Work Execution00 Ratings8.02 Ratings
    Manufacturing Costs00 Ratings9.23 Ratings
    Supply Chain
    Comparison of Supply Chain features of LeadMaster and SAP Business ByDesign
    Feature
    LeadMaster
    -
    Ratings
    SAP Business ByDesign
    8.6
    3 Ratings
    16% above category average
    Forecasting00 Ratings9.23 Ratings
    Inventory Planning00 Ratings9.23 Ratings
    Performance Monitoring00 Ratings8.02 Ratings
    Best Alternatives
    LeadMasterSAP Business ByDesign
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LeadMasterSAP Business ByDesign
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.6
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    LeadMasterSAP Business ByDesign
    Likelihood to Recommend
    LeadMaster
    My company works with a client who offers a SaaS solution to
    the beauty sector. We had been using Salesforce for three years but needed a
    system with lead nurturing, workflow automation, and user-friendliness that
    Salesforce lacked without a hefty monthly price tag.

    We are taking use of LeadMaster's eMarketing, automation,
    and workflow management capabilities as well as the streamlined nature of the
    Professional Edition. We've been able to better regulate the sales process and
    boost our conversion rate as a result.

    We have been very pleased with LeadMaster's customer service
    and would suggest their product without reservation.
    Incentivized
    Read full review
    SAP
    Do you plan on going public at some point? If so, this may not be the best solution for you
    Incentivized
    Read full review
    Pros
    LeadMaster
    • It has business app
    • Use the cloud based technology
    • No integrations at all
    • no communication gap
    • Software customizations as per your business and working
    • strong customer support
    Incentivized
    Read full review
    SAP
    • I like the ease of use and the implementation methodology.
    • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
    • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
    Read full review
    Cons
    LeadMaster
    • Need to give all features/access to top level designations of the company. (title based access/feature)
    • need to enhance more communication with team with real-time notifications.
    • Need to improve in deep reporting metrics
    Incentivized
    Read full review
    SAP
    • Time off request could be better. Right now, there is no option for sick time
    • It crashes often
    • Customization could be better
    Incentivized
    Read full review
    Likelihood to Renew
    LeadMaster
    No answers on this topic
    SAP
    SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
    Incentivized
    Read full review
    Usability
    LeadMaster
    My ability to more effectively manage the workflow in our office has been greatly enhanced by LeadMaster. Each member of my team is aware of the students they are responsible for recruiting and the specific process that should be followed with each and every one of them. The system also enables us to practically eliminate the use of paper in our process, which helps to reduce the number of different types of office errors.
    Incentivized
    Read full review
    SAP
    Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
    Read full review
    Support Rating
    LeadMaster
    The reason to give this rating because of the following.

    1. Assessing the efficiency of campaigns involving
    several agencies and points of contact

    2. True close loop reporting

    3. The capacity to manage a channel through the use
    of features for updating leads and pipelines.

    4. Ensuring that no leads were lost and that they
    were always assigned to someone for follow-up, whether the lead originated
    through e-marketing, the filling out of a form on a website, or even a lead
    from a trade fair

    5. Creating a seamless connection between marketing
    and lead generating
    Incentivized
    Read full review
    SAP
    The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
    Read full review
    Implementation Rating
    LeadMaster
    No answers on this topic
    SAP
    I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
    Read full review
    Alternatives Considered
    LeadMaster
    My client has been using Salesforce for the past two years,
    but they were looking for a system that would provide lead nurturing, workflow
    automation, and overall ease of use – functionality that was just not available
    within Salesforce without incurring a large, monthly fee. I'm using one of my
    clients who has been using Salesforce for the past two years.

    Because of LeadMaster's user-friendliness, robust automation
    and workflow management, and eMarketing capabilities, we have decided to employ
    the Professional Edition. As a result, we are able to better regulate the sales
    process and achieve a higher closure rate.
    Incentivized
    Read full review
    SAP
    ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
    Incentivized
    Read full review
    Return on Investment
    LeadMaster
    • To mange the vendor/customer as per services or requirement helps to improve service wise business
    • reporting helps to know the service wise sale
    • a bit communication lag between team that create a delay in closing deal.
    Incentivized
    Read full review
    SAP
    • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
    • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
    • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
    Read full review
    ScreenShots

    LeadMaster Screenshots

    Screenshot of LeadMaster Home Page showing Xtreme-Reports Advanced ReportingScreenshot of Page showing the list of accountsScreenshot of Highly customizable page showing contact details.Screenshot of Sample business rule used to assign all new incoming leads via round robin queue.

    SAP Business ByDesign Screenshots

    Screenshot of the embedded analytics of SAP Business ByDesign, which makes it possible for key users or end users to define dashboards that contain tailored reports and KPIs for their roleProduct screenshotScreenshot of some of the reports available with SAP Business ByDesign, that enable customers to create additional reports or KPIsScreenshot of the document flow, present in each business document in ByDesign, which shows a graphic of the predecessor and successor business documents as well as any associated accounting documents.Screenshot of SAP Business ByDesign's included Project Management module that is integrated with CRM to sell and bill projects, with HR to staff projects, and with SCM and SRM for procurement.Screenshot of the Financial Closing business scenario, used to perform financial period-end closing activities to ensure correct financial statements, such as Balance Sheet, Income Statement, and Cash Flow Statement. The Closing Cockpit helps to minimize the risk of missing important steps or incorrect timing.