TrustRadius
SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.https://media.trustradius.com/product-logos/5A/kV/ZFVXXQDU9VI6.PNGSAP ByDesign great for companies with multiple business units[It's a] Full business management tool, used to integrate all departments into a single system. My department uses it for sales, both as a CRM tool and pipeline management. The entire organization uses the same platform for various functions. It addresses the issue of siloed information. It allows users to access a variety of information (service calls, pending orders, sales opportunities, financial balances, etc) with user controlled permissions.,Reporting- Users can slice and dice data very easily to generate the desired information views Integrating Data- Financial data and sales data reside in a single platform Help- Embedded help features, tons of online forums, chat help, etc,At times the system can be a bit tedious, what I mean by that is multiple clicks to complete a simple task. Complexity can be an issue, but the system does allow for configuration to match complexity with user role Internet Access- Cloud only system if our local internet is out, access can be challenging. We used mobile hotspots when needed and this worked fine.,8,Great tool for me as a salesman, visibility into all my accounts and contacts. Great ROI for me personally as it helps me track my business prospects. Easy access via the cloud for home, office, or on the go. Has mobile apps that are effective for simple tasks and reminders. Great community to be a part of, tons of online resources. Also, have the ability to connect with SAP directly and with partner network, there are many layers of support.,Epicor Cloud ERP, Microsoft Dynamics AX and NetSuite,Salesforce App Cloud, Outreach, HubSpotWhy we chose SAP Business ByDesignWe are using SAP ByDesign across our whole business. We needed a product that was fully integrated, from its CRM functions to project management, timesheeting, invoicing and reporting. Previously we were using a separate accounting system (MYOB), a CRM (Zoho), a timesheeting application (Timepro), a project management solution (Smartsheet). These caused massive data consistency issues with replication, invalid data and problems with billable time falling between the cracks. With SAP ByDesign we can get awesome reporting from the solution that is real-time. The value this represents is massive now that the company has more that 30 consultants.,Reporting is fantastic and is based on SAP's Business Objects design allowing a drag and drop UI for creating the fields you're interested in with the right views and filters The Project Management controls are perfectly integrated into the solution allowing tight controls and easy set-up of projects. Everything flows smoothly from creating tasks in a gantt style control to being able to be entered into a timesheet. A PM can see project health from a cockpit view and make necessary decisions.,I am waiting for ByD to fully move away from the Silverlight dependance to being full on HTML5. Apparently this will happen over the next year. There are many areas requiring multiple clicks to navigate that can be simplified. For example drilling down on expense claims; if you would like to navigate from a description to viewing a image of a receipt there could be around 8 clicks of navigation to move between the two (this is the worst case example btw),10,Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position. Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance. Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.,Netsuie and Microsoft Dynamics AXSAP BYD meets expectationsWe implemented SAP BYD to improve out quote to cash process. We used consultants to help with the implementation, which was very helpful, but did not mean we got it right the first time. Once the software was implemented, and we were able to get data out of the system, we were really able to get the benefits of the software. It has improved tracking of transactions. It has provided transparency into open transactions that should be closed. SAP has allowed the company to have one source of truth. It has allowed us to have one customer name that all departments use to book time and expenses against as well as support and service request. The biggest cons were the CRM functionality - the sales team went back to Salesforce, the multiple steps for approvals, and the multiple steps needed to enter an expense report. In addition, the mobile app for submitting expense reports is less than excellent.,It is very easy to customize settings, and process flows, but not functionality. It is easy to see what is open and what is completed. It easy to get data out of the system.,It is difficult to get reports that tie sales order (materials) with projects (labor and T&E). This has to be done in Excel. Approvals involve multiple steps. Hard to enter expense reports and review expense reports. Microsoft Silverlight is slow as opposed to Adobe Flash,9,We were able to implement the project under our $100k budget. The sales team moved back to Salesforce, which caused the company to use a separate person to enter the quotes in SAP as well as Salesforce. We have improved tracking of support costs as well as whether a customer has an active support contract or not. We have improved our inventory control for tracking changes to BOM costs or BOM items. We have better control of ensuring that only products that are on the sales order and that tie to the customer purchase order are released to the customer. Extras are controlled.,QuickBooks Enterprise Solutions,pcmrp,9SAP ByDesign is a step in the right directionSAP Business ByDesign is used by the entire organization for financial data management and CRM functionality. It allows us a consolidated, widely-accessible, and user-friendly source for all the information we need to manage the business.,Provides a complete source for financial data Allows web-based access from anywhere with service,When we first began using it, there was no function for housing budget data for comparison with actual performance. An Excel-based tool had to be created to address this glaring shortcoming. It can be slow at times,6,Increased employee efficiency,SAP Business OneByDesign is decent, but not designed for public companiesIt is our ERP system and is used primarily by finance, and logistics. It is also used by all employees for expense reimbursements.,The user interface is intuitive and easy to navigate. You can easily drill down to the accounting info that you need for each transaction. All items in a transaction are linked well (supplier invoice, delivery confirmation, payment, associated journal entries, etc.) Until the recent announcement of changing the platform, SAP was good at issuing regular updates to ByDesign.,ByDesign is not well equipped for large companies that need to be SOX-Compliant. For example, there is not a way to prevent the same person from creating and posting their own journal entries without approval. Documentation work-arounds are needed. In many instances error descriptions are not adequate to resolve a problem. Errors are caught in the Closing Cockpit, but the error descriptions are usually not specific enough to resolve the problem. Since the program is cloud based and the company is in Germany, it can be very slow to respond to requests; particularly when running large reports.,6,We have several entities in ByDesign, and the application was not able to consolidate financial reporting for all of them. We had to build a costly bolt-on application (EPM) for our consolidation, financial reporting, and forecasting needs.,NetSuite,10
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SAP Business ByDesign
34 Ratings
Score 7.2 out of 101
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SAP Business ByDesign Reviews

SAP Business ByDesign
34 Ratings
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Score 7.2 out of 101
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Reviews (1-5 of 5)

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Brandon Knight profile photo
February 15, 2018

SAP Business ByDesign Review: "SAP ByDesign great for companies with multiple business units"

Score 8 out of 10
Vetted Review
Reseller
Review Source
[It's a] Full business management tool, used to integrate all departments into a single system. My department uses it for sales, both as a CRM tool and pipeline management. The entire organization uses the same platform for various functions. It addresses the issue of siloed information. It allows users to access a variety of information (service calls, pending orders, sales opportunities, financial balances, etc) with user controlled permissions.
  • Reporting- Users can slice and dice data very easily to generate the desired information views
  • Integrating Data- Financial data and sales data reside in a single platform
  • Help- Embedded help features, tons of online forums, chat help, etc
  • At times the system can be a bit tedious, what I mean by that is multiple clicks to complete a simple task.
  • Complexity can be an issue, but the system does allow for configuration to match complexity with user role
  • Internet Access- Cloud only system if our local internet is out, access can be challenging. We used mobile hotspots when needed and this worked fine.
Very good for manufacturing, distribution, and service industries. Great for applications where serial or lot control is needed (medical, tech components, etc). The system is very broad and can be used across the entire organization. Less appropriate for small or simple companies where the added value of such a robust system is not put to use, I mean it will work fine in that application but likely not cost effective.
Read Brandon Knight's full review
Rod Taubman profile photo
September 18, 2015

User Review: "Why we chose SAP Business ByDesign"

Score 10 out of 10
Vetted Review
Reseller
Review Source
We are using SAP ByDesign across our whole business. We needed a product that was fully integrated, from its CRM functions to project management, timesheeting, invoicing and reporting.

Previously we were using a separate accounting system (MYOB), a CRM (Zoho), a timesheeting application (Timepro), a project management solution (Smartsheet). These caused massive data consistency issues with replication, invalid data and problems with billable time falling between the cracks. With SAP ByDesign we can get awesome reporting from the solution that is real-time. The value this represents is massive now that the company has more that 30 consultants.
  • Reporting is fantastic and is based on SAP's Business Objects design allowing a drag and drop UI for creating the fields you're interested in with the right views and filters
  • The Project Management controls are perfectly integrated into the solution allowing tight controls and easy set-up of projects. Everything flows smoothly from creating tasks in a gantt style control to being able to be entered into a timesheet. A PM can see project health from a cockpit view and make necessary decisions.
  • I am waiting for ByD to fully move away from the Silverlight dependance to being full on HTML5. Apparently this will happen over the next year.
  • There are many areas requiring multiple clicks to navigate that can be simplified. For example drilling down on expense claims; if you would like to navigate from a description to viewing a image of a receipt there could be around 8 clicks of navigation to move between the two (this is the worst case example btw)
In our review of ERP for a professional services based company there is simply no other cloud ERP that comes close to SAP Business ByDesign. I believe this is the sweet spot for SAP Business ByDesign. It does have its flaws but if you're after a single enterprise solution to run your entire business this is the best platform to be on. Also, being SAP I think it will have continued strong development effort in the future so I feel that I am on the right solution that will grow with my business.
Read Rod Taubman's full review
Larry Peck, CPA profile photo
July 08, 2014

SAP Business ByDesign Review: "SAP BYD meets expectations"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We implemented SAP BYD to improve out quote to cash process. We used consultants to help with the implementation, which was very helpful, but did not mean we got it right the first time. Once the software was implemented, and we were able to get data out of the system, we were really able to get the benefits of the software. It has improved tracking of transactions. It has provided transparency into open transactions that should be closed. SAP has allowed the company to have one source of truth. It has allowed us to have one customer name that all departments use to book time and expenses against as well as support and service request. The biggest cons were the CRM functionality - the sales team went back to Salesforce, the multiple steps for approvals, and the multiple steps needed to enter an expense report. In addition, the mobile app for submitting expense reports is less than excellent.
  • It is very easy to customize settings, and process flows, but not functionality.
  • It is easy to see what is open and what is completed.
  • It easy to get data out of the system.
  • It is difficult to get reports that tie sales order (materials) with projects (labor and T&E). This has to be done in Excel.
  • Approvals involve multiple steps.
  • Hard to enter expense reports and review expense reports.
  • Microsoft Silverlight is slow as opposed to Adobe Flash
We were looking for a web based ERP system. SAP BYD satisfied this requirement. We were using three software applications before switching to SAP. We had issues with each of our previous applications having a different account name as well as the sales team selling a system as opposed to what the individual parts that the Operations team needed to deliver. SAP allowed us to have one customer name flow through the entire system from quote to cash. It also allowed us to put the appropriate products on the quote as well as our systems and those items flowed through the entire financial process.

The marketing campaigns and lead tracking were not as expected in SAP by the Sales/Marketing team and those teams eventually left SAP BYD and used another application to handle CRM functionality.
Read Larry Peck, CPA's full review
No photo available
March 27, 2015

SAP Business ByDesign Review: "SAP ByDesign is a step in the right direction"

Score 6 out of 10
Vetted Review
Verified User
Review Source
SAP Business ByDesign is used by the entire organization for financial data management and CRM functionality. It allows us a consolidated, widely-accessible, and user-friendly source for all the information we need to manage the business.
  • Provides a complete source for financial data
  • Allows web-based access from anywhere with service
  • When we first began using it, there was no function for housing budget data for comparison with actual performance. An Excel-based tool had to be created to address this glaring shortcoming.
  • It can be slow at times
If this is for a financial database tool, it is sound. If it is for financial data analysis, there needs to be some improvement.
Read this authenticated review
No photo available
July 15, 2014

SAP Business ByDesign Review: "ByDesign is decent, but not designed for public companies"

Score 6 out of 10
Vetted Review
Verified User
Review Source
It is our ERP system and is used primarily by finance, and logistics. It is also used by all employees for expense reimbursements.
  • The user interface is intuitive and easy to navigate. You can easily drill down to the accounting info that you need for each transaction.
  • All items in a transaction are linked well (supplier invoice, delivery confirmation, payment, associated journal entries, etc.)
  • Until the recent announcement of changing the platform, SAP was good at issuing regular updates to ByDesign.
  • ByDesign is not well equipped for large companies that need to be SOX-Compliant. For example, there is not a way to prevent the same person from creating and posting their own journal entries without approval. Documentation work-arounds are needed.
  • In many instances error descriptions are not adequate to resolve a problem. Errors are caught in the Closing Cockpit, but the error descriptions are usually not specific enough to resolve the problem.
  • Since the program is cloud based and the company is in Germany, it can be very slow to respond to requests; particularly when running large reports.
Do you plan on going public at some point? If so, this may not be the best solution for you.
Read this authenticated review

Feature Scorecard Summary

Benefit plan administration (1)
4.5
Direct deposit files (1)
9.1
Salary revision and increment management (1)
9.1
Reimbursement management (1)
8.2
API for custom integration (2)
8.0
Plug-ins (3)
9.0
Single sign-on capability (3)
10.0
Role-based user permissions (3)
10.0
Dashboards (3)
10.0
Standard reports (3)
10.0
Custom reports (3)
10.0
Accounts payable (2)
9.2
Accounts receivable (2)
9.2
Intercompany Accounting (1)
9
Localizations (1)
9
Enterprise Accounting (1)
9
Inventory tracking (2)
9.0
Automatic reordering (2)
9.0
Location management (2)
9.0
Manufacturing module (2)
9.0
Pricing (2)
9.0
Order entry (2)
9.0
Credit card processing (1)
4.5
Cost of goods sold (2)
9.0
End-to-end order visibility (1)
9
Order exception Resolution (1)
9
Billings Management (1)
9
Revenue Recognition (1)
9
Travel & Expense Management (1)
9
Project Planning and Scheduling (1)
10
Project Manager Dashboard (1)
10
Resource Manager Dashboard (1)
10
Task Insight for Project Managers (1)
8
Project Manager Mobile Functionality (1)
8
Inventory Visibility (1)
10
Production Process Design (1)
10
Supply Chain Business Flows (1)
10
Production Management (1)
10
Contracted Manufacturing Management (1)
10
Configuration Management (1)
10
Work Definition (1)
10
Work Execution (1)
10
Advanced Fulfillment (1)
10
Manufacturing Costs (1)
10
Forecasting (1)
10
Inventory Planning (1)
10
Multi-tier Supply Chain Planning (1)
10
Performance Monitoring (1)
10

About SAP Business ByDesign

SAP Business ByDesign (ByD) is a cloud enterprise resource planning software (Cloud ERP) that is sold and operated as software as a service (SaaS) by SAP SE. It is designed for small to medium-sized enterprises as well as subsidiary businesses. The software is designed to provide business processes across application areas from financials to human resources with embedded business analytics, mobility, e-learning, and support.

SAP Business ByDesign is built on the principles of a service-oriented architecture (SOA). The underlying technology is leveraging SAP's in-memory HANA database.

A comprehensive set of prepackaged integrations as well as SOAP and oData webservices ensure easy integrations to other SAP or non-SAP applications.

The main application areas:

  • Financial Management
  • Customer Relationship Management
  • Project Management and Professional Service Automation
  • Supplier Relationship Management and Procurement
  • Supply Chain Management
  • Human Resource Management
  • Fund and Grant Management
  • Business Analytics
  • Executive support and compliance management.

ByDesign is deployed in 144 countries and supports 12 languages.

SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users. The price includes hosting, unlimited storage, access to all application areas (see above), support etc.

Updates are delivered automatically four times a year with no IT staff required.

SAP Business ByDesign Features

General Ledger and Configurable Accounting Features
Has featureAccounts payable
Has featureAccounts receivable
Has featureGlobal Financial Support
Has featurePrimary and Secondary Ledgers
Has featureIntercompany Accounting
Has featureLocalizations
Has featureJournals and Reconciliations
Has featureEnterprise Accounting
Has featureConfigurable Accounting
Has featureCentralized Rules Framework
Has featureStandardized Processes
Subledger and Financial Process Features
Has featureAutomated Invoice Processing
Has featureShared Services Payments
Has featureBillings Management
Has featureCustomer Receipt Applications
Has featureCustomer Collections
Has featureRevenue Recognition
Has featureCash Management
Has featureAsset Management
Has featureTravel & Expense Management
Has featureBudgetary Control & Encumbrance Accounting
Has featurePeriod Close
Has featureTransactions Tax
Has featureSubledger Reconciliations
Does not have feature3rd Party Accounting Systems
Inventory Management Features
Has featureInventory tracking
Has featureAutomatic reordering
Has featureLocation management
Has featureManufacturing module
Order Management Features
Has featurePricing
Has featureOrder entry
Has featureCredit card processing
Has featureCost of goods sold
Has featureOrder Orchestration
Has featureEnd-to-end order visibility
Has featureOrder exception Resolution
Payroll Management Features
Does not have featurePay calculation
Does not have featureBenefit plan administration
Does not have featureDirect deposit files
Has featureSalary revision and increment management
Has featureReimbursement management
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Has featureCustom reports
Customization Features
Has featureAPI for custom integration
Has featurePlug-ins
Security Features
Has featureRole-based user permissions
Has featureSingle sign-on capability
Has featureMulti-factor authentication
Has featureUser-level audit trail
Grants Management Features
Has featureAward Lifecycle Management
Has featureSpending Control
Has featureIndirect Cost Management
Has featureBilling
Project Financial Management Features
Has featureBudgeting and Forecasting
Has featureProject Costing
Has featureCost Capture
Has featureCapital Project Management
Has featureCustomer Invoicing
Has featureCustomer Contract Compliance
Has featureProject Revenue Recognition
Has featureProject Financial Performance Analysis
Has featureProject Financials Dashboard
Has featureReal-time Financial Reporting
Has featureEmbedded Business Intelligence
Has featureProject Planning Collaboration
Project Execution Management Features
Has featureProject Planning and Scheduling
Has featureProject Manager Dashboard
Has featureResource Manager Dashboard
Has featureTask Insight for Project Managers
Has featureProject Manager Mobile Functionality
Has featureTeam Member Task Collaboration
Has featureTeam Member Mobile Functionality
Has featureProject Candidate Search
Does not have featureProject Candidate Comparison and Analysis
Has featureDefineable Resource Pools
Has featureDefineable Resource Pools
Has featureTalent Profiles
Has featureReal-Time Project Reporting
Has featureAbsence Management
Does not have featureProduct Lifecycle Management
Procurement Features
Does not have featureSourcing Team Collaboration
Has featureSourcing Analysis
Has featureBids Analyzed and Compared
Has featureCatalog Shopping E-Commerce for Employees
Does not have featureContract Authoring
Does not have featureContract Compliance Management
Does not have featureContract History
Does not have featureContract Renewal Automation
Does not have featureContract Repository
Does not have featureContract Standardization and Enforcement
Does not have featureElectronic Signatures
Has featureInvoice Automated Matching
Does not have featurePurchasing Risk and Compliance Management
Has featureRequisitions-to-Purchase Orders Integrated
Has featureSpend Compliance Management
Does not have featureSupplier Assessment
Does not have featureSupplier Communication and Collaboration
Has featureSupplier Management
Does not have featureSupplier Portal
Risk Management Features
Does not have featureRisk Repository
Does not have featureControl Management
Does not have featureControl Mapping
Does not have featureControl Efficiency Assessments
Does not have featureAutomated Control Assessments
Does not have featureAssessment Capture
Does not have featureIssue Detection
Does not have featureAutomatic Notification
Does not have featureRemediation and Certification
Logistics Features
Does not have featureTransportation Planning and Optimization
Does not have featureTransportation Sourcing Management
Does not have featureTransportation Process Integration
Does not have featureTransportation Execution Management
Does not have featureFreight Payment Automation
Does not have featureTrade Management
Does not have featureTrade Regulatory Compliance Management
Does not have featureCustoms Entry Management
Does not have featureCustoms Document Management
Does not have featureCustoms Document Collaboration
Does not have featureFulfillment Management
Has featureInventory Visibility
Has featureWarehouse Workforce Management
Manufacturing Features
Has featureProduction Process Design
Has featureSupply Chain Business Flows
Has featureProduction Management
Does not have featureContracted Manufacturing Management
Has featureConfiguration Management
Does not have featureWork Definition
Has featureWork Execution
Has featureAdvanced Fulfillment
Has featureManufacturing Costs
Supply Chain Features
Has featureForecasting
Has featureInventory Planning
Has featureMulti-tier Supply Chain Planning
Has featurePerformance Monitoring
Product Lifecycle Management Features
Does not have featureIdeation Management
Does not have featureRequirements Management
Does not have featureProposal Management
Does not have featureInnovation Portfolio Management
Does not have featureProduct Master Data Management
Does not have featureVendor Portal
Does not have featureProject Portfolio Management
Additional Features
Has featureLead and Opportunity Management
Has featureQuality Management
Has featureAfter Sales Service

SAP Business ByDesign Screenshots

SAP Business ByDesign Integrations

SAP Business ByDesign Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?Optional

SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

SAP Business ByDesign Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
10%
Mid-Size Companies (51-500 employees)
80%
Enterprises (> 500 employees)
10%

SAP Business ByDesign Support Options

 Free Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

SAP Business ByDesign Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Mobile Web
Supported Countries:Australia, Austria, Belgium, Canada, China, Denmark, France, Germany, India, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, South Africa, South Korea, Spain, Switzerland, United Kingdom (UK), United States (US), Albania (Partner localized), Algeria (Partner localized), Bahrain (Partner localized), Belarus (Partner localized), Bosnia (Partner localized), Bulgaria (Partner localized), Chile (Partner localized), Columbia (Partner localized), Costa Rica (Partner localized), Croatia (Partner localized), Czech Repubilc (Partner localized), Ecuador (Partner localized), El Salvador (Partner localized), Guatemala (Partner localized), Honduras (Partner localized), Kazakhstan (Partner localized), Kuwait (Partner localized), Lebanon (Partner localized), Montenegro (Partner localized), Morocco (Partner localized), Egypt (Partner localized), Oman (Partner localized), Panama (Partner localized), Peru (Partner localized), Poland (Partner localized), Qatar (Partner localized), Romania (Partner localized), Serbia (Partner localized), Slovenia (Partner localized), Sweden (Partner localized), Ukraine (Partner localized), Thailand (Partner localized)
Supported Languages: English, German, French, Spanish, Italian, Danish, Dutch, simplified Chinese, Japanese, Korean, Polish, Hebrew