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SAP Business ByDesign

SAP Business ByDesign


What is SAP Business ByDesign?

SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a…

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Popular Features

View all 51 features
  • Role-based user permissions (5)
  • Custom reports (5)
  • Standard reports (5)
  • Dashboards (5)
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What is SAP Business ByDesign?

SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered…

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is SAP Business One?

SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

What is Sage 100cloud?

Sage 100 (or Sage 100cloud is a business management software offering a broad range of modules designed to meet the many needs of virtually any business. It encompasses financial operations and accounting, payroll, business intelligence, CRM, eBusiness, manufacturing and distribution.

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Product Demos

SAP Business ByDesign HR Demo


SAP Business ByDesign Manufacturing


SAP Business ByDesign Procure-to-Pay


Intelligent Supplier Invoice Scanning SAP Business ByDesign Cloud ERP


Supplier Invoicing Using SAP Business ByDesign: Solution Demo


Managing the Order-to-Cash Process with SAP Business ByDesign: Solution Demo

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Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Avg 7.2


This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Avg 7.3


This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Avg 8.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

Avg 7.6


Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

Avg 6.9


Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

Avg 6.9


Manufacturing solution for managing manufacturing processes and costs.

Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

Avg 7.2
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Product Details

What is SAP Business ByDesign?

SAP Business ByDesign (ByD) is a cloud enterprise resource planning software (Cloud ERP) that is sold and operated as software as a service (SaaS) by SAP SE. It is designed for small to medium-sized enterprises as well as subsidiary businesses. The software is designed to provide business processes across application areas from financials to human resources with embedded business analytics, mobility, e-learning, and support.

SAP Business ByDesign is built on the principles of a service-oriented architecture (SOA). The underlying technology is leveraging SAP's in-memory HANA database.

A comprehensive set of prepackaged integrations as well as SOAP and oData webservices ensure easy integrations to other SAP or non-SAP applications.

The main application areas:

  • Financial Management
  • Customer Relationship Management
  • Project Management and Professional Service Automation
  • Supplier Relationship Management and Procurement
  • Supply Chain Management
  • Human Resource Management
  • Fund and Grant Management
  • Business Analytics
  • Executive support and compliance management.

ByDesign is deployed in 144 countries and supports 12 languages.

SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users. The price includes hosting, unlimited storage, access to all application areas (see above), support etc.

Updates are delivered automatically four times a year with no IT staff required.

SAP Business ByDesign Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers
  • Supported: Journals and Reconciliations
  • Supported: Configurable Accounting
  • Supported: Standardized Processes

Subledger and Financial Process Features

  • Supported: Billing Management
  • Supported: Cash and Asset Management
  • Supported: Travel & Expense Management
  • Supported: Budgetary Control & Encumbrance Accounting
  • Supported: Period Close

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Automatic reordering
  • Supported: Location management

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Credit card processing
  • Supported: Cost of goods sold
  • Supported: Order Orchestration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail

Grants Management Features

  • Supported: Award Lifecycle Management

Project Financial Management Features

  • Supported: Budgeting and Forecasting
  • Supported: Project Costing
  • Supported: Cost Capture
  • Supported: Capital Project Management
  • Supported: Customer Contract Compliance
  • Supported: Project Revenue Recognition

Project Execution Management Features

  • Supported: Project Planning and Scheduling
  • Supported: Task Insight for Project Managers
  • Supported: Project Mobile Functionality
  • Supported: Definable Resource Pools

Procurement Features

  • Supported: Bids Analyzed and Compared
  • Supported: Requisitions-to-Purchase Orders Integrated
  • Supported: Supplier Management

Logistics Features

  • Supported: Warehouse Workforce Management

Manufacturing Features

  • Supported: Production Process Design
  • Supported: Production Management
  • Supported: Configuration Management
  • Supported: Work Execution
  • Supported: Manufacturing Costs

Supply Chain Features

  • Supported: Forecasting
  • Supported: Inventory Planning
  • Supported: Performance Monitoring

Additional Features

  • Supported: Lead and Opportunity Management
  • Supported: Quality Management
  • Supported: After Sales Service

SAP Business ByDesign Screenshots

Screenshot of With the embedded analytics of SAP Business ByDesign this is easily possible for key users or end users to define dashboards that contain tailored reports and KPIs for their roleScreenshot of Screenshot of SAP Business ByDesign comes with many reports pre-delivered by SAP. Customers can easily create additional reports or KPIsScreenshot of For each business document in ByDesign you can open the document flow, which shows you in a graphical the predecessor and successor business docuemnts as well as any associated accounting documents. This shows at what point you are in the entire business process.Screenshot of SAP Business ByDesign includes a Project Management module that is integrated with CRM to sell and bill projects, with HR to staff projects, and with SCM and SRM for procurement.Screenshot of The Financial Closing business scenario helps you to perform financial period-end closing activities to ensure correct financial statements, such as Balance Sheet, Income Statement, and Cash Flow Statement. The Closing Cockpit helps to minimize the risk of missing important steps or incorrect timing.Screenshot of SAP Business Bydesign is based on the most modern business process platform in the industry. The underlying functionality allows business users to configure and adapt the solution to their unique and changing needs – without requiring extensive, expensive IT resourcesScreenshot of SAP Business ByDesign provides multiple mobile Apps e.g. for time recording, expense recording, manager approvals etc. One App is the Project Cockpit that helps project managers to keep track of important tasks and to collaborate with the project team

SAP Business ByDesign Videos

See how Business ByDesign in combination with SAP Analytics cloud and SAP Hybris Revenue Cloud supports efficient decision making and implementation of new business models
3rd edition of the comprehensive video training for SAP’s integrated cloud suite. The video training provides a broad understanding about SAP's Business ByDesign solution. Starting with the SAP's motivation to become a cloud player and an introduction to cloud computing the v...
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3rd edition of the comprehensive video training for SAP’s integrated cloud suite. The video training provides a broad understanding about SAP's Business ByDesign solution. Starting with the SAP's motivation to become a cloud player and an introduction to cloud computing the v...
 Show More

Watch Customer Testimonial Overview Videos - Overview Hear from a variety from customers, how SAP Business ByDesign is helping them to digitize their business

Watch Customer Testimonial Overview Videos - Manufacturing Hear from a variety from customers in the manufacturing industry, how SAP Business ByDesign is helping them to digitize their business

Watch Customer Testimonial Overview Videos - Wholesale Distribution Hear from a variety from customers in the Wholesale & Distribution industry, how SAP Business ByDesign is helping them to digitize their business

Watch Customer Testimonial Overview Videos - Wholesale Distribution Hear from a variety from customers in the Professional Services industry, how SAP Business ByDesign is helping them to digitize their business

SAP Business ByDesign Competitors

SAP Business ByDesign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesAustralia, Austria, Belgium, Canada, China, Denmark, France, Germany, India, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, South Africa, South Korea, Spain, Switzerland, United Kingdom (UK), United States (US), Albania (Partner localized), Algeria (Partner localized), Bahrain (Partner localized), Belarus (Partner localized), Bosnia (Partner localized), Bulgaria (Partner localized), Chile (Partner localized), Columbia (Partner localized), Costa Rica (Partner localized), Croatia (Partner localized), Czech Repubilc (Partner localized), Ecuador (Partner localized), El Salvador (Partner localized), Guatemala (Partner localized), Honduras (Partner localized), Kazakhstan (Partner localized), Kuwait (Partner localized), Lebanon (Partner localized), Montenegro (Partner localized), Morocco (Partner localized), Egypt (Partner localized), Oman (Partner localized), Panama (Partner localized), Peru (Partner localized), Poland (Partner localized), Qatar (Partner localized), Romania (Partner localized), Serbia (Partner localized), Slovenia (Partner localized), Sweden (Partner localized), Ukraine (Partner localized), Thailand (Partner localized)
Supported LanguagesEnglish, German, French, Spanish, Italian, Danish, Dutch, simplified Chinese, Japanese, Korean, Polish, Hebrew

Frequently Asked Questions

SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.

NetSuite ERP, Sage Intacct, and Workday Financial Management are common alternatives for SAP Business ByDesign.

Reviewers rate Automatic reordering highest, with a score of 10.

The most common users of SAP Business ByDesign are from Mid-sized Companies (51-1,000 employees).

SAP Business ByDesign Customer Size Distribution

Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)80%
Enterprises (more than 500 employees)10%
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Reviews and Ratings


Attribute Ratings


(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
We use it to hire and terminate employees. We also use it for all of our accounting, finance, process orders, sales, opportunities, client invoices, and suppliers invoices. We also use to manage our projects. We create projects (regular projects, maintenance projects, warranty projects) and we also use it for our inventory and stock of parts/spare parts. We also use it to enter time and process our business expense reports. Finally, we use it to keep track of our time off requests for vacation or sick time.
  • Managing projects and people
  • Prepare invoices
  • Tracking/following flows
  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
It is a good tool for small and medium companies. We really like it and it is easy to use. It is good for managing and following a lot of departments in a company, from sales, projects, accounting and finance to HR management. It is one place where we see the flows of various departments of the company. Licenses can be expensive but there are many different options to choose from to get the license you need that's the best fit for each user.
Henry Winchonlong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
SAP Business ByDesign has improved our operations decreasing the time to close accounting periods and monthly reports. Mainly we implemented SAP ByDesign to replace old legacy systems. Now, we are working on our finance and logistics processes integrated and avoiding reprocess and lack of information. Our users are increasing their skills from day to day.
  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
  • Regarding the functionality, SAP Business ByDesign can improve some logistics functions and additionally should improve the data entries to update exchange rates.
  • About the licensing, there are many types of licenses and it is very confusing to distinguish them.
  • The mobile apps are confusing and they do not have the same functions as the web version.
SAP Business ByDesign is well suited for companies of services or companies that work on projects. For instance, the procure-to-pay scenario is the most useful and is very convenient for this kind of company. For some productive companies it can be complicated to use because it's difficult to connect the productive processes with sales processes.
Brandon Knight | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
[It's a] Full business management tool, used to integrate all departments into a single system. My department uses it for sales, both as a CRM tool and pipeline management. The entire organization uses the same platform for various functions. It addresses the issue of siloed information. It allows users to access a variety of information (service calls, pending orders, sales opportunities, financial balances, etc) with user controlled permissions.
  • Reporting- Users can slice and dice data very easily to generate the desired information views
  • Integrating Data- Financial data and sales data reside in a single platform
  • Help- Embedded help features, tons of online forums, chat help, etc
  • At times the system can be a bit tedious, what I mean by that is multiple clicks to complete a simple task.
  • Complexity can be an issue, but the system does allow for configuration to match complexity with user role
  • Internet Access- Cloud only system if our local internet is out, access can be challenging. We used mobile hotspots when needed and this worked fine.
Very good for manufacturing, distribution, and service industries. Great for applications where serial or lot control is needed (medical, tech components, etc). The system is very broad and can be used across the entire organization. Less appropriate for small or simple companies where the added value of such a robust system is not put to use, I mean it will work fine in that application but likely not cost effective.
Rod Taubman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
We are using SAP ByDesign across our whole business. We needed a product that was fully integrated, from its CRM functions to project management, timesheeting, invoicing and reporting.

Previously we were using a separate accounting system (MYOB), a CRM (Zoho), a timesheeting application (Timepro), a project management solution (Smartsheet). These caused massive data consistency issues with replication, invalid data and problems with billable time falling between the cracks. With SAP ByDesign we can get awesome reporting from the solution that is real-time. The value this represents is massive now that the company has more that 30 consultants.
  • Reporting is fantastic and is based on SAP's Business Objects design allowing a drag and drop UI for creating the fields you're interested in with the right views and filters
  • The Project Management controls are perfectly integrated into the solution allowing tight controls and easy set-up of projects. Everything flows smoothly from creating tasks in a gantt style control to being able to be entered into a timesheet. A PM can see project health from a cockpit view and make necessary decisions.
  • I am waiting for ByD to fully move away from the Silverlight dependance to being full on HTML5. Apparently this will happen over the next year.
  • There are many areas requiring multiple clicks to navigate that can be simplified. For example drilling down on expense claims; if you would like to navigate from a description to viewing a image of a receipt there could be around 8 clicks of navigation to move between the two (this is the worst case example btw)
In our review of ERP for a professional services based company there is simply no other cloud ERP that comes close to SAP Business ByDesign. I believe this is the sweet spot for SAP Business ByDesign. It does have its flaws but if you're after a single enterprise solution to run your entire business this is the best platform to be on. Also, being SAP I think it will have continued strong development effort in the future so I feel that I am on the right solution that will grow with my business.
Score 6 out of 10
Vetted Review
Verified User
SAP Business ByDesign is used by the entire organization for financial data management and CRM functionality. It allows us a consolidated, widely-accessible, and user-friendly source for all the information we need to manage the business.
  • Provides a complete source for financial data
  • Allows web-based access from anywhere with service
  • When we first began using it, there was no function for housing budget data for comparison with actual performance. An Excel-based tool had to be created to address this glaring shortcoming.
  • It can be slow at times
If this is for a financial database tool, it is sound. If it is for financial data analysis, there needs to be some improvement.
Score 6 out of 10
Vetted Review
Verified User
It is our ERP system and is used primarily by finance, and logistics. It is also used by all employees for expense reimbursements.
  • The user interface is intuitive and easy to navigate. You can easily drill down to the accounting info that you need for each transaction.
  • All items in a transaction are linked well (supplier invoice, delivery confirmation, payment, associated journal entries, etc.)
  • Until the recent announcement of changing the platform, SAP was good at issuing regular updates to ByDesign.
  • ByDesign is not well equipped for large companies that need to be SOX-Compliant. For example, there is not a way to prevent the same person from creating and posting their own journal entries without approval. Documentation work-arounds are needed.
  • In many instances error descriptions are not adequate to resolve a problem. Errors are caught in the Closing Cockpit, but the error descriptions are usually not specific enough to resolve the problem.
  • Since the program is cloud based and the company is in Germany, it can be very slow to respond to requests; particularly when running large reports.
Do you plan on going public at some point? If so, this may not be the best solution for you.
Larry Peck, CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We implemented SAP BYD to improve out quote to cash process. We used consultants to help with the implementation, which was very helpful, but did not mean we got it right the first time. Once the software was implemented, and we were able to get data out of the system, we were really able to get the benefits of the software. It has improved tracking of transactions. It has provided transparency into open transactions that should be closed. SAP has allowed the company to have one source of truth. It has allowed us to have one customer name that all departments use to book time and expenses against as well as support and service request. The biggest cons were the CRM functionality - the sales team went back to Salesforce, the multiple steps for approvals, and the multiple steps needed to enter an expense report. In addition, the mobile app for submitting expense reports is less than excellent.
  • It is very easy to customize settings, and process flows, but not functionality.
  • It is easy to see what is open and what is completed.
  • It easy to get data out of the system.
  • It is difficult to get reports that tie sales order (materials) with projects (labor and T&E). This has to be done in Excel.
  • Approvals involve multiple steps.
  • Hard to enter expense reports and review expense reports.
  • Microsoft Silverlight is slow as opposed to Adobe Flash
We were looking for a web based ERP system. SAP BYD satisfied this requirement. We were using three software applications before switching to SAP. We had issues with each of our previous applications having a different account name as well as the sales team selling a system as opposed to what the individual parts that the Operations team needed to deliver. SAP allowed us to have one customer name flow through the entire system from quote to cash. It also allowed us to put the appropriate products on the quote as well as our systems and those items flowed through the entire financial process.

The marketing campaigns and lead tracking were not as expected in SAP by the Sales/Marketing team and those teams eventually left SAP BYD and used another application to handle CRM functionality.
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