LeonardoMD (Discontinued) vs. Vital Interaction

I would not tell my Real Estate client about this but as we know it is called LeonardoMD for a reason. I did a demo on a product a year back that offers way more automated emailing reminders for patients and I think that LeonardoMD would improve if it could offer emails and texts that could auto send reminders to patients for the appointments.

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The automation is available for nearly everything that we were or are doing manually, that can be offloaded to a system, including automated referral outreach and filling last-minute schedule holes

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• Booking Appointments
• Tracking the Patients interactions with the Practice
• Billing
• Reports on the Staff Utilizing the software

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• Implementation
• Support
• Monitoring and reporting ROI

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• Internal Email System
• Variety of Reports
• Availability for editing the user fields for a more personalized experience.

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• It's a upfront sticker shock, but the ROI is visible even after just the 1st quarter.

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It does exactly what the medical practice I was working with needed.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Our users adopted easily

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I normally would use Leonardo with ACT now Sage I think. The reason for the 2 used together is the lack of email automated systems that Leo did not have. I am not sure if they have it now. But it is nice to have detailed notes and user fields that can be edited like Sage (ACT) allows. It was also nice to have the counselor able send emails and the ACT software keep track of the email in the history section

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NextGen PM is not able to offer the functionality provided by Vital Interaction.

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• Saved 1,791 hours of calling in the first quarter. Pre-visit communication, product pickup messages, cancellation messages and birthday messages.
• 1-2% decrease in no show rate in initial 90 days of using VI.
• 2-week ROI, 21% success rate in reactivations (annual, canceled not rescheduled, no show not rescheduled)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info