SAP Business ByDesign Reviews

47 Ratings
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Score 8.7 out of 100

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Reviews (1-7 of 7)

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November 14, 2019
Henry Winchonlong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
SAP Business ByDesign has improved our operations decreasing the time to close accounting periods and monthly reports. Mainly we implemented SAP ByDesign to replace old legacy systems. Now, we are working on our finance and logistics processes integrated and avoiding reprocess and lack of information. Our users are increasing their skills from day to day.
  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
  • Regarding the functionality, SAP Business ByDesign can improve some logistics functions and additionally should improve the data entries to update exchange rates.
  • About the licensing, there are many types of licenses and it is very confusing to distinguish them.
  • The mobile apps are confusing and they do not have the same functions as the web version.
SAP Business ByDesign is well suited for companies of services or companies that work on projects. For instance, the procure-to-pay scenario is the most useful and is very convenient for this kind of company. For some productive companies it can be complicated to use because it's difficult to connect the productive processes with sales processes.
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident.
Read Henry Winchonlong's full review
December 03, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it to hire and terminate employees. We also use it for all of our accounting, finance, process orders, sales, opportunities, client invoices, and suppliers invoices. We also use to manage our projects. We create projects (regular projects, maintenance projects, warranty projects) and we also use it for our inventory and stock of parts/spare parts. We also use it to enter time and process our business expense reports. Finally, we use it to keep track of our time off requests for vacation or sick time.
  • Managing projects and people
  • Prepare invoices
  • Tracking/following flows
  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
It is a good tool for small and medium companies. We really like it and it is easy to use. It is good for managing and following a lot of departments in a company, from sales, projects, accounting and finance to HR management. It is one place where we see the flows of various departments of the company. Licenses can be expensive but there are many different options to choose from to get the license you need that's the best fit for each user.
Read this authenticated review
February 15, 2018
Brandon Knight | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source
[It's a] Full business management tool, used to integrate all departments into a single system. My department uses it for sales, both as a CRM tool and pipeline management. The entire organization uses the same platform for various functions. It addresses the issue of siloed information. It allows users to access a variety of information (service calls, pending orders, sales opportunities, financial balances, etc) with user controlled permissions.
  • Reporting- Users can slice and dice data very easily to generate the desired information views
  • Integrating Data- Financial data and sales data reside in a single platform
  • Help- Embedded help features, tons of online forums, chat help, etc
  • At times the system can be a bit tedious, what I mean by that is multiple clicks to complete a simple task.
  • Complexity can be an issue, but the system does allow for configuration to match complexity with user role
  • Internet Access- Cloud only system if our local internet is out, access can be challenging. We used mobile hotspots when needed and this worked fine.
Very good for manufacturing, distribution, and service industries. Great for applications where serial or lot control is needed (medical, tech components, etc). The system is very broad and can be used across the entire organization. Less appropriate for small or simple companies where the added value of such a robust system is not put to use, I mean it will work fine in that application but likely not cost effective.
Read Brandon Knight's full review
September 18, 2015
Rod Taubman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
We are using SAP ByDesign across our whole business. We needed a product that was fully integrated, from its CRM functions to project management, timesheeting, invoicing and reporting.

Previously we were using a separate accounting system (MYOB), a CRM (Zoho), a timesheeting application (Timepro), a project management solution (Smartsheet). These caused massive data consistency issues with replication, invalid data and problems with billable time falling between the cracks. With SAP ByDesign we can get awesome reporting from the solution that is real-time. The value this represents is massive now that the company has more that 30 consultants.
  • Reporting is fantastic and is based on SAP's Business Objects design allowing a drag and drop UI for creating the fields you're interested in with the right views and filters
  • The Project Management controls are perfectly integrated into the solution allowing tight controls and easy set-up of projects. Everything flows smoothly from creating tasks in a gantt style control to being able to be entered into a timesheet. A PM can see project health from a cockpit view and make necessary decisions.
  • I am waiting for ByD to fully move away from the Silverlight dependance to being full on HTML5. Apparently this will happen over the next year.
  • There are many areas requiring multiple clicks to navigate that can be simplified. For example drilling down on expense claims; if you would like to navigate from a description to viewing a image of a receipt there could be around 8 clicks of navigation to move between the two (this is the worst case example btw)
In our review of ERP for a professional services based company there is simply no other cloud ERP that comes close to SAP Business ByDesign. I believe this is the sweet spot for SAP Business ByDesign. It does have its flaws but if you're after a single enterprise solution to run your entire business this is the best platform to be on. Also, being SAP I think it will have continued strong development effort in the future so I feel that I am on the right solution that will grow with my business.
Read Rod Taubman's full review
July 08, 2014
Larry Peck, CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We implemented SAP BYD to improve out quote to cash process. We used consultants to help with the implementation, which was very helpful, but did not mean we got it right the first time. Once the software was implemented, and we were able to get data out of the system, we were really able to get the benefits of the software. It has improved tracking of transactions. It has provided transparency into open transactions that should be closed. SAP has allowed the company to have one source of truth. It has allowed us to have one customer name that all departments use to book time and expenses against as well as support and service request. The biggest cons were the CRM functionality - the sales team went back to Salesforce, the multiple steps for approvals, and the multiple steps needed to enter an expense report. In addition, the mobile app for submitting expense reports is less than excellent.
  • It is very easy to customize settings, and process flows, but not functionality.
  • It is easy to see what is open and what is completed.
  • It easy to get data out of the system.
  • It is difficult to get reports that tie sales order (materials) with projects (labor and T&E). This has to be done in Excel.
  • Approvals involve multiple steps.
  • Hard to enter expense reports and review expense reports.
  • Microsoft Silverlight is slow as opposed to Adobe Flash
We were looking for a web based ERP system. SAP BYD satisfied this requirement. We were using three software applications before switching to SAP. We had issues with each of our previous applications having a different account name as well as the sales team selling a system as opposed to what the individual parts that the Operations team needed to deliver. SAP allowed us to have one customer name flow through the entire system from quote to cash. It also allowed us to put the appropriate products on the quote as well as our systems and those items flowed through the entire financial process.

The marketing campaigns and lead tracking were not as expected in SAP by the Sales/Marketing team and those teams eventually left SAP BYD and used another application to handle CRM functionality.
Read Larry Peck, CPA's full review
March 27, 2015
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
SAP Business ByDesign is used by the entire organization for financial data management and CRM functionality. It allows us a consolidated, widely-accessible, and user-friendly source for all the information we need to manage the business.
  • Provides a complete source for financial data
  • Allows web-based access from anywhere with service
  • When we first began using it, there was no function for housing budget data for comparison with actual performance. An Excel-based tool had to be created to address this glaring shortcoming.
  • It can be slow at times
If this is for a financial database tool, it is sound. If it is for financial data analysis, there needs to be some improvement.
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July 15, 2014
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
It is our ERP system and is used primarily by finance, and logistics. It is also used by all employees for expense reimbursements.
  • The user interface is intuitive and easy to navigate. You can easily drill down to the accounting info that you need for each transaction.
  • All items in a transaction are linked well (supplier invoice, delivery confirmation, payment, associated journal entries, etc.)
  • Until the recent announcement of changing the platform, SAP was good at issuing regular updates to ByDesign.
  • ByDesign is not well equipped for large companies that need to be SOX-Compliant. For example, there is not a way to prevent the same person from creating and posting their own journal entries without approval. Documentation work-arounds are needed.
  • In many instances error descriptions are not adequate to resolve a problem. Errors are caught in the Closing Cockpit, but the error descriptions are usually not specific enough to resolve the problem.
  • Since the program is cloud based and the company is in Germany, it can be very slow to respond to requests; particularly when running large reports.
Do you plan on going public at some point? If so, this may not be the best solution for you.
Read this authenticated review

Feature Scorecard Summary

Benefit plan administration (1)
Direct deposit files (1)
Salary revision and increment management (2)
Reimbursement management (2)
API for custom integration (4)
Plug-ins (5)
Single sign-on capability (4)
Role-based user permissions (5)
Dashboards (5)
Standard reports (5)
Custom reports (5)
Accounts payable (4)
Accounts receivable (4)
Global Financial Support (2)
Primary and Secondary Ledgers (2)
Intercompany Accounting (3)
Localizations (3)
Journals and Reconciliations (2)
Enterprise Accounting (3)
Configurable Accounting (2)
Centralized Rules Framework (1)
Standardized Processes (1)
Inventory tracking (4)
Automatic reordering (3)
Location management (3)
Manufacturing module (2)
Pricing (4)
Order entry (4)
Credit card processing (1)
Cost of goods sold (4)
Order Orchestration (2)
End-to-end order visibility (2)
Order exception Resolution (2)
Automated Invoice Processing (2)
Shared Services Payments (2)
Billings Management (3)
Customer Receipt Applications (2)
Customer Collections (2)
Revenue Recognition (3)
Cash Management (2)
Asset Management (2)
Travel & Expense Management (2)
Budgetary Control & Encumbrance Accounting (1)
Period Close (2)
Transactions Tax (1)
Subledger Reconciliations (2)
Budgeting and Forecasting (1)
Project Costing (2)
Cost Capture (2)
Capital Project Management (2)
Customer Invoicing (2)
Customer Contract Compliance (1)
Project Revenue Recognition (2)
Project Financial Performance Analysis (2)
Project Financials Dashboard (2)
Real-time Financial Reporting (2)
Embedded Business Intelligence (2)
Project Planning Collaboration (2)
Project Planning and Scheduling (3)
Project Manager Dashboard (3)
Resource Manager Dashboard (2)
Task Insight for Project Managers (2)
Project Manager Mobile Functionality (2)
Team Member Task Collaboration (1)
Real-Time Project Reporting (1)
Award Lifecycle Management (1)
Spending Control (1)
Billing (1)
Sourcing Analysis (1)
Bids Analyzed and Compared (1)
Invoice Automated Matching (1)
Requisitions-to-Purchase Orders Integrated (1)
Spend Compliance Management (1)
Supplier Management (1)
Inventory Visibility (3)
Warehouse Workforce Management (2)
Production Process Design (3)
Supply Chain Business Flows (3)
Production Management (3)
Contracted Manufacturing Management (1)
Configuration Management (2)
Work Definition (1)
Work Execution (2)
Advanced Fulfillment (2)
Manufacturing Costs (3)
Forecasting (3)
Inventory Planning (3)
Multi-tier Supply Chain Planning (2)
Performance Monitoring (2)

What is SAP Business ByDesign?

SAP Business ByDesign (ByD) is a cloud enterprise resource planning software (Cloud ERP) that is sold and operated as software as a service (SaaS) by SAP SE. It is designed for small to medium-sized enterprises as well as subsidiary businesses. The software is designed to provide business processes across application areas from financials to human resources with embedded business analytics, mobility, e-learning, and support.

SAP Business ByDesign is built on the principles of a service-oriented architecture (SOA). The underlying technology is leveraging SAP's in-memory HANA database.

A comprehensive set of prepackaged integrations as well as SOAP and oData webservices ensure easy integrations to other SAP or non-SAP applications.

The main application areas:

  • Financial Management
  • Customer Relationship Management
  • Project Management and Professional Service Automation
  • Supplier Relationship Management and Procurement
  • Supply Chain Management
  • Human Resource Management
  • Fund and Grant Management
  • Business Analytics
  • Executive support and compliance management.

ByDesign is deployed in 144 countries and supports 12 languages.

SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users. The price includes hosting, unlimited storage, access to all application areas (see above), support etc.

Updates are delivered automatically four times a year with no IT staff required.

SAP Business ByDesign Features

General Ledger and Configurable Accounting Features

Has featureAccounts payable
Has featureAccounts receivable
Has featureGlobal Financial Support
Has featurePrimary and Secondary Ledgers
Has featureIntercompany Accounting
Has featureLocalizations
Has featureJournals and Reconciliations
Has featureEnterprise Accounting
Has featureConfigurable Accounting
Has featureCentralized Rules Framework
Has featureStandardized Processes

Subledger and Financial Process Features

Has featureAutomated Invoice Processing
Has featureShared Services Payments
Has featureBillings Management
Has featureCustomer Receipt Applications
Has featureCustomer Collections
Has featureRevenue Recognition
Has featureCash Management
Has featureAsset Management
Has featureTravel & Expense Management
Has featureBudgetary Control & Encumbrance Accounting
Has featurePeriod Close
Has featureTransactions Tax
Has featureSubledger Reconciliations

Inventory Management Features

Has featureInventory tracking
Has featureAutomatic reordering
Has featureLocation management
Has featureManufacturing module

Order Management Features

Has featurePricing
Has featureOrder entry
Has featureCredit card processing
Has featureCost of goods sold
Has featureOrder Orchestration
Has featureEnd-to-end order visibility
Has featureOrder exception Resolution

Payroll Management Features

Has featureSalary revision and increment management
Has featureReimbursement management

Reporting & Analytics Features

Has featureDashboards
Has featureStandard reports
Has featureCustom reports

Customization Features

Has featureAPI for custom integration
Has featurePlug-ins

Security Features

Has featureRole-based user permissions
Has featureSingle sign-on capability
Has featureMulti-factor authentication
Has featureUser-level audit trail

Grants Management Features

Has featureAward Lifecycle Management
Has featureSpending Control
Has featureIndirect Cost Management
Has featureBilling

Project Financial Management Features

Has featureBudgeting and Forecasting
Has featureProject Costing
Has featureCost Capture
Has featureCapital Project Management
Has featureCustomer Invoicing
Has featureCustomer Contract Compliance
Has featureProject Revenue Recognition
Has featureProject Financial Performance Analysis
Has featureProject Financials Dashboard
Has featureReal-time Financial Reporting
Has featureEmbedded Business Intelligence
Has featureProject Planning Collaboration

Project Execution Management Features

Has featureProject Planning and Scheduling
Has featureProject Manager Dashboard
Has featureResource Manager Dashboard
Has featureTask Insight for Project Managers
Has featureProject Manager Mobile Functionality
Has featureTeam Member Task Collaboration
Has featureTeam Member Mobile Functionality
Has featureProject Candidate Search
Has featureDefineable Resource Pools
Has featureDefineable Resource Pools
Has featureTalent Profiles
Has featureReal-Time Project Reporting
Has featureAbsence Management

Procurement Features

Has featureSourcing Analysis
Has featureBids Analyzed and Compared
Has featureCatalog Shopping E-Commerce for Employees
Has featureInvoice Automated Matching
Has featureRequisitions-to-Purchase Orders Integrated
Has featureSpend Compliance Management
Has featureSupplier Management

Logistics Features

Has featureInventory Visibility
Has featureWarehouse Workforce Management

Manufacturing Features

Has featureProduction Process Design
Has featureSupply Chain Business Flows
Has featureProduction Management
Has featureConfiguration Management
Has featureWork Execution
Has featureAdvanced Fulfillment
Has featureManufacturing Costs

Supply Chain Features

Has featureForecasting
Has featureInventory Planning
Has featureMulti-tier Supply Chain Planning
Has featurePerformance Monitoring
Additional Features
Has featureLead and Opportunity Management
Has featureQuality Management
Has featureAfter Sales Service

SAP Business ByDesign Screenshots

SAP Business ByDesign Videos (8)

Visit to watch SAP Business ByDesign video.

Watch Customer Testimonial Overview Videos - Overview Hear from a variety from customers, how SAP Business ByDesign is helping them to digitize their business

Watch Customer Testimonial Overview Videos - Manufacturing Hear from a variety from customers in the manufacturing industry, how SAP Business ByDesign is helping them to digitize their business

Watch Customer Testimonial Overview Videos - Wholesale Distribution Hear from a variety from customers in the Wholesale & Distribution industry, how SAP Business ByDesign is helping them to digitize their business

Watch Customer Testimonial Overview Videos - Wholesale Distribution Hear from a variety from customers in the Professional Services industry, how SAP Business ByDesign is helping them to digitize their business

SAP Business ByDesign Downloadables

SAP Business ByDesign Integrations

SAP Business ByDesign Competitors

SAP Business ByDesign Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Optional

SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

SAP Business ByDesign Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

SAP Business ByDesign Support Options

 Free Version
Live Chat
Social Media
Video Tutorials / Webinar

SAP Business ByDesign Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Mobile Web
Supported Countries:Australia, Austria, Belgium, Canada, China, Denmark, France, Germany, India, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, South Africa, South Korea, Spain, Switzerland, United Kingdom (UK), United States (US), Albania (Partner localized), Algeria (Partner localized), Bahrain (Partner localized), Belarus (Partner localized), Bosnia (Partner localized), Bulgaria (Partner localized), Chile (Partner localized), Columbia (Partner localized), Costa Rica (Partner localized), Croatia (Partner localized), Czech Repubilc (Partner localized), Ecuador (Partner localized), El Salvador (Partner localized), Guatemala (Partner localized), Honduras (Partner localized), Kazakhstan (Partner localized), Kuwait (Partner localized), Lebanon (Partner localized), Montenegro (Partner localized), Morocco (Partner localized), Egypt (Partner localized), Oman (Partner localized), Panama (Partner localized), Peru (Partner localized), Poland (Partner localized), Qatar (Partner localized), Romania (Partner localized), Serbia (Partner localized), Slovenia (Partner localized), Sweden (Partner localized), Ukraine (Partner localized), Thailand (Partner localized)
Supported Languages: English, German, French, Spanish, Italian, Danish, Dutch, simplified Chinese, Japanese, Korean, Polish, Hebrew

Frequently Asked Questions

What is SAP Business ByDesign?

SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.

What is SAP Business ByDesign's best feature?

Reviewers rate Automatic reordering highest, with a score of 10.

Who uses SAP Business ByDesign?

The most common users of SAP Business ByDesign are from Mid-size Companies and the Information Technology & Services industry.