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SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.SAP ByDesign great for companies with multiple business units[It's a] Full business management tool, used to integrate all departments into a single system. My department uses it for sales, both as a CRM tool and pipeline management. The entire organization uses the same platform for various functions. It addresses the issue of siloed information. It allows users to access a variety of information (service calls, pending orders, sales opportunities, financial balances, etc) with user controlled permissions.,Reporting- Users can slice and dice data very easily to generate the desired information views Integrating Data- Financial data and sales data reside in a single platform Help- Embedded help features, tons of online forums, chat help, etc,At times the system can be a bit tedious, what I mean by that is multiple clicks to complete a simple task. Complexity can be an issue, but the system does allow for configuration to match complexity with user role Internet Access- Cloud only system if our local internet is out, access can be challenging. We used mobile hotspots when needed and this worked fine.,8,Great tool for me as a salesman, visibility into all my accounts and contacts. Great ROI for me personally as it helps me track my business prospects. Easy access via the cloud for home, office, or on the go. Has mobile apps that are effective for simple tasks and reminders. Great community to be a part of, tons of online resources. Also, have the ability to connect with SAP directly and with partner network, there are many layers of support.,Epicor Cloud ERP, Microsoft Dynamics AX and NetSuite,Salesforce App Cloud, Outreach, HubSpotWhy we chose SAP Business ByDesignWe are using SAP ByDesign across our whole business. We needed a product that was fully integrated, from its CRM functions to project management, timesheeting, invoicing and reporting. Previously we were using a separate accounting system (MYOB), a CRM (Zoho), a timesheeting application (Timepro), a project management solution (Smartsheet). These caused massive data consistency issues with replication, invalid data and problems with billable time falling between the cracks. With SAP ByDesign we can get awesome reporting from the solution that is real-time. The value this represents is massive now that the company has more that 30 consultants.,Reporting is fantastic and is based on SAP's Business Objects design allowing a drag and drop UI for creating the fields you're interested in with the right views and filters The Project Management controls are perfectly integrated into the solution allowing tight controls and easy set-up of projects. Everything flows smoothly from creating tasks in a gantt style control to being able to be entered into a timesheet. A PM can see project health from a cockpit view and make necessary decisions.,I am waiting for ByD to fully move away from the Silverlight dependance to being full on HTML5. Apparently this will happen over the next year. There are many areas requiring multiple clicks to navigate that can be simplified. For example drilling down on expense claims; if you would like to navigate from a description to viewing a image of a receipt there could be around 8 clicks of navigation to move between the two (this is the worst case example btw),10,Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position. Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance. Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.,Netsuie and Microsoft Dynamics AXSAP BYD meets expectationsWe implemented SAP BYD to improve out quote to cash process. We used consultants to help with the implementation, which was very helpful, but did not mean we got it right the first time. Once the software was implemented, and we were able to get data out of the system, we were really able to get the benefits of the software. It has improved tracking of transactions. It has provided transparency into open transactions that should be closed. SAP has allowed the company to have one source of truth. It has allowed us to have one customer name that all departments use to book time and expenses against as well as support and service request. The biggest cons were the CRM functionality - the sales team went back to Salesforce, the multiple steps for approvals, and the multiple steps needed to enter an expense report. In addition, the mobile app for submitting expense reports is less than excellent.,It is very easy to customize settings, and process flows, but not functionality. It is easy to see what is open and what is completed. It easy to get data out of the system.,It is difficult to get reports that tie sales order (materials) with projects (labor and T&E). This has to be done in Excel. Approvals involve multiple steps. Hard to enter expense reports and review expense reports. Microsoft Silverlight is slow as opposed to Adobe Flash,9,We were able to implement the project under our $100k budget. The sales team moved back to Salesforce, which caused the company to use a separate person to enter the quotes in SAP as well as Salesforce. We have improved tracking of support costs as well as whether a customer has an active support contract or not. We have improved our inventory control for tracking changes to BOM costs or BOM items. We have better control of ensuring that only products that are on the sales order and that tie to the customer purchase order are released to the customer. Extras are controlled.,QuickBooks Enterprise Solutions,pcmrp,9SAP ByDesign is a step in the right directionSAP Business ByDesign is used by the entire organization for financial data management and CRM functionality. It allows us a consolidated, widely-accessible, and user-friendly source for all the information we need to manage the business.,Provides a complete source for financial data Allows web-based access from anywhere with service,When we first began using it, there was no function for housing budget data for comparison with actual performance. An Excel-based tool had to be created to address this glaring shortcoming. It can be slow at times,6,Increased employee efficiency,SAP Business OneByDesign is decent, but not designed for public companiesIt is our ERP system and is used primarily by finance, and logistics. It is also used by all employees for expense reimbursements.,The user interface is intuitive and easy to navigate. You can easily drill down to the accounting info that you need for each transaction. All items in a transaction are linked well (supplier invoice, delivery confirmation, payment, associated journal entries, etc.) Until the recent announcement of changing the platform, SAP was good at issuing regular updates to ByDesign.,ByDesign is not well equipped for large companies that need to be SOX-Compliant. For example, there is not a way to prevent the same person from creating and posting their own journal entries without approval. Documentation work-arounds are needed. In many instances error descriptions are not adequate to resolve a problem. Errors are caught in the Closing Cockpit, but the error descriptions are usually not specific enough to resolve the problem. Since the program is cloud based and the company is in Germany, it can be very slow to respond to requests; particularly when running large reports.,6,We have several entities in ByDesign, and the application was not able to consolidate financial reporting for all of them. We had to build a costly bolt-on application (EPM) for our consolidation, financial reporting, and forecasting needs.,NetSuite,10
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SAP Business ByDesign
33 Ratings
Score 7.2 out of 101
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SAP Business ByDesign Reviews

SAP Business ByDesign
33 Ratings
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Score 7.2 out of 101
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Brandon Knight profile photo
February 15, 2018

SAP Business ByDesign Review: "SAP ByDesign great for companies with multiple business units"

Score 8 out of 10
Vetted Review
Reseller
Review Source
[It's a] Full business management tool, used to integrate all departments into a single system. My department uses it for sales, both as a CRM tool and pipeline management. The entire organization uses the same platform for various functions. It addresses the issue of siloed information. It allows users to access a variety of information (service calls, pending orders, sales opportunities, financial balances, etc) with user controlled permissions.
  • Reporting- Users can slice and dice data very easily to generate the desired information views
  • Integrating Data- Financial data and sales data reside in a single platform
  • Help- Embedded help features, tons of online forums, chat help, etc
  • At times the system can be a bit tedious, what I mean by that is multiple clicks to complete a simple task.
  • Complexity can be an issue, but the system does allow for configuration to match complexity with user role
  • Internet Access- Cloud only system if our local internet is out, access can be challenging. We used mobile hotspots when needed and this worked fine.
Very good for manufacturing, distribution, and service industries. Great for applications where serial or lot control is needed (medical, tech components, etc). The system is very broad and can be used across the entire organization. Less appropriate for small or simple companies where the added value of such a robust system is not put to use, I mean it will work fine in that application but likely not cost effective.
Read Brandon Knight's full review
Rod Taubman profile photo
September 18, 2015

User Review: "Why we chose SAP Business ByDesign"

Score 10 out of 10
Vetted Review
Reseller
Review Source
We are using SAP ByDesign across our whole business. We needed a product that was fully integrated, from its CRM functions to project management, timesheeting, invoicing and reporting.

Previously we were using a separate accounting system (MYOB), a CRM (Zoho), a timesheeting application (Timepro), a project management solution (Smartsheet). These caused massive data consistency issues with replication, invalid data and problems with billable time falling between the cracks. With SAP ByDesign we can get awesome reporting from the solution that is real-time. The value this represents is massive now that the company has more that 30 consultants.
  • Reporting is fantastic and is based on SAP's Business Objects design allowing a drag and drop UI for creating the fields you're interested in with the right views and filters
  • The Project Management controls are perfectly integrated into the solution allowing tight controls and easy set-up of projects. Everything flows smoothly from creating tasks in a gantt style control to being able to be entered into a timesheet. A PM can see project health from a cockpit view and make necessary decisions.
  • I am waiting for ByD to fully move away from the Silverlight dependance to being full on HTML5. Apparently this will happen over the next year.
  • There are many areas requiring multiple clicks to navigate that can be simplified. For example drilling down on expense claims; if you would like to navigate from a description to viewing a image of a receipt there could be around 8 clicks of navigation to move between the two (this is the worst case example btw)
In our review of ERP for a professional services based company there is simply no other cloud ERP that comes close to SAP Business ByDesign. I believe this is the sweet spot for SAP Business ByDesign. It does have its flaws but if you're after a single enterprise solution to run your entire business this is the best platform to be on. Also, being SAP I think it will have continued strong development effort in the future so I feel that I am on the right solution that will grow with my business.
Read Rod Taubman's full review
Larry Peck, CPA profile photo
July 08, 2014

SAP Business ByDesign Review: "SAP BYD meets expectations"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We implemented SAP BYD to improve out quote to cash process. We used consultants to help with the implementation, which was very helpful, but did not mean we got it right the first time. Once the software was implemented, and we were able to get data out of the system, we were really able to get the benefits of the software. It has improved tracking of transactions. It has provided transparency into open transactions that should be closed. SAP has allowed the company to have one source of truth. It has allowed us to have one customer name that all departments use to book time and expenses against as well as support and service request. The biggest cons were the CRM functionality - the sales team went back to Salesforce, the multiple steps for approvals, and the multiple steps needed to enter an expense report. In addition, the mobile app for submitting expense reports is less than excellent.
  • It is very easy to customize settings, and process flows, but not functionality.
  • It is easy to see what is open and what is completed.
  • It easy to get data out of the system.
  • It is difficult to get reports that tie sales order (materials) with projects (labor and T&E). This has to be done in Excel.
  • Approvals involve multiple steps.
  • Hard to enter expense reports and review expense reports.
  • Microsoft Silverlight is slow as opposed to Adobe Flash
We were looking for a web based ERP system. SAP BYD satisfied this requirement. We were using three software applications before switching to SAP. We had issues with each of our previous applications having a different account name as well as the sales team selling a system as opposed to what the individual parts that the Operations team needed to deliver. SAP allowed us to have one customer name flow through the entire system from quote to cash. It also allowed us to put the appropriate products on the quote as well as our systems and those items flowed through the entire financial process.

The marketing campaigns and lead tracking were not as expected in SAP by the Sales/Marketing team and those teams eventually left SAP BYD and used another application to handle CRM functionality.
Read Larry Peck, CPA's full review
No photo available
March 27, 2015

SAP Business ByDesign Review: "SAP ByDesign is a step in the right direction"

Score 6 out of 10
Vetted Review
Verified User
Review Source
SAP Business ByDesign is used by the entire organization for financial data management and CRM functionality. It allows us a consolidated, widely-accessible, and user-friendly source for all the information we need to manage the business.
  • Provides a complete source for financial data
  • Allows web-based access from anywhere with service
  • When we first began using it, there was no function for housing budget data for comparison with actual performance. An Excel-based tool had to be created to address this glaring shortcoming.
  • It can be slow at times
If this is for a financial database tool, it is sound. If it is for financial data analysis, there needs to be some improvement.
Read this authenticated review
No photo available
July 15, 2014

SAP Business ByDesign Review: "ByDesign is decent, but not designed for public companies"

Score 6 out of 10
Vetted Review
Verified User
Review Source
It is our ERP system and is used primarily by finance, and logistics. It is also used by all employees for expense reimbursements.
  • The user interface is intuitive and easy to navigate. You can easily drill down to the accounting info that you need for each transaction.
  • All items in a transaction are linked well (supplier invoice, delivery confirmation, payment, associated journal entries, etc.)
  • Until the recent announcement of changing the platform, SAP was good at issuing regular updates to ByDesign.
  • ByDesign is not well equipped for large companies that need to be SOX-Compliant. For example, there is not a way to prevent the same person from creating and posting their own journal entries without approval. Documentation work-arounds are needed.
  • In many instances error descriptions are not adequate to resolve a problem. Errors are caught in the Closing Cockpit, but the error descriptions are usually not specific enough to resolve the problem.
  • Since the program is cloud based and the company is in Germany, it can be very slow to respond to requests; particularly when running large reports.
Do you plan on going public at some point? If so, this may not be the best solution for you.
Read this authenticated review

Feature Scorecard Summary

Benefit plan administration (1)
4.5
Direct deposit files (1)
9.1
Salary revision and increment management (1)
9.1
Reimbursement management (1)
8.2
API for custom integration (2)
8.0
Plug-ins (3)
9.0
Single sign-on capability (3)
10.0
Role-based user permissions (3)
10.0
Dashboards (3)
10.0
Standard reports (3)
10.0
Custom reports (3)
10.0
Accounts payable (2)
9.2
Accounts receivable (2)
9.2
Intercompany Accounting (1)
9
Localizations (1)
9
Enterprise Accounting (1)
9
Inventory tracking (2)
9.0
Automatic reordering (2)
9.0
Location management (2)
9.0
Manufacturing module (2)
9.0
Pricing (2)
9.0
Order entry (2)
9.0
Credit card processing (1)
4.5
Cost of goods sold (2)
9.0
End-to-end order visibility (1)
9
Order exception Resolution (1)
9
Billings Management (1)
9
Revenue Recognition (1)
9
Travel & Expense Management (1)
9
Project Planning and Scheduling (1)
10
Project Manager Dashboard (1)
10
Resource Manager Dashboard (1)
10
Task Insight for Project Managers (1)
8
Project Manager Mobile Functionality (1)
8
Inventory Visibility (1)
10
Production Process Design (1)
10
Supply Chain Business Flows (1)
10
Production Management (1)
10
Contracted Manufacturing Management (1)
10
Configuration Management (1)
10
Work Definition (1)
10
Work Execution (1)
10
Advanced Fulfillment (1)
10
Manufacturing Costs (1)
10
Forecasting (1)
10
Inventory Planning (1)
10
Multi-tier Supply Chain Planning (1)
10
Performance Monitoring (1)
10

About SAP Business ByDesign

SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain.

Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.

SAP Business ByDesign Integrations

SAP Business ByDesign Competitors