ByDesign is decent, but not designed for public companies
Anonymous | TrustRadius Reviewer
July 15, 2014

ByDesign is decent, but not designed for public companies

Score 6 out of 10
Vetted Review
Verified User
Review Source

Software Version

Various versions over time

Modules Used

  • Complete ERP

Overall Satisfaction with SAP Business ByDesign

It is our ERP system and is used primarily by finance, and logistics. It is also used by all employees for expense reimbursements.
  • The user interface is intuitive and easy to navigate. You can easily drill down to the accounting info that you need for each transaction.
  • All items in a transaction are linked well (supplier invoice, delivery confirmation, payment, associated journal entries, etc.)
  • Until the recent announcement of changing the platform, SAP was good at issuing regular updates to ByDesign.
  • ByDesign is not well equipped for large companies that need to be SOX-Compliant. For example, there is not a way to prevent the same person from creating and posting their own journal entries without approval. Documentation work-arounds are needed.
  • In many instances error descriptions are not adequate to resolve a problem. Errors are caught in the Closing Cockpit, but the error descriptions are usually not specific enough to resolve the problem.
  • Since the program is cloud based and the company is in Germany, it can be very slow to respond to requests; particularly when running large reports.
  • We have several entities in ByDesign, and the application was not able to consolidate financial reporting for all of them. We had to build a costly bolt-on application (EPM) for our consolidation, financial reporting, and forecasting needs.
By Design was selected before I joined the company. Recently I have started working with NetSuite, which has its strengths and weaknesses as well, but is easier to customize to your business needs.
Do you plan on going public at some point? If so, this may not be the best solution for you.

Using SAP Business ByDesign

We have invested so much time and resources into building our business processes around this system, that it is very unlikely we would switch at this point.