LevelBlue Managed Security Services vs. Mandiant Managed Defense

The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time

Incentivized

Rapid identification & Neutralization : The Madiant Rapid Response team will get work right away often within hours to identify and eject the adversary . Others Vendor takes days. Post Incidents Threat Summary: Mandiant provide formal summary of its investigation, detailing the actions it took & discovery it made as well as recommending long term guidance on how to mitigate the recurrence of similar threats in future . Also provide ongoing detection & response.

Incentivized

• Manages and monitors traffic to provide security
• Reports in timely manner on all incidents
• Web portal access to review reports and suggestions

Incentivized

• Excellent across all major tenant of incident response (detection, containment, eradication, etc.)
• Has a strong backend support system to perform advanced incident response activities (reverse malware engineering, etc.)
• Very scalable - no matter how small or large the incident, Managed Defense can tackle it, or escalate to Mandiant IR if the incident is complex and/or large enough.

• There is no option to include rules type functions, which would be very useful to save configuration time.
• The support is not as helpful as I would like, nor its documentation.
• A friendly graphical interface would be very well accepted.

Incentivized

• Due to split from FireEye Mandiant no longer can provide its own End Point Protection as part of MDR for customers that want to transition after incident is complete .
• Single remediation response with no-ongoing monitoring

Incentivized

We are a quiet shop with few incidents, however, MD's response to questions and access to our assigned MD consultant is excellent.

Incentivized

We have not really looked at other products.

Incentivized

Honestly, Mandiant seems to be the best all around. Even with being a smaller business, it’s help tremendously and keeps us feeling safe and protected

Incentivized

• Protects valuable data and defends against increasingly sophisticated threat actors
• We have achieved increase in customer trust and distinguished the company from our main rival
• Freed the company's roughly 10 employees to focus on expanding the business internationally

Incentivized

• IT/SOC time saved by monitoring alerts
• Improved time to remediation due to 24/7 eyes on glass
• Hopefully less impact from security incidents due to early detection and containment

Incentivized