TrustRadius

LetterStream vs. Lob

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LetterStream
Score 0.0 out of 10
N/A
LetterStream is a solution to send critical mailings, as a printing and mailing company that makes it simple to upload bulk mailing jobs through an automated solution. LetterStream will handle the printing, inserting, postage and mailing of first-class mail, certified mail, postcards, and FedEx 2Day. LetterStream states its clients include HOA community management companies, property management companies, lawyers and law firms,…N/A
Lob
Score 8.6 out of 10
N/A
Lob in San Francisco provides the building blocks for developers to automate offline correspondences. Enterprise companies use Lob’s suite of APIs to mail fully dynamic and personalized customer communications with print media. Lob also provides insight into deliverability with piece-by-piece tracing and a proprietary Print Delivery Network to streamline production across fully redundant nodes all over the country.
$260
per month 3 users & Up to 3,000 monthly mailings
Pricing
LetterStreamLob
Editions & Modules
No answers on this topic
Startup Plan
$260
per month 3 users & Up to 3,000 monthly mailings
Growth Plan
$550
per month 5 users & Up to 6,000 monthly mailings
Developer Plan
Free
1 user & Up to 500 monthly mailings
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
LetterStreamLob
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
LetterStreamLob
Considered Both Products
LetterStream

No answer on this topic

Lob
Verified User
Anonymous
Chose Lob
Mainly for the post-pay feature. This was a big jump for us in month-end reconciliation and our accounting team as well as our Marketing Ops Manager are forever grateful.
Verified User
Anonymous
Chose Lob
Easier to use APIs. Faster time to market.
Verified User
Anonymous
Chose Lob
Lob integrates like a SaaS company. PFL has limited technical integration. Lob allows us to scale through the same technical integration. Everything is self serve with Lob while it seems everything at PFL requires some interaction with a human.
Verified User
Anonymous
Chose Lob
Root keeps Lob because it is already deeply integrated into our systems, and replacing it would require significant engineering effort with limited expected cost savings. As well as the unknowns that come with other options, switching vendors would likely require a significant …
Verified User
Anonymous
Chose Lob
Abbott. Lob is way more user-friendly and reliable.
Verified User
Anonymous
Chose Lob
OCW is cheaper and better suited for our product
BS
Ben Smahi
Finance Manager
Chose Lob
lob has a more overall greater pricing and apis and their costumer service is very easy to deal with
JJ Englert | TrustRadius Reviewer
JJ Englert
Founder & Product Manager
Chose Lob
LOB was one of the most affordable options when searching for alternatives. They've performed well to date as well.
Best Alternatives
LetterStreamLob
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LetterStreamLob
Likelihood to Recommend
-
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
6.8
(0 ratings)
Usability
-
(0 ratings)
7.5
(0 ratings)
Availability
-
(0 ratings)
8.2
(0 ratings)
Performance
-
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
7.3
(0 ratings)
Configurability
-
(0 ratings)
7.3
(0 ratings)
Ease of integration
-
(0 ratings)
8.1
(0 ratings)
Product Scalability
-
(0 ratings)
8.2
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
LetterStreamLob
Likelihood to Recommend
No answers on this topic
It is great for low-cost, high-volume mail campaigns for our agents. The price is very reasonable, and they can send out a lot. Once the design is approved and they send a list, we handle it, then Lob. When we have agents who want to handwrite the addresses, we choose someone else (a local print shop) to print and send them to our agents.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Address Verification and NCOA Cleaning
  • Autocomplete for our forms that allow a user to SKIP typing
  • Printing and mailing documents automatically over API
Salvatore (Sal) Salpietro | TrustRadius Reviewer
Salvatore (Sal) Salpietro
Chief Experience Officer
Read full review
Cons
No answers on this topic
  • An automatically scheduled data export would be nice.
  • Functions such as adding or editing bank accounts, updating check details, and querying data require knowledge of the specific code and API infrastructure. It would be nice to do these things without being an engineer trained in their specific interface language.
  • They reduced their retention period on their interface to like 3 months, which is not ideal.
Verified User
Anonymous
Read full review
Likelihood to Renew
No answers on this topic
will continue to use for specific mailing requirements
Verified User
Anonymous
Read full review
Usability
No answers on this topic
I am rating it a 9 because even though there is a strong learning curve once you have an understanding of the platform it is very powerful. You are able to fully automate and run a multitude of tests at scale and because of that I believe the usability is quite strong
Verified User
Anonymous
Read full review
Reliability and Availability
No answers on this topic
i never witnessed a problem with lob
BS
Ben Smahi
Finance Manager
Read full review
Performance
No answers on this topic
perfect except from a minor tracking options missed
BS
Ben Smahi
Finance Manager
Read full review
Support Rating
No answers on this topic
good support, not many examples I can think of
Verified User
Anonymous
Read full review
Implementation Rating
No answers on this topic
didn't participate but as for my information it was smooth
BS
Ben Smahi
Finance Manager
Read full review
Alternatives Considered
No answers on this topic
Root keeps Lob because it is already deeply integrated into our systems, and replacing it would require significant engineering effort with limited expected cost savings. As well as the unknowns that come with other options, switching vendors would likely require a significant multi-quarter effort without clear cost savings or efficiency gains.
Verified User
Anonymous
Read full review
Scalability
No answers on this topic
it will scale very well if its for saas companies
BS
Ben Smahi
Finance Manager
Read full review
Return on Investment
No answers on this topic
  • The hard part is that the agents mostly see the returns over us, so I don't know the specific numbers.
  • Some agents have great responses; others not as much. Or they get 75% of their mailers returned, and we don't know why.
Verified User
Anonymous
Read full review
ScreenShots

Lob Screenshots

Screenshot of Lob's available integrations, that include CRM, CDP or marketing automation tools.Screenshot of Lob Analytics. These demonstrate the value of every send and find winning strategies with advanced analytics.Screenshot of Lob Template Gallery. This includes professionally designed templates optimized by a team of experts.Screenshot of Lob analytics dashboard shows trackable events from direct mail campaigns.